This is the worst company I have ever had to deal with. They deprioritized our repair and never called to notify us that we were pushed to the bottom. When we called to inquire on the status of our repair the woman who took the call was very nasty with us. When we got upset by her treatment of us and the company's complete disregard for our time, she got nastier with us. She informed us that our repair wasn't important because they had more severe repairs to attend to and then hung up on us. This company does not care about you or your time and will make their ineptitude your fault. Their inability to properly schedule work, not accept more work than they can handle, or how they communicate to customers is not the customers responsibility. NEVER DO BUSINESS WITH THIS COMPANY!!
Description of Work: Brand new refrigerator needed water dispenser fixed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Donald S.
01/2019
5.0
appliance repair
+ -1 more
The technician moved the washer out of the way of a bolt in the floor and leveled the washer. He did a much better job leveling it than did the crew that delivered the washer.
Description of Work: Repair washer under guarantee
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Amy W.
06/2015
5.0
appliance repair
+ -1 more
They were great.
Description of Work: They were just back out for the refrigerator a month and a half ago.
Rating Category
Rating out of 5
Yes, I recommend this pro
Amy W.
08/2014
5.0
appliance sales, appliance repair
+ 0 more
unknown
Description of Work: We had an issue with a Whirlpool refrigerator that was under warranty and Comanche Appliance agreed to come to our home and repair it even though we were way outside their service area. Great professional service and VERY clean. I would absolutely recommend them to anyone!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim E.
02/2014
5.0
appliance sales
+ -1 more
This was a very positive experience. Comanche Appliance was sent to us by Lowe’s with whom we have a Protection Plan. Comanche Appliance contacted us quickly to set up a repair appointment. The repairman, Brad, was very polite, efficient and we felt safe with him in our home. After completing the ordered repairs he noticed that the roller track for the freezer tray was out of adjustment, which was preventing the freezer door from closing perfectly. This left a very small space between the seal and the appliance body, which we had not noticed. Brad made the appropriate adjustments. We very much appreciate a mechanic who notices problems that he or she has not been told about and corrects them without a work order. I unreservedly recommend Comanche Appliance for any appliance repair.
Description of Work: Icemaker in refrigerator was not making ice. The repairman accomplished the following: First visit; Repaired a malfunctioning valve that feeds the ice maker. Ordered an improved valve. Second visit; Replaced first valve with an upgraded one. Corrected an out-of-adjustment tray-roller track. This was unsolicited work.
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Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
COMANCHE APPLIANCE is currently rated 4.8 overall out of 5.
No, COMANCHE APPLIANCE does not offer free project estimates.
No, COMANCHE APPLIANCE does not offer eco-friendly accreditations.
No, COMANCHE APPLIANCE does not offer a senior discount.
No, COMANCHE APPLIANCE does not offer emergency services.