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BENCHMARK SECURITY SYSTEMS

Home Security Systems

About us

Family owned and operated since 19950, A+ Rating with the Dallas BBB.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Security alarms, home alarm systems, residential fire systems, video surveillance, access control, commercial alarm systems

Services we don't offer

We do not repair or service alarms systems that we do not monitor

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Showing 1-1 of 1 reviews

Robert C.
01/2011
2.0
home security systems
  + -1 more
I contacted Kim Patty at Benchmark about 4-5 months ago during a remodel of our house. He had someone install the prewire and it appears to have been completed professionally. Last week, I spoke with his wife to order the installation of the system which had some special conditions by me. She said Kim would call me. One week later, no call. Two emails, no call. I checked the state licensing board today and found that his license expired last July
Description of Work: .Contracted for complete system and monitoring. Only received the prewire.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$300

Response from BENCHMARK SECURITY SYSTEMS
Customer contracted for pre-wire, which, as he states, was done professionally and for a very reasonable price. Contacted me personally (not company phone or email) to schedule trim while I was out of town. Called immediately upon return and schedule trim. AFTER trim was scheduled, informed me that he filed complaint with Angie because I did not return a call on my personal phone while on vacation. What more can I say. Good price, check. Good work, check. Not much else I can say. As per the license, the license is, and has been, in good standing since 1990. State not always quick to update. Customer told me he talked to State and license was confirmed, but he failed to mention that.

    Contact information

    PO BOX 499, Coppell, TX 75019

    www.benchmarksecuritysystems.com

    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    7:30 AM - 10:00 PM
    Tuesday:
    7:30 AM - 10:00 PM
    Wednesday:
    7:30 AM - 10:00 PM
    Thursday:
    7:30 AM - 10:00 PM
    Friday:
    7:30 AM - 10:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    BENCHMARK SECURITY SYSTEMS is currently rated 2 overall out of 5.

    Sunday: 9:00 AM - 9:00 PM

    Monday: 7:30 AM - 10:00 PM

    Tuesday: 7:30 AM - 10:00 PM

    Wednesday: 7:30 AM - 10:00 PM

    Thursday: 7:30 AM - 10:00 PM

    Friday: 7:30 AM - 10:00 PM

    Saturday: 9:00 AM - 9:00 PM

    BENCHMARK SECURITY SYSTEMS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, BENCHMARK SECURITY SYSTEMS offers free project estimates.
    Yes, BENCHMARK SECURITY SYSTEMS offers eco-friendly accreditations.
    No, BENCHMARK SECURITY SYSTEMS does not offer a senior discount.
    Yes, BENCHMARK SECURITY SYSTEMS offers emergency services.
    No, BENCHMARK SECURITY SYSTEMS does not offer warranties.
    BENCHMARK SECURITY SYSTEMS offers the following services: Security alarms, home alarm systems, residential fire systems, video surveillance, access control, commercial alarm systems
    We do not repair or service alarms systems that we do not monitor

    Contact information

    PO BOX 499, Coppell, TX 75019

    www.benchmarksecuritysystems.com

    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    7:30 AM - 10:00 PM
    Tuesday:
    7:30 AM - 10:00 PM
    Wednesday:
    7:30 AM - 10:00 PM
    Thursday:
    7:30 AM - 10:00 PM
    Friday:
    7:30 AM - 10:00 PM
    Saturday:
    9:00 AM - 9:00 PM