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Metro Marble & Granite Inc

Countertops and Backsplashes, Marble and Granite, Stone and Gravel,


Services we offer

Custom stone and counter top, granite, quartz, travertine, marble, slabs and tile, ceasarstone & tumbled stone.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

MasterCard
Visa

Reviews

2.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
0%
3
0%
2
0%
1
63%


Rating CategoryRating out of 5
quality
2.9
value
2.9
professionalism
2.5
responsiveness
2.5
punctuality
2.5
Showing 1-8 of 8 reviews

toby R.
08/2015
1.0
countertops
  + -1 more
Levi Walker and Metro Marble & Granite damaged our bathroom. We sued Levi Walker and Metro Marble & Granite, Inc. and we won a Judgement of $9900.00. They haven't paid us one penny to date. I have filed the judgement in numerous counties in Texas and I refuse to go away. I do not recommend this services!
Description of Work: Installation of Granite Counter tops in bathroom and shower.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,000

toby R.
06/2014
1.0
ceramic tile, countertops, pavers, gravel, marble & granite
  + 2 more
Levi Walker and Metro Marble & Granite, Inc. damaged our master bath! We paid them about 10K and they essentially damaged our Masterbath. We took Levi Walker and Metro Marble & Granite to Small Claims Court and we won a 10K Judgement on both of them. He refuses to pay us the judgement but we'll keep trying for the next 40 years or so. I have filed judgements with major counties in Texas and I will continue to file and fight to get our money paid. I do not recommend Levi Walker and/or Metro Marble & Granite!
Description of Work: Installation of Granite in our Masterbath.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,500

toby R.
07/2013
1.0
countertops
  + -1 more
LEVI WALKER AND METRO MARBLE AND GRANITE DESTROYED OUR MASTER BATH..THEY DID A LOUSY JOB TO THE POINT THAT WE TOOK THEM TO COURT AND WE WERE AWARDED A 10 THOUSAND DOLLAR JUDGEMENT AGAINST THEM. WE ARE STILL TRYING TO COLLECT. I DO NOT RECOMMEND THESE PEOPLE !!!!
Description of Work: METRO MARBLE AND GRANITE AND LEVI WALKER DESTROYED OUR MASTER BATH AND I HAVE A TEN THOUSAND DOLLAR JUDGEMENT AGAINST LEVI WALKER AND METRO MARBLE AND GRANITE...

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

toby R.
07/2012
1.0
marble & granite
  + -1 more
THE ENTIRE EXPERIENCE WAS TERRIBLE! LEVI SAYS ONE THINGS AND DOES OTHER THINGS...TERRIBLE SERVICE AND TERRIBLE WORKMANSHIP....I DO NOT RECOMMEND LEVI WALKER AND METRO MARBLE & GRANITE...
Description of Work: LEVI WALKER AND METRO MARBLE & GRANITE, INC. DAMAGED OUR MASTER BATH..I TOOK LEVI WALKER AND METRO MARBLE & GRANITE TO SMALL CLAIMS COURT AND WON A 10K JUDGEMENT..WE'VE BEEN BATTLING HIM TO GET PAID. I HAVE RECORDED THIS JUDGEMENT IN NUMEROUS COUNTIES IN NORTH TEXAS AND I PLAN TO KEEP ON FIGHTING UNTIL WE GET PAID...I DO NOT RECOMMEND LEVI WALKER AND METRO MARBLE & GRANITE...

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Steve M.
01/2012
5.0
countertops
  + -1 more
Levi came onsite and provided a quote which was very competetive. The work was performed on time and on budget and was of very high quality. Our house had been on the market for four months and we had consistently had feedback that the kitchen looked "outdated". One month after the installation of the new countertops we closed on the sale of the house. The kitchen went from being a negative aspect of the house to one of the most positive points in the sale. We will be using Levi again at our new house in Plano.
Description of Work: Replaced all of the countertops and backsplash in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

BEVERLY C.
06/2011
1.0
countertops, marble & granite
  + 0 more
It was a very frustrating experience. We expect people to do what they say they are going to do but Levi Walker was very untrustworthy.
Description of Work: Levi walker was referred to us by the individual who did our floors. Levi seemed nice at first but as soon as we paid him half of the money, he showed his true colors. He gave us an estimate for $4162 turn key which we made sure to confirm that it included everything. He scheduled us for Tuesday May 31st for installation which was over a week away from the day we paid him half the balance. On May 31st, we called him about 10AM to find out when he was coming. He replied that he was not going to be able to come that day because the holiday backed his schedule up. We had just had hardwood floors put in and we asked what he was going to use to protect the floors. He said he did not have anything to put down and our floor people should put something down to protect it. Our floor people had completed their work and were gone. He said he would come the next day which he did. He and his crew did the installation Wednesday. They used one of our buckets without asking to mix the grout and left it as it in the garage. They broke a backsplash tile while removing the old counter top and were not going to fix it. They said the floor people would do that. How strange!!! My husband got a spare tile from the attic and insisted they fix it. We did not understand why he kept saying that the floor people would fix it and protect the floor. Maybe because the floor guy referred him to us. That day, the plumber never showed up to install the faucet as promised. He showed up the next day. When Levi came to get the balance the following day, he said that the plumber was NOT included and we owed him another $100. We were so annoyed by this unprofessional, unreliable, and lying individual that we paid him to get him out of our house. We will NEVER use him or refer him to ANYONE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,262

Kelly B.
03/2011
5.0
countertops, marble & granite
  + 0 more
See above.
Description of Work: Levi replaced our laminate countertops with granite, including a new stainless-steel undermount sink, new sink faucet, and tumbled-marble backsplash. He was very detailed during the estimate about all the different choices and options such as what kind of edge on the granite and how he was going to detail around our stovetop, wall corners, dishwasher, etc. so we would know how everything was going to look (know what to expect). There were 3 different "crews" to coordinate (granite guys, plumber, tile guy) and he did a good job getting everyone here when they were supposed to be. They did the countertop & sink in one day and the backsplash the next. The young man who did the backsplash did an outstanding job as did the granite guys, the seams are all but invisible and they were very careful with our walls. We were very pleased with everything. Price-wise - we got 3 quotes for the job, all were referrals from friends or neighbors who had had similar work done. All quotes were w/in a couple hundred dollars of each other, so he was definitely price-competitive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Nana C.
01/2011
5.0
countertops
  + -1 more
wonderful experience. everything done in one day to perfection.
Description of Work: they installed granite counter top, sink, facet, back splash tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    1440 S Belt Line Rd, Coppell, TX 75019

    www.metroplexgranite.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Marble and Granite,
    Stone and Gravel,
    Ceramic Tile

    FAQ

    Metro Marble & Granite Inc is currently rated 2.5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Metro Marble & Granite Inc accepts the following forms of payment: MasterCard,Visa
    Yes, Metro Marble & Granite Inc offers free project estimates.
    No, Metro Marble & Granite Inc does not offer eco-friendly accreditations.
    No, Metro Marble & Granite Inc does not offer a senior discount.
    No, Metro Marble & Granite Inc does not offer emergency services.
    Yes, Metro Marble & Granite Inc offers warranties.
    Metro Marble & Granite Inc offers the following services: Custom stone and counter top, granite, quartz, travertine, marble, slabs and tile, ceasarstone & tumbled stone.

    Contact information

    1440 S Belt Line Rd, Coppell, TX 75019

    www.metroplexgranite.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM