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Air 1st Heating & Cooling

Heating and Air Conditioning

About us

We always provide our customers with the best service and equipment there is, making sure that we leave knowing our customers are very satisfied with their HVAC system. We also offer a 5% discount for all military.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Residential & light commercial properties, installation & HVAC systems repair.

Services we don't offer

Air Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.5
value
4.9
professionalism
4.7
responsiveness
4.7
punctuality
4.5
Showing 1-10 of 10 reviews

Isai B.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
We looked around for prices and services. Air 1st gave me an exceptional price and responded quickly. In less than a day replaced my unit, changing up my entire system including parts of my frame that hold the unit up. Very friendly, professional and my ac unit feels great. I will definitely call them again for any future AC heater needs!
Description of Work: Our AC Furnace unit needed to be completely replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Air 1st Heating & Cooling
We would like to thank you for taking your time to give us a review, we are glad to hear you were satisfied with our services. We appreciate your business, Thank you for being apart of the Air 1st Family.

JoAnn J.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Air 1st Heating & Cooling did an awesome job in a timely matter. Very professional. Explained everything we needed to know and answered all our questions. They were very clean in their work area. Left no mess. I was very satisfied with the service they provided and will definitely hire them again. I highly recommend Air 1st Heating & Cooling.
Description of Work: AC unit replaced. New system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air 1st Heating & Cooling
Hi, thank you for taking your time to provide us with your your invaluable feedback. Experiences like yours is why we do what we do. Please let us know if there is anything else we can do for you, hope you have a remarkable day.

Gerardo J.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Overall the team was on point, great work and good timing. Will recommend to friends
Description of Work: Replaced outside AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air 1st Heating & Cooling
Hi, thank you for your honest feedback we appreciate your business. Thank you for giving us the opportunity to serve you, hope you have a great day.

Vanessa S.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
They were on time took them 20 minutes and they were out
Description of Work: They came and serves our AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air 1st Heating & Cooling
Thank you so much for the great review [Member Name Removed]! we truly appreciate your business.

mona H.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Fair price and very, very fast response! I spoke with Homero, and he was a pleasure to work with. He is a very honest and a knowledgeable man. He and his crew were able to come out at 7 am in the morning and had our A/C replaced. Very happy with the service, will definitely recommend them to everyone that I know.
Description of Work: We had our A/C Replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air 1st Heating & Cooling
Hi, thank you for this awesome review. Homero is an amazing asset to our team and we are very pleased to he hear he provided you with an amazing experience. Our clients satisfaction is our #1 priority, and experiences like your's is what we strive for each & everyday. Thank you for giving us the opportunity to earn your business. Hope you have a amazing day, please let us know if there is anything else we can help you with.

Marcos M.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
I really enjoyed working with Air 1st, they worked fast with quality work. Overall they were really professional and a pleasure to be able to work with.
Description of Work: Changed my a.c. duct system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air 1st Heating & Cooling
Thank you for taking your time to give us a review, we are glad to hear you were satisfied with our services. We appreciate your business, Thank you for being apart of the Air 1st Family.

Sarah K.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
From the start there was mistake after mistake made on their end. Not confident in final install and will have a 3rd party come out to fix all their issues. Should have paid more for a better company.
Description of Work: Replace two ACs.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$13

Kenneth L.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I haven't had any problems with the air conditioners since they were here.
Description of Work: They services the air conditioners. Check them, add Freon; that sort of thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Air 1st Heating & Cooling
Thank you for your review, we appreciate your business.

Jason Y.
03/2016
1.0
heating & air conditioning/hvac
  + -1 more
WARNING - do not use this company!!! We purchased a house and the HVAC system broke down after inspection and prior to closing. Unfortunately, the seller hired Air 1st to install a new system. Air 1st knowingly and deceptively installed an inferior and incompatible system. The outside unit lacked a heat pump, which meant no central heat. The units were also mismatched ? R410 outside and R22 inside ? which caused inside coil leaks. We had to keep the a/c at a brutal 80 degrees in August to keep it from crashing. Regardless, the system still broke down several times. Due to the mismatch and shoddy installation, our home warranty would not cover anything. I called Air 1st's worthless owner/manager, Yesi, approximately 15 to 20 times. She gave me the runaround and dodged my calls for weeks. My realtor finally advised the sellers realtor I was filing a lawsuit if they did not intervene. Their realtor put me in touch with the unresponsive liar, Yesi, who said a technician would come the next day. No one ever called or showed up. Yesi did not answer my calls, again. Yesi sent a text hours later saying a technician would come the next day. To no surprise, no one called or showed up, again! Over the course of 2 months, my pregnant wife and I burned up and we had to repeatedly pay warranty and other HVAC companies to service the system because Air 1st does not honor their warranty and their service stinks! We eventually hired an attorney, sued the realtor/seller for violating the Texas Deceptive Trade Practices Act, and won a settlement. I don't know exactly what happened, but Air 1st either ripped off the seller or conspired with them to deceive us. In my opinion, Air 1st are unethical, unreliable, lying frauds. I feel sorry for their clients and am glad that I never have to deal with those idiots again.
Description of Work: Nothing - this company does not honor their warranty!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Homero O.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
From the first time the technician came out to my home he was very respectful in my home. The technician diagnose my system and do to the age of my hvac system i decided to replace it. I believe i got the best deal in town after shopping around. The installation went as plan. The installers got to my home on time and did an amazing job in keeping the work area clean and finshed in a timely matter. The installers explain in detail what was needed to maintain my new hvac system... I was very pleased and will highly recommend to anyone out there who is needing or looking for a great hvac company call Air 1st heating & cooling. .. .... Installers name... Johnny Guzman & Mike Lopez
Description of Work: Replaced complete hvac system in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    9206 Converse Business Ln Ste 1, Converse, TX 78109

    http://www.air1st.net

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Air 1st Heating & Cooling is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 1:00 PM

    Air 1st Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Air 1st Heating & Cooling offers free project estimates.
    No, Air 1st Heating & Cooling does not offer eco-friendly accreditations.
    No, Air 1st Heating & Cooling does not offer a senior discount.
    Yes, Air 1st Heating & Cooling offers emergency services.
    Yes, Air 1st Heating & Cooling offers warranties.
    Air 1st Heating & Cooling offers the following services: Residential & light commercial properties, installation & HVAC systems repair.
    Air Duct Cleaning

    Contact information

    9206 Converse Business Ln Ste 1, Converse, TX 78109

    http://www.air1st.net

    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 1:00 PM