Engaged Cox Pool Service for weekly maintenance & service in January 2021 thinking their slogan of "All you need to do is swim" was authentic. Bottom line is my pool was not inhabitable for the first 8 weeks of summer. Issues became worse & worse over time & there was always an excuse from them & a complete lack of responsibility. I paid $ 200+/- per month with understanding my pool would be cared for & all I need to do was enjoy it...such a sham. Pictures below are from the day I terminated our agreement & from 3 weeks after.
Description of Work: weekly pool service & maintenance
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$1,200
MARY PAT H.
03/2012
5.0
pool cleaners
 + -1 more
I have been using them for 7 years. Regardless of the weather, they are here. I am satisfied with the services provided.
Description of Work: They come out weekly for pool service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick F.
03/2010
3.0
pool cleaners
 + -1 more
I wrote the prior review. I ended up terminating service. His contractors can be spotty and service was intermittant. Mr. Cox went out of his way to make things right, but I got tired of lapses in service.
Description of Work: hired to clean pool weekly
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0
$162
AUSTIN R.
03/2010
5.0
pool cleaners
 + -1 more
I contacted Cox Pool Service, and George answered the phone. He was very professional, and helpfull. He was here promptly and has gotten my pool into good shape. The pool look beautiful, not green. He was very helpfull and his employees are also very good. My pool sweep had to be replaced and he did it very quickly. I highly recommend him.
Description of Work: Cox Pool is providing weekly pool service for me. Pool had a bad algee problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Patrick F.
11/2008
5.0
pool cleaners
 + -1 more
They do a good job for a fair price. I was paying a lot more for the same service with another provider.
Description of Work: Cleans my pool and spa weekly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
JANE B.
06/2007
5.0
pool cleaners
 + -1 more
I highly recommend Mike. He was great to me. His business is just really popular. I would tell others he's great to use. He may be limited as to how many new customers he will take currently. It could be dependent upon where you live and where his other jobs are located. He is just a great guy though and they do excellent work.
Description of Work: Mike Cox was my pool guy up until just recently when he could no longer fit me in his schedule. He was cleaning my pool and keeping it clear and doing chemical treatments. I would pay him each time he came.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
RUSSELL C.
10/2004
5.0
pool cleaners
 + -1 more
HE IS ALWAYS ON TIME. ALWAYS MAKES SURE HE CLEANS UP AFTER HIMSELF. VERY POLITE.
Description of Work: CLEAN MY POOL, CHANGE THE FILTER, AND ADDS CHLORINE TO IT.
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Service Categories
Pool and Spa Service
FAQ
Cox Pool Service is currently rated 4.1 overall out of 5.
No, Cox Pool Service does not offer free project estimates.
No, Cox Pool Service does not offer eco-friendly accreditations.
No, Cox Pool Service does not offer a senior discount.
No, Cox Pool Service does not offer emergency services.