The Anderson's Family Remodeling & Construction

It went great. I have no complaints and am very satisfied with the work performed and how quickly it was done. The entire project was completed in just 3 weeks.

I bought a supposed set French doors off Craigslist and called William Anderson for an estimate to install them. He gave me a very reasonable estimate so I told him to proceed. Well, it turns out the doors were not a set but 2 separate doors that were not even the exact same size! With a lot of knowledge, skill, many trips to Lowe's, perseverance and patience on his part my doors were installed and are beautiful. Wish I could post a picture to show the frame and the trim work that he did to make them work. While he had the old frame torn out I commented that my oak floor needed some help. The previous owner had put a 2x6' section of tile in front of the doors which I hated. He removed the tile and thin set and added new oak boards individually. No one could ever tell it wasn't part of the original floor. When I looked over William's reviews on Angie's list I saw mostly A's in quality of work and I am in total agreement. I totally understand punctuality and promptness may sometimes be an issue when a job such as mine takes much longer than anticipated. However, I was very pleased that he took the extra time to do it right instead of rushing through it. I was happy to compensate him for the extra time it took but not once did he ask for more money than his original bid. I might add, too, that he and his crew were very amiable and pleasant to work with! I'll definitely call Anderson's Family when I'm ready for my new deck!

After missing 1st appointment for an estimate, came after 2nd request; was friendly, but had the feeling my job was too small for him. After asking about this, was told he could do the job and would get back to me with an estimate. Two weeks later, still have not received an estimate or had any contact .

I should have known better when it took more than half a year to get an estimate out of them. I had been patient originally, because I called just before the holidays, and they told me that they would not start until February. When I never got an estimate, I thought that I had misunderstood, and that they meant that they would get me the estimate in February. February came, and no estimate. I periodically sent them email, but did not receive a response until much later (probably July) when I sent one last message informing them that I had another estimate and would go with another contractor if I did not hear from them. The reason that I let it drag out so long is that I am severely physically handicapped and struggling to deal with this was just too much most of the time. When they did respond, they informed me that their email was down and they had computer and internet issues. They were to use this excuse three times over a period of about eight months, eventually saying that the internet, wifi, and computer were all down over extended periods of time. This began to wear thin as an excuse, especially as those three reside in completely different places and are unlikely to all simultaneously go out at once, and keep going out for nearly a year while the business owners do nothing. It was particularly galling that it took more than a week and five emails to get the receipt out of them, something that I had been told that I would have "within 5 minutes" via email. A task of minutes took more than a week for them to do, but they had an excuse (computer/wifi/internet not working). The work itself was of poor quality, and they simply did not finish, despite numerous requests. Specifically, they had painted the top third of the baseboard strip in the garage, but not the bottom two-thirds, had left a 1" wide white strip unpainted on the garage door trim (dark blue over white, so the unpainted strip stood out like a spotlight), had not painted the door from the garage to the house, and had done a terrible job on the garage interior. They also left the garage door itself unpainted on the interior, despite rust that we had wanted to stop. Only when I informed them that we were going to get two estimates for how much it would take to finish the job, have another contractor finish, then sue them, did they respond and come out and finish. (They again used the no internet/wifi/computer excuse for not having responded.) Even then, they argued that the door to the house was not included, and that it would cost $300 to redo the garage walls, since they had not included the price of retexturing. This was true even though I had very specifically said that we wanted the garage fully repaired, as the wallboard tape was peeling badly. I did not want the wallboard tape simply stuck back into place with caulking, as they suggested. They were extremely difficult to work with because of the constant procrastination, even though they knew that we are going to do major remodeling on the interior, with new paint, flooring, kitchen, and two bathrooms. I decided that I simply could not deal with the stress of a contractor with such procrastination issues for major interior renovations. Oh, and when I told them that their rating had fallen online, they said that that was because they did not purchase as many keywords, and that the rating was a function of how many keywords you purchased. Given that other reviewers in the intervening time (I should have gone back to check again) had experienced the same frustrating procrastination, I doubt that that is the case.

I have a different contractor doing the work. Has replaced 5 windows, hung 4 interior doors, rehung 2 exterior doors and storm doors, put new plywood up for ceiling and poured the slab for a well house that goes up next week. If someone contacts me I will be happy to provide them with the name and contact info if you need work done in the Hearne / Calvert / Franklin area of Texas.

The job went well as long as the owner was there. He did not keep a good eye on the work. He passed along bad reports of the work progress from his help. When I went to confirm, it was different than what he reported to me. They would do a lot better if he stayed on the job with his crew. In the end, he had to step in and finish it on his own time anyway. It is not a good idea to pay these guys before the work is done. They tend to take a few days off after being paid. They did not provide a punch list. I had to walk through and prepare one for them. I thought it was strange that they did not have any means of quality control. They had to come back several times to finally get most of items on the list fixed. Some of it didn't get done. They did not have a licensed plumber or electrician. As a result, we had to hire a plumber to come and re-do most of their work as we spent a lot of money on wood flooring and did not want leaks. We also hired an electrician to inspect and redo some of the wiring. In the end, I did not feel I got what I paid for in workmanship.

went great at first, then started slacking, then I noticed they took a bunch of short cuts while feeding me a bunch of bs so I just pretended I didn't know what he was talking about and just hoped for a good outcome. argued with workers in front of me and for some of the work never finished and every time I try to call I get no response. been a couple months now and still haven't heard from him. if you ever use him don't pay him in advance, but wouldn't recommend using him in the first place.

He did a very shoddy job. There was water under my sink the second day after he left. He didn’t put the clamps on the pipes. It cost me $238 to straighten up what he did in my sink and dishwasher, and someone else to fix what he did for $650 to the cabinets and walls. My contract says $10,000 for 2 weeks’ work. Well they didn’t come the first day because someone else had a leaky roof, they left at 3 the second day, and the next day at 3, they only stayed a half day on Thursday and pulled his crew out because he said they were needed on another job. They left raw wood where they sawed wood. I had an island built and they didn’t put a cover over the seam of them and wanted a backing board and they wouldn’t do that and he wouldn’t stain the cabinets. I feel he really took advantage of me. He left the cupboard shelves clear in the back which I can’t reach. I had to hire someone else to put another board in front of it so I could actually reach it. I called and complained so many times, and the last time I called, his wife said it was the first time I had called. I told her I called every 2 or 3 days, and she said it must have been one of the kids pretending to be her. Two of his workers quit on him after this project because they said what he did to me wasn’t right. The Justice of the Peace agreed that they owe me about 18 hours of work, because Mr. Anderson said I just don’t understand contracts when I brought this to his attention that he missed an entire day and left early several days. He should have been working 40 hours per week. The Justice of the Peace said I have a good claim to take him to small claims court. I don’t want anyone else to be taken advantage of like I was.

Mr. Anderson walked through our house with suggestions to best meet our needs for this remodeling job. Within his estimate he "went shopping" with me to show me different materials so that I could have a choice of materials needed. He also helped me with color schemes, paint choices, tile choices, floor choices, etc. He and his wife are very patient and helpful, and gave me peace of mind about this project. Mr. Anderson's work crew are very professional, friendly, and willing to do whatever it takes to get the job done. I would highly recommend Anderson's Family Remodeling. They are truly a family oriented business! AFTER JOB DONE; Updated as of Jan. 2015 I was impressed with Mr. Anderson's knowledge - but felt he should have spent more time checking on progress of the actual work sight. He relied on his crew (which did an excellent job) but only came by long enough to deliver supplies. There was minor things that needed additional attention that he said would be done, but never was. I would suggest that anyone using his service not pay the final payment until the customer is completely satisfied with all the work done. My initial review was done at the very beginning of the remodeling; so could not be sure of final results.

I would like to update the review that I had previously written couple weeks ago. I had originally gave an "F" due to no show. The Anderson did contact us and apologized for not showing up and wanted to rectify things. I would like to say that we were very pleased when they came to our house and gave us the bid which we thought it was very fair. It was rather a time consuming bathroom remodel due to unforeseen problems. Needless to say the bathroom turned out beautiful....I mean absolutely beautiful!!!!! It looks like something came out of a magazine! We even had a realtor that happens to be our house for a visit...she really complimented the bathroom and she even inquired as what company did our remodeling. We definitely will use the Anderson's again if we need some more work done in the future. They are certainly a very nice family and I am so glad they did our bathroom!!! Great job Andersons!!!!!

They came out and looked at everything I needed done. He then said his wife would call me with in 24 hours to schedule an appointment for the work. I never heard back. I had to a leave numerous messages till they finally called me back and when she did call me back she said someone would call Thursday, (Sept 11), which I never got a call then said someone would be out Friday(Sept 12) and they never showed.

First of all Bill's wife Tricia, on the phone assures you that her husband can handle the repair, and sets up a time for him to come and see the problem that is needing fixed. Bill comes and evaluates the situation, then tells what might be and what needs to be done, and when he can start. Bill's son and another worker arrive and tie into the project and replace the tiles. The next day they come by to grout and finish up. I had only good experiences with "Anderson Family Remodeling"x

Work product was not up to par. The sink leaked after they left. It was clear that they had never tested it. They weren't even done with the job, but were demanding full payment. They scratched a brand new tub.

Bill and his crew did an outstanding job building a 10x10 roof on our porch plus adding railing, side skirting, and gates. Bill is very easy to work with and detailed oriented. Estimate was dead on.

Did a very good job, will use them again in the future.

Bill and Trish were very professional and friendly. They responded quickly and Bill was able to give me a quote the same day. The work was performed within a week of the quote. We were very happy with the work and will use their service for other projects around the house. They met my expectations and went beyond. Their pricing was also very competitive.

The Andersons were prompt, professional, and did it all in a timely manner. They went above and beyond all my expectations and I would not hesitate to use their services again. I highly recommend them.

Being new to College Station, we relied on Angie's List to help us get estimates for a bathroom remodel. Of 3 companies contacted for a bid, 1 called to let us know they were booked solid, 1 never responded to my inquiry and 1 showed up -- Anderson's Family Remodeling. Bill was very knowledgeable about the type of things we wanted to do and offered his suggestions on replacing a garden tub with a walk-in shower. He recommended other contractors for the electrical and shower door. Although a family emergency delayed stye work a little, we were back on the schedule in no time. Everyone was awesome to work with. We are totally pleased with the outcome and intend on using Bill for future work at our home.

Made appointment for estimate 2 weeks in advance. Called to verify morning of appointment, owner said could not come. No courtesy call before to reschedule. Took day off for appointment. I guess they think their time is more important than potential customers time. Very unprofessional in my opinion, regardless of any circumstances.

After locating Anderson's Family Remodel on Angies List, they were the first and last company I called. Trisha was incredibly friendly and personable on the phone, like talking to a neighbor or sister. They filled my ears with all the information I needed to hear and estimate appointment was made for the next day. He showed up right on time and called as promised before he arrived. I found him very professional and the estimate, which included materials was to my liking. Appointment to have work done was made. The morning of the work day not only were they on time but a tad early which I found refreshing in this day of "its okay to be late" mentality by many service providers. He and his son worked quick and professionally with a wonderful father/son relationship. I also found this very refreshing and made me feel comfortable and included (very important and often forgotten). They asked questions as they arose, gave advice as needed, and advised me on parts and pieces I needed to replace that were not part of the job at hand. Tips and tricks of the trade were given in order to make my job of tiling easier and more efficient. The work was incredible and exactly what I asked for. When done the kitchen was cleaned and all trash was picked up and placed as requested. After they left I found a small area we both overlooked, I called and they were back at my gate within 10 minutes to finish...simply impressive. They closed and locked my gate after pulling out and I was left with a big smile and feeling of satisfaction at the work that was done. After reading about so many remodel nightmares I would definitely choose this fine Family Company again.

Anderson did not do work. His sons did. Called a concrete guy. Paid someone else to fix problems. Bill responsible for concrete guy in our opinion.

They did a great job. They responded quickly. The job was done quickly. They were very personable. He quoted a very fair price.

They did not respond to a request for an estimate.

He is extremely professional and does excellent work. His crews are very conscientious and he takes the time to make the homeowner comfortable. He provided important guidance to us about the most cost effective path for our proposed renovations. If you want high quality work, Mr. Anderson is the one to use.

They prepared a thorough estimate, required down payment for materials and showed up on time. The total job took a few more days than the actual estimate but did not present a problem. The family is nice and pleasant to work with. It was a breath of fresh air to finally have someone perform the work they were hired to do and not cut corners. The only reason I gave them a B instead of A on quality was upon walk through, I had to point out multiple things that were not 100% complete. After finalizing those minor things, we ended up with an "A" grade of quality work. I highly recommend them for remodeling work and they work great with no supervision and make great decorating calls, if you can't be around,i.e. the countertops and backsplash they picked out and installed look amazing!