HOUSE OF FLOORS

As for the customer service they were wonderful and the quality of the floors put in was fine, however, they do not clean the floors. After calling about this I was told I initialed in the contract confirming they will not clean the floors. I do not see a problem with this since I did sign the contract, but the amount of dust and dirt on the floor is crazy. Not to mention the carpet was vacuumed yet they don't clean the floors. I had the living room floors replaced and somehow the kitchen floors are covered in dirt and dust, almost as if there was a party after a rain storm. I can understand a little but this is excessive they could have at least taken a dust mop to the floor considering I paid over three thousand dollars to have them put in. I most defiantly will not be a returning customer even if I have to pay more to someone else.

Salesperson was very patient and helpful while we made our decisions. Installers were very professional, well dressed, and very nice to deal with. House of Floors was a very positive experience for us.