Parrot Head Pool Service

Very disappointed. Wondering if the company changed owners? This has been my go-to pool repair company but most or all of their staff seems to have changed. Recently needed to replace the filter timer. Their quote was $250. I know that I can buy the part online for about $50 from multiple sources, so I'm guessing their cost is less. The change takes about 15 minutes for me..presumably the same or less for them. I was hoping to hire someone to do it, but $200 for about 15 minutes of work is excessive, in my opinion. Their work had always been good, prices reasonable but that seems to have changed. Sad that I need to find a new company.

Parrot Head has been great! We just bought a home with a pool for the first time, so we are pool novices. The guys at Parrot Head have been great about answering all of our questions and teaching us about pool care. The previous homeowners left the pool and the pool equipment in disrepair, so Parrot head had to replace a lot of the equipment, fix fountains and heaters, etc. I would highly recommend them, and we will be continuing to use them for all of our pool needs.

Parrot Head was very easy to work with, from the staff who answers the phone to the technician who performed the work on our pool.

Parrot Head has been doing weekly pool cleaning for us for nearly six years. When we needed the pool refurbed, we talked to Parrot Head and some other companies. We chose Parrot Head in the end. We had a great experience with this. All our desires were fulfilled in a timely fashion. A few small issues arose (as expected), but the company responded quickly and positively. The "new" pool looks great and we are extremely satisfied. A big call out to James (the project manager) and Miguel (tile and plumbing). They did an outstanding job.

Replaced a component in the pump and said this pump should last another year,, saved some real dollars!

Good value, excellent service and professionalism. They offered a good price and delivered as promised.

Staff is super nice and professional and would have kept using them if they got my pool clear.

Chris did an excellent job and was very professional. Explained overall functions of new heater and gave us the manuals for it. I would definitely use this company again.

Professionally done with excellent follow-up. Very honest and dependable. I have been managing my pool by bringing my water to be tested at a popular pool store. My CYA level was over 100, but they never mentioned this to be a problem. I kept adding more chemicals bought from their store and never having a balanced pool. I called Parrot Head to clean my filters and showed them my chemistry reports and the truth came out. If the CYA level is high the other chemicals won't work, have to drain the pool to get rid of the high CYA. I now bring my water to be tested at Parrot Head because they are honest and dependable.

Very well. The new heater has a smaller footprint and is super reliable.

We never got a call back from them, although, we had used Parrot Head before. We contacted another provider, and they came out the very same day and completed the service at a cheaper price.

They are easy to talk to and do good work.

We have used Parrot Head from the moment we moved in. They have us a class on pools. Anytime we have an issue with the pool we call them. Not the cheapest but we like them.

Second time this as happened need to find another pool company .

Parrot Head Pool Service are professional and responsive. They provide weekly service and general maintenance. We only have to call once if there is a problem, and they promptly return the call. FANTASTIC!

Mark was awesome. I described the problem over the phone and he recommended a self-repair solution that worked. He didn't get my business this time but he absolutely will next time!

It was fantastic. Their customer service is unbelievable! They're very polite and nice, showed up on time, and did an excellent job. At one point a tile actually broke but they repaired it on their dime. I would highly recommend them.

Parrot Head recommended replacement of the heater. We deferred until the fall to have it done. They were professional, prompt and courteous.

First, my diagnosis would have cost me $600+ One quick call to Mark convinced him and me the fix was only $100! Mike did all the work. Very, very knowledgeable. Professional and communicated very well. I needed a part, Parrot Head was okay with me finding and purchasing the part. I will definitely use them again.

Paid for the diagnostic visit with an Angies list deal (saved me $10) but rejected the actual work. The people are VERY friendly and VERY professional. I could not be happier with that part. However the price for equipment was 50% more than I can get anywhere else, and the labor fees are fairly steep. Even when I showed prices from Pentair approved vendors, they would not match. So I paid $85 to end up doing it myself.

Parrot Head personnel spent a great deal of time explaining how the pool equipment worked as a combined system (this is our first pool). Their recommendations for replacement equipment was based on their on-going experience with the equipment, and the working relationship that they had with the manufacturer. I Googled their recommendations to be exactly as they had stated.

Parrot Head has been punctual and explained everything in clear non-condescending terms. Everyone we have talked to has been friendly and helpful, I highly recommend them.

replaced 2 pool lights, extremely knowledgeable, performed task quickly, reasonable price

Very well. Problem identified and fixed

Great. Appointment was made easily. They came promptly and did a great job.