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Polar Temp LLC

Heating and Air Conditioning, Appliance Repair, Water Filtration and Softening

About us

The business may be new, but the experience is definitely not. Relocating from El Paso, Polar Temp LLC has more than 35 plus years experience in HVAC, refrigeration, heating, and cooling work. Response time in most cases is within 2 hours and on call 7 days a week, including holidays. We have also worked as a subcontractor for major construction companies and would like to continue to do so when opportunities exist.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Polar Temp LLC provides residential and commercial heating and cooling services and installation. We offer Preventive Maintenance (PM) programs on all commercial A/C units. We troubleshoot and repair refrigeration equipment, both large and small and also provide service to all commercial kitchen equipment from hot side to cold side. 10% discount for seniors and military/veterans.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Richard W.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great good great good great good
Description of Work: Fixed blockage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael N.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Did a great job.
Description of Work: Repair small portable A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald G.
09/2017
5.0
appliance repair, heating & air conditioning/hvac, water softeners
  + 1 more
Prompt, courteous and on time
Description of Work: Serviced my soft water System that they installed. As with every interaction, Polar is great, If you need plumbing work or especially a water softener, they are the place tp go,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Rodney R.
12/2016
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Very well.
Description of Work: Repaired Samsung dishwasher displaying error code and finishing cycle. Works fine now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Mike R.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Fast, efficient, professional.
Description of Work: AC Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexander A.
12/2016
5.0
appliance repair
  + -1 more
It was determined that repairing the stove would be to expensive. On the technicians advice it would be more economical to get a new stove.
Description of Work: Electric stove was not heating properly.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa W.
11/2016
5.0
appliance repair
  + -1 more
The installation was very quick. He even gave me a few minutes to clean all of the stuff that collects behind refrigerators before putting it back in it's place. I paid part of the cost up front with the Angie's List deal and then the ice maker cost to the contractor.
Description of Work: The gentleman was very prompt to answer my questions regarding the scope of the job, (installing a new ice maker). He had to order the part, so he let me know when it would be in and scheduled the installation. He came out as expected and installed the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Gerald G.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very friendly, professional!
Description of Work: Service furnaces and check vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

kathy D.
11/2016
1.0
appliance repair
  + -1 more
They broke it even more.
Description of Work: Oven door would not close

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$89

Response from Polar Temp LLC
After you had said that two other companies had visited and could not fix it, I should have just accessed the problem and determined that it was beyond my skills to completely repair it. I am sorry for your inconvenience and trouble my mistake has caused you.

Lauren R.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
The tech was professional, didn't try to sell me anything else, very friendly, could not ask for better.
Description of Work: Furnace inspection and tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Gerald G.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great price and did not over sell. In fact, they advised to wait on replacing the hot water heater and I saved a ton of money!
Description of Work: New water softener and hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lane B.
11/2016
5.0
I signed up for a coupon with the vendor to have our washing machine checked. I was contacted within an hour of purchase, requesting specifics about what we needed, and was then informed that they did not have a technician employed to fulfill the contract. The exact words given... "Unfortunately, we longer have a tech that can repair washers, ... We are extremely sorry but it would not be fair to you to send someone to try and repair your washer when he does not have enough skills or experience." Their professionalism is commendable. I cannot thank Polar Temp enough for being up front and honest with me, and for not just sending someone out, charging me for a service they could not do, or wasting my time further.
Description of Work: Service could not be performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Elizabeth C.
08/2016
5.0
appliance repair
  + -1 more
Prompt and professional. Mario kept everything neat and clean, and he epxlained what he was doing. He also gave us advice about how to keep the unit running well. The cost was reasonable and much less than buying a new refrigerator. The work was done about a month ago and, and the refrigerator is still working great. I would call Mario again if I need service.
Description of Work: Diagnosed and replaced the compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lilliana G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Tech was friendly upon arrival. He wore shoe covers and after examination of my ac he explained everything he was going to do and what chemicals he would be using. Everything was done in a timely matter.
Description of Work: Provider cleaned and cleared my ac drain lines. They were professional and left everything clean and neat after service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Edward G.
08/2016
4.0
heating & air conditioning/hvac
  + -1 more
Went good. From the time they answered phone till the time they left very profesional
Description of Work: Changed out capacitor and recharged my system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Lourdes S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Polar Temp was on time and were very professional. The job was done quickly and did not leave any trash behind. I had quotes from other companies and they were higher than what Polar Temp charged me.
Description of Work: My Air conditioner was old and needed to be replaced. Polar Temp installed new system and removed old air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

    Contact information

    6538 Beech Trail Dr., Converse, TX 78109

    http://polartempllc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Repair,
    Water Filtration and Softening

    FAQ

    Polar Temp LLC is currently rated 4.7 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Polar Temp LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Polar Temp LLC offers free project estimates.
    No, Polar Temp LLC does not offer eco-friendly accreditations.
    Yes, Polar Temp LLC offers a 10% senior discount.
    Yes, Polar Temp LLC offers emergency services.
    No, Polar Temp LLC does not offer warranties.
    Polar Temp LLC offers the following services: Polar Temp LLC provides residential and commercial heating and cooling services and installation. We offer Preventive Maintenance (PM) programs on all commercial A/C units. We troubleshoot and repair refrigeration equipment, both large and small and also provide service to all commercial kitchen equipment from hot side to cold side. 10% discount for seniors and military/veterans.

    Contact information

    6538 Beech Trail Dr., Converse, TX 78109

    http://polartempllc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day