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Dr Nerd Computers

Computer Repair, Office Equipment Repair, Website Design & Development,

About us

Additional contact names - Ed Tijerina, Bob Marshall.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repairing and replacing of defective desktop hardware and laptop, spyware and virus removal, upgrades, networking & training.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
0%
2
13%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-8 of 8 reviews

Paula M.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: My son discovered that he had a virus on his laptop computer late in the day on a Saturday. We tried calling our usual laptop repair shop, but it was already closed on Saturday afternoon, so my son checked with Dr. N Computers on the recommendation of a close friend. Fortunately, they were open until 6 PM, so he was able to get there a few minutes before closing. They quickly diagnosed the problem and said they would work on it over the weekend (which they did). He got his repaired computer back the following Monday. My son was very pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Diana T.
02/2014
5.0
computer repair
  + -1 more
They allowed me to bring my own part. They were really fast and worked just great. The staff is really friendly and knowledgeable. I enjoyed going into their store; they have a lot of cool stuff in their store.
Description of Work: Replaced the glass on my tablet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Humberto G.
03/2013
5.0
computer repair
  + -1 more
I have successfully transferred backed up data to my and quot;newand quot; computer and it is working well.
Description of Work: Evaluation of problems with my old computer. It had major problems that would require expensive repair. (It was over 10 years old) I purchased a renovated used computer as a replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jackie S.
01/2013
2.0
office equipment repair, computer repair
  + 0 more
It didn't seem like they did too good of a job. I had to take it back to them and tell them what was going on with it, because they didn't see anything wrong. They just gave it back to me and it was still doing the same stuff. Supposedly, they did the work but then, when I went to pick it up, they said, well, we really didn't see anything wrong with it. We cleaned it and this and that. Then I got it home and it was doing the same thing. So I took it back to them and then the guy that was working on it - I think he didn't know that much about it. And so, he had to ask somebody else and they told him what to do, to fix it. So, I'm thinking that their workers are not all that experienced.
Description of Work: They performed computer repair.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$82

Daniel G.
01/2013
1.0
computer repair
  + -1 more
As explained.
Description of Work: I had taken my computer in to get repaired. Alex was the tech handling my "Mac" not only did it take close to 3 weeks to diagnose my computer, I had to call them on a regular bases just to get an update, only to find out he could not diagnose it nor fix it. When it was returned to me the screen from the inside had smudges, dust and fingerprints. On a positive note, Dr N did not charge me for the time they spent with my Mac.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ralph D.
05/2011
5.0
computer repair
  + -1 more
My Dell desktop w/XP had that sneaky virus," XP Total Security" get through my anti-virus programs. This virus looks like it is doing a virus scan on your computer, detecting 28 corrupted files and wanting $79 to remove them. There are NO corrupted files UNTIL you click on ANY of the pop-up alerts (e.g. to close, stop scan, etc). Stupidly, I "closed" one of the windows..resulting in the activation of three trojans. Stopped by Dr N***'s early on a Friday and by the folowing Tuesday they had deleted this virus. Cost was only their minimum hourly rate (plus tax).
Description of Work: Removal of "XP Total Security" virus with associated trojans. Installation of anti-malware software and alternate internet search engine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82.5

Rolando A.
03/2011
4.0
computer repair
  + -1 more
Great, glad I called them.
Description of Work: System clean, got rid of virouses

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Thurman H.
07/2008
5.0
computer repair
  + -1 more
My computer was locking up sometimes and running very very slow. Then one day it just wouldn't get on the internet anymore. Took it to Dr. Nerd Computers, the man up front said it would only be $60 total to fix it. Said they had a flat fee of $60 no matter how long it took and it would be ready the next day. Sure enough it was ready the next day and it was only $60 when I went to pick it up. They did not loose any of my information and it runs better than when I first bought it. They said they removed many virus's and spyware and tuned it up.
Description of Work: Remove virus's and spyware and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    5622 Weber Rd, Corpus Christi, TX 78413

    www.drnerd.net

    Service hours

    Sunday:
    10:00 PM - 6:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Office Equipment Repair,
    Website Design & Development,
    Electronic Gadget Repair,
    Phone Repair,
    Computer Sales,
    Internet Service,
    Computer Training

    FAQ

    Dr Nerd Computers is currently rated 4.3 overall out of 5.

    Sunday: 10:00 PM - 6:00 PM

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 6:00 PM

    No, Dr Nerd Computers does not offer free project estimates.
    No, Dr Nerd Computers does not offer eco-friendly accreditations.
    No, Dr Nerd Computers does not offer a senior discount.
    Yes, Dr Nerd Computers offers emergency services.
    Yes, Dr Nerd Computers offers warranties.
    Dr Nerd Computers offers the following services: Repairing and replacing of defective desktop hardware and laptop, spyware and virus removal, upgrades, networking & training.

    Contact information

    5622 Weber Rd, Corpus Christi, TX 78413

    www.drnerd.net

    Service hours

    Sunday:
    10:00 PM - 6:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM