Silverado Services

Appliance Repair

About us

We have been in business for over 28 years. We are a locally owned family business. By hiring Silverado Services you are scheduling professional services from a family business with neighborly pricing. We are uniformed, insured, background checked, and GPS tracked. As a client, you will be updated on your scheduled appointment as to the ETA of our technician. Our client’s safety and peace of mind is our priority. We are proud to have earned 5 star ratings from a large amount of media groups. We offer appliance repair, appliance installation, appliance removal, and disposal replacements. We also offer dryer duct cleaning. $50 OFF dryer duct cleaning with any dryer service call! For a fully detailed service area map, visit our website or simply search us on any web browser. Ask us about our discount program for senior citizens, veterans, teachers, active military, and first responders!

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We service washing machines, dryers (gas and electric), refrigerators, freezers, microwaves, stoves/ranges (gas and electric), dishwashers, and disposals. Services include repair, removal, and installations. We service all major brands such as: GE, Hotpoint, Whirlpool, Maytag, Kenmore, Amana, KitchenAid, Frigidaire, Electrolux, Speed Queen, Bosch, LG, and Samsung. We also do dryer duct cleaning.

Services we don't offer

We do not replace refrigerator or freezer compressors. We do not work on outdoor grills or outdoor equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10% labor discount

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.825 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.0
value
4.8
professionalism
4.5
responsiveness
4.0
punctuality
4.8

Filter reviews by category

Showing 1-25 of 25 reviews

Carol M.
09/2024
5.0
appliance repair
  + -1 more
It went very well. Randy assessed the problem and ordered the part and came over the next day in a timely fashion and installed the part. He is a very knowledgeable, mannerable individual and knows his stuff!
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Alfred H.
04/2024
1.0
appliance repair
  + -1 more
Dishwasher not working again. Vendor has not answered phone or returned messages.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$137

Response from Silverado Services
We are sorry you are having trouble communicating with us. Our office phone number has not changed in the 27 years we have had the number.

Dale K.
02/2024
5.0
appliance repair
  + -1 more
Randy was on time and let us know when he was on the way. He diagnosed the problem and decided what parts were needed. The parts arrived on a Friday and he came out on Monday and finished the repair.
Description of Work: Refrigerator Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you sir for taking the time to review us.

george C.
02/2024
5.0
appliance repair
  + -1 more
Randy did a great job!
Description of Work: Built-In Oven Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you for the kindness!

Anthony W.
11/2023
5.0
appliance repair
  + -1 more
Randy, was friendly and respectful. He quickly diagnosed the problem, explained exactly what went wrong, repaired the issue, cleaned up his work area, and provided some preventive maintenance tips. His superior customer service puts Silverado services at the top of my list in the future!!
Description of Work: dryer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

CHERYL C.
11/2023
5.0
appliance repair
  + -1 more
We were very pleased with the work done. Would definitely recommend and use again
Description of Work: Cooktop Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Clara S.
10/2023
5.0
appliance repair
  + -1 more
Very courteous, knew what he was doing, and cleaned up afterward!
Description of Work: Appliance Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Gemar M.
09/2023
5.0
appliance repair
  + -1 more
Randy is the best! Knowledgeable and efficient! I recommend Silverado Services to any1!
Description of Work: Dishwasher Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Randy B.
09/2023
5.0
appliance repair
  + -1 more
Fantastic repair Randy done a fantastic job and he knew what had to be done for the repair
Description of Work: Refrigerator Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Toni Lemm P.
08/2023
5.0
appliance repair
  + -1 more
Randy went above and beyond to repair my washer. Called him out for a water heater replacement. He did a fantastic job in replacing that. Saw my washer (ready to go to the scrap yard) asked me what was wrong with it. Asked me if he could try to fix it. Vadaving vataboom!! Washing clothes in it today!!! Randy is AMAZING!!!!! Will definitely use him again!!!!
Description of Work: Washing machine not working. Former repairman told me to replace the machine. Not fixable
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you so much for the kind words. It was a pleasure earning your business!

Dawn G.
08/2023
5.0
appliance repair
  + -1 more
Randy was an Ace when it came to fixing my gas dryer - it's an oldie but a gòodie!!!! Thank you Silverado Services! And yes he is coming back repairs on dishwasher when parts are in!
Description of Work: Dryer Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Jason T.
08/2023
5.0
appliance repair
  + -1 more
Everything was great
Description of Work: Appliance Repair

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Carole D.
08/2023
5.0
appliance repair
  + -1 more
Great guy, good communication, honest, thorough and timely. Really happy to have found him.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Silverado Services
Thank you for your kind words, I appreciate earning your trusted business.

Adam S.
08/2023
5.0
appliance repair
  + -1 more
Randy is the best! Professional, friendly and affordable. He even texted the next day to check and make sure everything was working properly. We will definitely contact him again for other projects.
Description of Work: Dryer Repair/ Dryer Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Silverado Services
Thank you for the kind words. Honored to be in your network!

Jesus C.
08/2023
5.0
appliance repair
  + -1 more
Great job with assisting with the problem with dishwasher!
Description of Work: Dishwasher Diagnostic/Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54.58

Response from Silverado Services
Thank [Member Information Removed] sir for the opportunity to earn your business.

Billie R.
08/2023
5.0
appliance repair
  + -1 more
Randy fixed the ice maker. I now have ice. He did a good job.
Description of Work: Refrigerator Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you Ms. [Member Name Removed] for your kind words!

Bud S.
08/2023
5.0
appliance repair
  + -1 more
Randy was on time and had our new dishwasher working on a Friday afternoon. No leaks and everything works perfectly. Would recommend and plan to use again
Description of Work: Dishwasher Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you for your continued business!

Joyce L.
08/2023
5.0
appliance repair
  + -1 more
He did repair and even called and came back and was very helpful about calling Samsung for more help. Very professional and nice.
Description of Work: Refrigerator Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you Ms. [Member Name Removed] for your kind words!

Braelyn P.
08/2023
5.0
appliance repair, handyman service
  + 0 more
Randy was incredibly knowledgeable, friendly, and quick! We was able to diagnose and repair all three items in just a couple of hours. When my dryer was acting up a few weeks later, he came back and repaired it free of charge because “if it’s broken again already, it wasn’t fixed the first time, and you paid me to fix it.” Randy always shows how he is willing to go the extra mile to get the repair done properly. I plan to use him and Silverado Services for all of my handyman needs.
Description of Work: Washer, Dryer, and Dishwasher Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you so much for those kind words!

Darla G.
08/2023
5.0
appliance repair
  + -1 more
I've been using Randy for a few years and refer him to my friends. He's knowledgeable and dependable. I highly recommend him for your appliance repair needs.
Description of Work: Refrigerator Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you so much for your repeated business and referrals!

Shari Brooks
07/2023
5.0
Google Review
This is my second time using Silverado Services. I would recommend them to everyone. Good quality and fair prices.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you for your continued business!

Debra Meyers
07/2023
5.0
Google Review
Excellent, on time friendly, explained what he was doing and why, info on upkeep.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you for the opportunity to earn your business. It was my pleasure and honor to offer service and fellowship to a veteran family!

Michael Hanus
05/2023
5.0
Google Review
I have used Randy to install grab bars in my bath, new faucets in my bathroom, and new light fixture in my master closet. I could not be more pleased with the service he as provided. He is very knowledgeable, skilled, customer oriented, and fair with his pricing. While I have not used Randy to date for appliance repairs, I would not hesitate to call him, and I can definitely recommend him for general handyman work around your home
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you for the kind words and trusted business!

Cris Garcia
02/2023
5.0
Google Review
Randy very professional, and explained everything he was doing. He squeezed us into his busy schedule. Didn't try to scam us, upcharge for unnecessary things. Very knowledgable, keeps in stock the most common parts that usually go wrong. Didn't have to wait for days on a part. Thanks Randy you were a life saver!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you Cris for the kind words! It was a pleasure earning your business.

Michael Lautenschlager
05/2022
5.0
Google Review
Randy at Silverado Services is friendly, professional and reliable. He is our go to handyman and know he’ll get the job done!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Silverado Services
Thank you sir for your kind words and continued business!

    Contact information

    14806 Country West Drive, Conroe, TX 77302

    http://www.silveradoservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 AM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Silverado Services is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 3:00 AM

    Silverado Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Silverado Services offers free project estimates.
    Yes, Silverado Services offers eco-friendly accreditations.
    No, Silverado Services does not offer a senior discount.
    Yes, Silverado Services offers emergency services.
    Yes, Silverado Services offers warranties.
    Silverado Services offers the following services: We service washing machines, dryers (gas and electric), refrigerators, freezers, microwaves, stoves/ranges (gas and electric), dishwashers, and disposals. Services include repair, removal, and installations. We service all major brands such as: GE, Hotpoint, Whirlpool, Maytag, Kenmore, Amana, KitchenAid, Frigidaire, Electrolux, Speed Queen, Bosch, LG, and Samsung. We also do dryer duct cleaning.
    We do not replace refrigerator or freezer compressors. We do not work on outdoor grills or outdoor equipment.

    Contact information

    14806 Country West Drive, Conroe, TX 77302

    http://www.silveradoservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 AM