TexAire Heating & Air Conditioning is your preferred one stop shop for all of your HVAC needs. We handle all aspects of HVAC. We our a family owned company and have been in business for 29 years providing top quality workmanship for our customers in south central Texas. We use only the best quality products available. Our workmanship is also top notch. TexAire Heating & Air Conditioning only hires dedicated professionals that specialize in the HVAC industry. Our overhead is kept low so our prices are extremely competitive. Give us a call if you want dedicated customer service without the hassles of dealing with the "big" guys.
CALL ME; TROY HATFIELD, DIRECTLY AT 210-324-1648
If I could give zero stars I would!! Not only was the technician completely unhelpful and rude, he does not fix the issues!! Iâ ve had 4 service calls since May and no resolution yet!!!! Take your business elsewhere. Donâ t go through the same headache Iâ m experiencing.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
William M.
09/2023
3.0
Broke Again
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
3.5
Anselmo M.
10/2020
5.0
The tech really knew his business and a very professional approach.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
David B.
03/2020
5.0
I had them install a damper to cool only my bed. They provided a good price and did everything to insure I was completely satisfied. I will have them do my preventative maintenance because I trust them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Ralph M.
03/2020
5.0
TexAire will give you a Courtesy call on your schedule appointment and you could also see where they re at on your cell phone in route.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rhonda E.
02/2019
2.0
In Dec., 2018, my thermostat was replaced as part of TexAire working to resolve my unit being iced over. TexAire found the true issue and corrected it (it was a bad defrost board) Great job. That same day, I asked if I could have my original thermostat back? TexAire said yes, it is across town but we can get it back. It was in Dec, I knew w/holidays it is busy for all. We were able to schedule an appt in Jan. I took off a day from work. Unfortunately, No one showed up and no one called. Things can come up, I called, got voicemail and left a message. No one called me back. I have called a day here and there, still no answer. I figured it is a busy time. I will wait. This month, Feb, I called and was able to get an appt scheduled. Tex Aire advised, *we have a thermostat for you*. I was happy to hear. Scheduled my time w/work, took 2 hours off. No one showed up and no one called. On one of the messages I left, I mentioned to TexAire if they cannot replace it just let me know. But when a business tells you they can replace it, and schedule two appointments with you and do not show up. As a consumer, You wanna believe them, but unfortunately with TexAire, it was not possible in this instance.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
1.0
Yes, I recommend this pro
Trent R.
05/2017
5.0
On time, very competent, fair price, very knowledgeable and quick to find and solve problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sue C.
05/2016
5.0
Am very pleased with this service. This service was replacing duct work in my attic. The contractors did a great job and will be calling them again. The next time of service will be to replace the air conditioning and heating unit. Hopefully, my unit will operate till it is cooler weather. I would recommend this company to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dolores X.
07/2013
5.0
Overall my experience w this contractor was good. Contractor somewhat slow in providing me the paperwork i needed for a rebate but otherwise i am satisfied with his work. He performed the installation of a central AC and Heating system in a timely manner. I felt that he was knowledgable and experienced in his field. I recommend him without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
$5,100
Gary G.
06/2013
N/A
Troy timely called to schedule an appointment after my call to his office leaving a message. We set 2 pm to 3 pm and he was there at 2:30pm. He quickly diagnosed the problem, explained to me what the problem was and how it effected my ac/heat pump unit, and fixed it. I will definitely call Troy again. Gary G
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$184
Frank J.
03/2013
N/A
Quick response and reasonable rates
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,550
John S.
03/2013
N/A
I had Troy do a replacement heat pump several years ago at my old address. I was so pleased with his service he was the first I called when I needed to replace my existing heat pump. Like before he did an excellent job and I would recommend TexAire to anyone needing this type of service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,042
Robert R.
03/2013
N/A
Good work and reasonable cost. All work compleated in one day and no surprises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,834
Cecil H.
10/2012
N/A
Troy is excellent. He even went out of his way to try and save me money. He was here exactly when he said he would be and finished up the job in exactly the time he said it would take. I had one heat pump replaced and another unit repaired, which could have easily been replace given its age. But he suggested a repair instead of replacing it. Am very happy with the service and will be using him for my regular "check-ups" in the future
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,150
John L.
07/2012
N/A
This company is run by a real professional. The price is a little steep but you really get superb workmanship for your dollar. And most important of all Troy was willing to accept a three part payment plan that really helped me out financially and all my other AC jobs will probably go to TexAire!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Debrah L.
06/2012
N/A
Troy was prompt, courteous, and didn't try to sell us anything we didn't need. I will definitely use Texaire for all future AC problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve K.
05/2012
N/A
WOW, what great service. Troy is an honest, no nonsence guy. Showed me what was wrong, fixed same day. Even took his shoes off to come in the house. Highly recommended!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melanie M.
08/2011
N/A
Though I never heard from 2 "contact me" features here on servicemagic, Troy took my call and scheduled my routine service appointment the same day and without the expense for urgency. He worked hard, replaced our A/C's fan motor, cleared drains, etc. He was hardworking, diligent, and effective.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim E.
07/2011
N/A
Great guy, great price, great work. I'd hire him again in a minute.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Julie M.
06/2011
N/A
I was very happy with Troy's performance and I plan on using him again the the near future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Randy H.
02/2011
5.0
This company made me very comfortable diagnosing my problem over the phone before they came to my home. After arriving to my home and correcting my heat pump problem I just thanked GOD and told my wife there are still some really good people in this world. The price was inexpensive and the work was done timely and professionally. I cannot thank these guys enough for the work that was done. This is my heating and AC company from now on. I highly recommend. Thanks, Retired Master Sergeant Howard
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John L.
07/2010
5.0
I am very happy with the service Troy provided. I felt he gave me an honest assessment and a fair price, and I wouldl hire him again without hesitation.