The owner of this business is very polite, but I was so disappointed in the price, I felt like I got the bait and switch. This business advertises that they can redoor for 40-60% less than replacement, and reface for 40-50% less than replacement. The price was almost $2000.00 MORE THAN I am now paying for complete custom hickory cabinets, including tear out, replacement, and finishing. The time is also more involved with Kitchen Tune-up, the estimate was 5 days and the custom replacements will take 1-2 days max. I was VERY disappointed at the price of Kitchen Tune-up, as they lead you to believe custom is so much more, when in reality the Tune-up was much more than custom. Both estimates included soft close doors and drawers. He gave me lower estimates for less "quality" colors and designs, but even that cost was $12,700.00, and I couldn't even get something I liked at that price. Be aware you should get an estimate from a custom cabinet shop first, before you consider a "tune-up". I did get another custom estimate done that was much lower, but he would never call me back or show up for final measure.
Description of Work: Estimate only
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
punctuality
5.0
$18,500
Response from Kitchen Tune-Up of Killeen
[Member name removed], I’m sorry that you feel our prices were too expensive for the products you chose for a cabinet refacing project. I hope the remodeler you placed your trust in to complete the project does an excellent job. I enjoyed meeting you and appreciate the compliment about my customer service. James Pierce Owner, Kitchen Tune-Up of Killeen
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Service Categories
Cabinet Refacing and Refinishing,
Kitchen and Bath Remodeling,
Countertops and Backsplashes
FAQ
Kitchen Tune-Up of Killeen is currently rated 2 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 12:00 PM
Kitchen Tune-Up of Killeen accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Kitchen Tune-Up of Killeen offers free project estimates.
No, Kitchen Tune-Up of Killeen does not offer eco-friendly accreditations.
No, Kitchen Tune-Up of Killeen does not offer a senior discount.
No, Kitchen Tune-Up of Killeen does not offer emergency services.
Yes, Kitchen Tune-Up of Killeen offers warranties.
Kitchen Tune-Up of Killeen offers the following services: Kitchen remodeling, 1 Day Tune-Up, Wood Restoration, Cabinet Redoor and Reface, Custom Cabinets, Countertops, Organizers & Much More. FREE Estimates!