Work was done quickly and efficiently. Workers responsive to input and acted in a professional manner for the whole job. I would use this provider again.
Description of Work: Larger trees pruned and unwanted trees removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
P A T.
07/2013
1.0
tree service
 + -1 more
I wanted to have work done on a house that I own, contacted the company and they gave me an estimate. I wanted to purchase the service with one of my credit cards, and they told me that they only accepted cash or check. But they also told me that they would get back with me and let me know if they would accept it or not. After several times of trying to contact them, they finally contacted me back earlier today and told me that they would not accept my form of payment, that I was a "scam artist" and that I'm "under investigation". That really got me upset! How can I be a "scam artist" and be "under investigation" and nothing was even done? They really should know how to talk to people and treat potential customers. I wanted to post this review for others to know about this experience and how terrible it was.
Description of Work: Estimate for 5 trees to be trimmed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
Response from American Tree Specialists
This is not from American Tree Specialist we have never gone to or spoke with a P A Thompson in Rosharon, TX and we certainly would not tell some one calling for our servcies that they were a scam and under investigation. This certainly sounds to me to be false information from an unknown person. Thank you, American Tree Specialist
Linda F.
03/2010
1.0
landscaping, tree service
 + 0 more
Chris Pruitt knocked on our door one Sunday afternoon and asked if we needed our trees trimmed. He and his brother had a crew with him. We asked him if he would remove some crepe myrtles, including the roots. He said yes. When asked how he would treat the roots, he said he would cut down and remove to about 12 inches, then apply some chemical to r***** future growth and allow us to plant some new plants and shrubs. His estimate was $1,000, but gave us a $30 discount if we paid cash, which we agreed to do. We were too trusting and probably naive, but we allowed him to do it. He and his brother and crew did not trim the trees very good -- but worse than that, he did not pull up the crepe myrtles correctly. In 3 weeks we began to see new growth from them. When we called his number, he said he had another job in League City the next day and would stop by and fix the problem. He never showed up. When I called again, he never picked up his phone. Then, he got his phone disconnected. He is a dishonest businessman, and I believe he is operating under another business name. So, be sure to check if the landscaping and tree service business you use is run by Chris Pruitt. We also learned that he charged the man across the street only $300 for the same service (the difference being was the neighbor negotiated with him, and we didn't.) Never use this young man's service, unless you want to overpay and not get satisfactory service! We did not appreciate his dishonesty and unwillingness to correct the problem; we also think he was too high, but we were unaware of the cost of tree service. We will know better next time. Also, after he did the neighbor's home across the street, his truck broke down, and the trailer with all the tree limbs sat in our neighborhood for over a week.
Description of Work: Trim trees after winter, pull up crepe myrtles that were 18 years old and pull up other shrubs, including roots. We had three large oak trees in the back yard and two large Chinese Elm trees in the front. We had 6 crepe myrtles and about 5 miscellaneous shrubs to be removed.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$1,000
Response from American Tree Specialists
I take full responsibility for misunderstanding with the customer wanted. Since the quote was not specified we just had a misunderstanding and I offerd to grind stumps at no charge to customer .
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Landscaping,
Lawn Fertilization & Treatment,
Lawn Irrigation
FAQ
American Tree Specialists is currently rated 2.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
American Tree Specialists accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, American Tree Specialists does not offer free project estimates.
Yes, American Tree Specialists offers eco-friendly accreditations.
No, American Tree Specialists does not offer a senior discount.
Yes, American Tree Specialists offers emergency services.
No, American Tree Specialists does not offer warranties.
American Tree Specialists offers the following services: Tree Trimming, Tree Removals, Landscaping, Stump Grinding