This cleaning service did a poor job overall. They first informed me that for the first weekly cleaning they would do a deep clean of the house for a higher fee and then "keep it up" for the quoted fee from that point on. I was fine with this as I felt that a deep cleaning would benefit the house. I had the lady come over for an initial consultation to see the home and when leaving she tried to quote me a higher price and, when corrected, claimed that she'd forgotten what she originally quoted me. The deep clean was not more that a regular surface cleaning which was disappointing. I was willing to give them a chance and had them start the weekly cleanings as discussed. The first week she canceled on the the day she was supposed to come and re-scheduled. Once she did come, over the next few weeks she was in and out in 2 hours tops (3 bed, 2 bath home with two children) and did a terrible job. cleaning only the visible areas and leaving everything else un-done. When I noted my disappointment she was a bit rude about cleaning the items I'd asked her to clean. Overall - I was extremely dissatisfied with this company and their service and went back to my former housekeeper who does a much better job.
Description of Work: Provided "deep" cleaning and weekly cleaning of home.
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House Cleaning
FAQ
J & J's Fine & Shine Cleaning Services is currently rated 2 overall out of 5.
No, J & J's Fine & Shine Cleaning Services does not offer free project estimates.
No, J & J's Fine & Shine Cleaning Services does not offer eco-friendly accreditations.
No, J & J's Fine & Shine Cleaning Services does not offer a senior discount.
No, J & J's Fine & Shine Cleaning Services does not offer emergency services.
No, J & J's Fine & Shine Cleaning Services does not offer warranties.