We have 2 technicians totaling 56 years of experience and charge $80.00 to come out and diagnose a problem you may be having with your AIR CONDITIONER, HEATER or VENTILATOR at your home or buisness. We accept cash, checks and all major credit cards for payment of our services. We also offer "FREE ESTIMATES" for equipment replacement, just provide us adequate information over the phone, call for more details. Because of our customers we exist and it is from that point of view that we conduct our business. We also provide after hours emergency service. Additional email - info@dependableacandhtg.com.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial air conditioning, heating & ventilation.
They installed something that shouldn't be installed, they did something wrong. The guy came. He didn't know what the problem was. He came back with a part that didn't work. He came back with another part and said it's all fine and apparently it wasn't fine. So he knew there was a problem and he didn't get it figured out and he told us it was fine when it wasn't fine. The price was reasonable. I think he knew he had monkey wrenched something, I think he knew he wasn't doing it right
Description of Work: We have been using Dependable A/C & Heating Service but they misdiagnosed something and were not going to continue with them.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Jacquelyn W.
07/2016
1.0
heating & air conditioning/hvac
+ -1 more
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Description of Work: .
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Brad S.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
It's been almost EIGHT YEARS - and I'm just now having my SECOND Tune-up done, after installation by Keith. at the time, it was top of the line - 16 SEER - (when 13Seer was minimum) with an isonene insulation barrier in the walls, rafters, and headers. NOT BLOWN Insulation. This throws off the calculations, fresh air intakes, venting, recirculations... Keith handled it all. the system SIZE (Tonnage) was much smaller than conventional - the Price was much Higher than conventional - but Overall - I'm EXTREMELY HAPPY with his service, and installation. the PRICE has made up for it - due to LOWER ELECTRIC BILLS ! ! and lt;-- YouGet what you pay for, and I paid for efficiency and GOT IT! I HIGHLY Recommend Keith and Kim for service. I built my own home, and had to wade through 4 contractors before I found Keith, who knew his stuff... He'll give it to you straight and work with you the best way possible within your budget.
Description of Work: Full Install - Bryant Evolution 2-stage PURON System. With Full Sealant - Isonene Insulation - VERY FEW A/C INSTALLERS KNOW HOW TO Calculate and adjust accordingly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
James M.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
Absolutely perfect. There was no attempt to up sell and the tech was very friendly and straight to the problem and fixed it.
Description of Work: Air conditioner went out. They only had to replace the copacetor but checked freon as well. I talked with the tech and signed up for their maintenance plan were they come out 3 times a year and make sure units are clean and in top running shape.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Barbara L.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Outstanding. My previous experience dealing with an in-warranty system in a new home with the AC installer was an indication of how NOT to be treated and how easy it is to be ripped off. Service/freon/new compressor - every year???? Don't be a fool and wait like I did. Call Keith now.
Description of Work: PAY ATTENTION TO THIS SERVICE DATE!! 8 year old AC unit had installed in new build previously had multiple repairs, assumed defective, finally turned to Dependable AC... They found the unit in fact was defective and should have been replaced by prior company earlier, but of course was past the warranty period. They even went the extra mile and called Trane personally since we had service records from earlier repairs(!!) Unfortunately, Trane wouldn't budge, but Keith and crew were determined to try everything before asking me to purchase a new unit - including a "cut and splice" type repair they could not guarantee but said was worth a try. They worked for hours in the hot sun. I would have paid most anything for their kindness and honesty, but their charge was very reasonable. My unit made it through that summer, and again through the summer of 2012. Now we're heading into the summer of 2013, and it still is plugging along!! Oh, I keep waiting - because I know it won't last much longer even due just to a normal life without consideration of the repair. When it finally bites the dust, it will be Dependable AC that I call back for a new purchase!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Daniel G.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
Because of the foam you seal you're attic and if you don't have a high efficiency heater either you have to draw an outside air. They have a little interruption that they put together and when your heater takes on it draws air in from the outside. Because of the foam insulation in the attic, the attic gets sealed and it's just a blower that blows the outside air in to your heater intake. They came out a day before to punch the hole on the roof and then they came out a day after to actually put the device up to your air conditioning. As far as I know they are the only ones who do this because I called a couple of other AC guys and they didn't know it. He was referred by another provider because only these people had this kind of device. It's something you have to do if you do some insulation. If you are getting it ordered in five or seven years you probably won't have a high efficiency heater. The new ones are actually already drawn from the outside. They were here on time right when they say they would. It happened onetime when the part wasn't in and they called and kind of rescheduled. They were very prompt, professional and let you know what's going on.
Description of Work: Dependable Air Conditioning & Heating came out two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Dependable A/C & Heating Service
I only recently became aware of "ANGIE'S LIST" and would like to thank you for your kind words. I will learn more and start utilizing this valuable tool. We had a brutal summer as you well know and we appreciate the opportunity to have helped you with your A/C needs and will see you this winter for your heater "TUNE UPS". Keith Bergman
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Service Categories
Heating and Air Conditioning
FAQ
Dependable A/C & Heating Service is currently rated 3.7 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Dependable A/C & Heating Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Dependable A/C & Heating Service does not offer free project estimates.
Yes, Dependable A/C & Heating Service offers eco-friendly accreditations.
No, Dependable A/C & Heating Service does not offer a senior discount.
Yes, Dependable A/C & Heating Service offers emergency services.
No, Dependable A/C & Heating Service does not offer warranties.
Dependable A/C & Heating Service offers the following services: Residential and commercial air conditioning, heating & ventilation.