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Michael's Keys Inc

Locksmiths, Home Security Systems

About us

Michaels keys is a family owned and operated business that has been service the Dallas fort worth area for over 25 years.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Commercial, residential, lock installation & repair.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9319 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 319 reviews

Jim R.
05/2016
5.0
locksmith
  + -1 more
I bought the Angie's List 4 re-keys for 115 package. I needed more than 4 keys but the extra 12.50 seemed reasonable. They arrived on time and were quick to get to work. One of the outside doors needed to be picked in order to get it to work but I opted instead to replace the whole lock. He handed me 4 keys instead of the normal two you get and I couldn't be happier. He even tried to help me reprogram the coded quikset keypad they had on the house and when neither of us could get it to work did not charge me. It's always great to work with people who tell you straight up what things cost and how long it will take.
Description of Work: Rekeyed locks in my just purchased home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Michael's Keys Inc
Thank you for choosing Michael's Keys! We appreciate your business. Please let us know if we could help you in the future. Arriel

WINNIE S.
04/2016
5.0
locksmith
  + -1 more
Jon and Julian showed up on time and had the front door rekeyed. They were courteous and completed the work quickly.
Description of Work: Made an appointment to have the front entry door rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Derik L.
04/2016
2.0
locksmith
  + -1 more
I called dispatch at 2:40 pm, a young lady answered. I explained my needs and she put me on hold for at least 5 minutes then came back saying her 'supervisor' was on the other line. She put me back on hold, came back again and said the supervisor had told her they could not help me because the year of my car. I offered to sign a waiver of no liability and she said no and then I asked for the Supervisor and she said I could not talk to him because he was on the other line. So, I guess I will take my locksmith needs elsewhere. Bravo to the fella in your store who was polite and kind. Jeers to the woman answering the phone at your dispatch center.
Description of Work: Went to the store at 238 N. Main explaining the issue I was having my car. (Key would not go igniton) This employee was friendly and told me no problem. He irected me to call dispatch.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
1.0


Scott and Catherine G.
03/2016
5.0
locksmith
  + -1 more
very conscientious and professional rep. our dog slipped out the open door while he was working and he helped with the ensuing chase. got the job done well and in a very timely manner.
Description of Work: re-keyed three doors and replaced lock set so all locks would match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pam F.
03/2016
5.0
locksmith
  + -1 more
Show up when I could be there & rekeyed the house.
Description of Work: Cut four new keys

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125.09

Anna B.
02/2016
5.0
locksmith
  + -1 more
i bought the Angie's deal on Friday, Darrel came on the following Monday. Not only did he rekey the locks, he noticed those that weren't tight or functioning and repaired those too.
Description of Work: Rekeyed all of our locks and repaired safety locks that weren't correctly aligned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Robert J.
02/2016
5.0
locksmith
  + -1 more
Couldn't have gone better. Needed the locks changed ASAP. Called at 7:30 am, Morgan showed up one hour later and finished in less than an hour. Fast professional service at a reasonable price and as a bonus Morgan was a great young man. I would highly recommend these folks.
Description of Work: Replaced 7 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sarah S.
12/2015
5.0
locksmith
  + -1 more
I don't remember all the details since it's been a few months, but the person who came was very courteous and efficient. I would definitely use this company again.
Description of Work: Rekeyed all the door locks in our house and gave us new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bill M.
12/2015
5.0
locksmith
  + -1 more
They were very prompt in responding to my Angie's List inquiry. Gave me an estimate over the phone based on the number of locks. We had 3 different keys for three doors with dual locks. Derek showed up right on time for the scheduled appointment. We probably should have gone ahead and replaced all the locks with new ones, but with all the work we had to do on the home, we elected to just re-key for now. The locks are pretty old and gave Derek a run for his money, but he was able to complete the task and we are thrilled with only needing one key now.
Description of Work: Rekeyed 5 deadbolt cylinders and 2 knobsets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Julie F.
12/2015
5.0
locksmith
  + -1 more
First was call for appointment I didn't really know what we had but wanted everything keyed the same. Appointment scheduler explained that may not be possible, explained costs, etc and provided different appointments available. They came out next day, Hayden was our locksmith and we were very pleased with his service, very professional and efficient, job completed i under and Hour,
Description of Work: Keyed four deadbolts and four lock sets to a single key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Andrea J.
11/2015
5.0
locksmith
  + -1 more
On time, very professional and reasonably priced.
Description of Work: Installed two locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Emmanuel E.
11/2015
5.0
locksmith
  + -1 more
The keys that I received were low quality. Good work overall though.
Description of Work: rekeyed locks

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$115

Rachel E.
10/2015
5.0
locksmith
  + -1 more
Hugely helpful, friendly, and offered great advice on lock placement to help protect kids from accessing the backyard and pool without an adult.
Description of Work: Re-keyed multiple locks in a new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sherry W.
10/2015
1.0
locksmith
  + -1 more
Horribly!!! The technician left without the job being done, at my request, because he didn't have the right tools.
Description of Work: The technician showed up, removed two of the three locks that I needed changed and took them out to his truck where he remained for too long. Having had locks rekeyed before, I was concerned by the length of time the process was taking. I'm questioning the timeframe from both a professional and safety viewpoint. When I asked what was taking so long he admitted to not having the right tool to complete my job. He said he was going to try to do it a different way!? What does mean that mean? We are talking about locks to my house and the issue of safety and you are trying different things? Oh no! I asked him to return my locks to me and leave. He then told me to call his office because they would be looking for a trip charge. How does that work? You can't complete the job because you were I'll prepared but I owe you money? Uh, no. I talked to the office, he left and I had to call another locksmith out to complete the job. This company had the job done in a matter of minutes and they were professional, a little higher in price but they saved the day for me.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$65

Response from Michael's Keys Inc
Hello Mrs. [member name removed], I want to apologize for the unpleasant experience you had with our company. The technician that was dispatched to your home name is Keith. He is one of our newer employees. We train all of our technicians for 6 months before we send them out in the field alone. Keith is a man of integrity, before he began working for us he just finished a 2 year two tour overseas for missionary work. We did offer to send another technician to your home to rectify the situation . However, i can understand how you lost confidence in Michael's Keys . Again i hope you will accept my sincere apology for your experience with us. Bob Lemmon CEO

Leslie J.
09/2015
5.0
locksmith
  + -1 more
I didn't use the service
Description of Work: I cancelled the purchase but the provider was very friendly and helpful. I have requested a refund from Angie's list.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro
$115

Karen A.
09/2015
5.0
locksmith
  + -1 more
Locksmith arrived on time and did the work quickly and ended up costing less than I thought it would. Great Job!
Description of Work: We had lost keys to my sons car and they unlocked it and made two new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Edward V.
09/2015
5.0
locksmith
  + -1 more
I received a new deadbolt from my alarm company and wanted it installed on my interior garage door, however, there was never a deadbolt there before and it required drilling the hole into the door. So, I needed that installed and then wanted all doors rekeyed to match the new deadbolt. I found a deal on Angie's List for Michael's Keys Inc and purchased the deal. The locksmith arrived on time with giving me a courteous call to let me know that he was on the way. I explained to him what I needed and he advised me that the new deadbolt key was a key that wouldn't match the other locks. Since none of my doors matched, I asked him to rekey the rest of the locks into one key and the deadbolt on it's own. He installed the deadbolt, which made a big mess with all the Styrofoam, but he got out his vacuum and cleaned it all up. The job was completed quickly and professionally and I would absolutely use them in the future is the need comes up.
Description of Work: Drill and install new deadbolt, rekey remaining locks to new deadbolt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Cathy R.
08/2015
5.0
locksmith
  + -1 more
Very professional. Had to return for one lock that was complicated and promptly handled the job.
Description of Work: Re keyed all locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Seth W.
07/2015
5.0
locksmith
  + -1 more
Apt was scheduled between 2:30 - 5:00 and Derek the technician called before he came and was there at 2:30. He was very professional and fixed my problems in short order. I thought the price charged was very reasonable and I would definitely use Michael's again.
Description of Work: Changed defective lock and replaced some screws on another door latch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John B.
07/2015
5.0
locksmith
  + -1 more
My intention was to have the technician re-key other locks in the house to match the front door deadbolt. I did not realize that a locksmith cannot re-key different brands of lock (e.g., Schlage, Yale, etc.). He informed me of this after finding that one of my locks was not Schlage. I had to go to the store to purchase a new Schlage lock, and he was then able to match all four. I appreciated his willingness to wait while I ran that fifteen-minute errand, but it would have been even better if they'd asked when I made the appointment whether all the locks were of the same type, as I could then have had more time to find just the model I wanted to replace the non-conforming one.
Description of Work: The technician re-keyed four locks.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Martin H.
07/2015
5.0
locksmith
  + -1 more
It was that cheap. Their price was reasonable. It was very good. They got here pretty quick.
Description of Work: I used Michael's Keys for locksmith. I had a door that wouldn't open. The locking mechanism was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JEnnaaa L.
07/2015
5.0
locksmith
  + -1 more
The locksmith (I forget his name right now, but) he was so very kind and professional. We didn't know who to call, but looked up YELP reviews and chose Michael's. The gentleman locksmith was very punctual and even properly installed locks that were installed upside down (at no charge). He was only at our house to re-key door locks, but he was very detail oriented and said that now, when we quickly look at the lock we can tell if it's locked or unlocked because all of the locks were installed properly. He was the nicest gentleman and we would highly recommend this company to anyone.
Description of Work: We had all of the locks changed in our newly purchased home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jenny W.
06/2015
5.0
heating & air conditioning/hvac, locksmith
  + 0 more
I emailed them from Angie's list and had a response within 30 minutes. They gave me a quote and scheduled me with a 9am to 12 time frame the next day and would meet me at my storage unit. They called me at 8:15 that day and said tech was on his way and would be there in 45 mins. The tech was very polite and professional. He had a hard time drilling through the lock but kept at it until the job was done. It was very hot that day but he didn't complain, he just kept working at it. I sat in my air conditioned car and felt really bad, but he got the job done and I would definitely recommend them and will use them again if the need arises.
Description of Work: They cut a lock off a storage unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Gail B.
06/2015
5.0
locksmith
  + -1 more
Could not have been better. 100% satisfied with the work
Description of Work: Replaced locks on all outside doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rex F.
06/2015
5.0
locksmith
  + -1 more
Excellent service, came promptly, fixed locks quickly, reasonably priced
Description of Work: Changed lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

4003 Colleyville Blvd, Colleyville, TX 76034

https://www.michaelskeyslocksmith.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Home Security Systems

FAQ

Michael's Keys Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Michael's Keys Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Michael's Keys Inc does not offer free project estimates.
No, Michael's Keys Inc does not offer eco-friendly accreditations.
No, Michael's Keys Inc does not offer a senior discount.
Yes, Michael's Keys Inc offers emergency services.
No, Michael's Keys Inc does not offer warranties.
Michael's Keys Inc offers the following services: Commercial, residential, lock installation & repair.

Contact information

4003 Colleyville Blvd, Colleyville, TX 76034

https://www.michaelskeyslocksmith.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM