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Malek Service Company

4.4(
11
)

Heating and Air Conditioning, Solar Panels, Plumbing,

... +1 more

About us

At Malek Service Company, we’ve proudly met the needs of residential and commercial customers throughout Central Texas for more than 30 years. As a locally owned and operated business, we’ve worked hard to build our reputation as an air conditioning, heating, plumbing and electrical company where making a difference in your life is our priority. We pride ourselves in having the best customer service from start to finish and look forward to earning your business. WORKING WITH CONTRACTORS YOU CAN TRUST A well-designed, well-maintained home can provide for your comfort needs no matter what conditions are like outside. If it’s time to have repair work done on your A/C unit or if you’re considering buying a new water heater, it’s essential that you work with a professional contractor who can provide you with the guidance needed to make the right buying decisions for your space. Every technician at Malek Service Company has either graduated from an accredited College or has been sent to an intense technical school funded by Malek Service Company before being broken out as a technician. We pride ourselves in having the most knowledgeable and well-rounded service technicians that the state of Texas has to offer. Not only are our technicians put through school but they are also subjected to our Malek training program which includes weekly in-house training as well as webinar classes that are given by top industry names in order for us to stay on the cutting edge of technology.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, Plumbing, Heating A/C, Solar Panels

Services we don't offer

Fireplaces

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.411 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
0%
3
0%
2
9%
1
18%
Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.4
responsiveness
4.9
punctuality
4.9
Write a review
Showing 1-11 of 11 reviews
andy B.
11/2024
1.0
heating & air conditioning/hvac
  + -1 more
The Malek HVAC guy came in for inspection, cited a little nothing issue with the furnace and without my permission turned off the heating system in my house. I asked him politely to turn it back on, discuss the situation with me and then maybe de-activate it. He refused and gave me the usual BS about legal issues and once in a 1 Mio years situations. He even placed an emergency 911-call and made Centerpoint come out to inspect non existing gas leaks. Hope the crook goes to jail. Bottom line: dont do business with them.
Description of Work: inspection
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Elo G.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well! Very professional!
Description of Work: Routine summer check up. Part was getting weaker but did not need to be replaced immediately. Told him to replace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$283
M. H.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Malek did a great job as always. A small mess was left behind that they didn't clean up but other than that - I put my trust in Malek. A few years ago, we had a new AC installed by a local vendor (IT WAS NOT DONE RIGHT). Malek came out and fixed everything that was wrong and we were completely satisfied with their work and professional customer service. We have been with Malek ever since and will always recommend them.
Description of Work: Air duct cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine J.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
After a power outage the previous day we woke up to a hot house on a Saturday morning. We were having a birthday party for a friend that evening and had to get it fixed quickly. We called and they were at the house within an hour and had it fixed about 30 minutes later. All in time for the house to be cooled down before any guests arrived.
Description of Work: Emergency call on a weekend..
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cherry H.
02/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I used Malek for all my HVAC needs for years - since 2000. I trusted them with being the professionals I thought they were. I just found out, when I replaced 2 of my HVAC Systems that when Malek replaced all of my ductwork and most of my HVAC systems in 2000 that they left the return ducts open (did not seal the return ducts) between the house and the attic, leaving the house open to humidity, allergens, heat and cold. The Malek repairman saw that in June of 2015 but did not send anyone to repair the problem. No wonder my home had uneven heating and cooling areas and my electric bill was "over the top" despite all I did to save energy. |Malek was more intent on my acquiring the high cost maintenance contract than they were doing a professional job.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Christine G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced A/C unit. Easy to work with. Installed unit next day. very pleased will use again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
Marcia O.
05/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We feel that they overcharged and also proposed |unnecesary work | |over $800 for diagnostic visits seems unreasonable
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$800
MiChal H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great. My second year using Malek.
Description of Work: A/c maintenance
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Malek's tech called back quickly and arrived within the hour. He quickly identified and repaired the problem. Malek's is my new HVAC vendor! Great service and customer focus.
Description of Work: AC unit not cooling over Labor Day weekend.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Raymond L.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
We are very satisfied with Malek Service. All arrangements for removal and replacement of our 12.5 year old HVAC system were made over the phone. Jesse and his crew arrived at 8:30 A.M. on 9/4/2013 and were done with the installation of the new, correctly sized HVAC by 2:00 P.M. All team members were very professional and completed the work as promised. In conjunction with the HVAC installation we had a high efficiency filter (4" thick) installed. This filter is replaced approximately every 8 months and eliminated the need for the 20X25 return filter in our hallway. We also had a solar powered attic exhaust fan installed at the same time. All work was done professionally.
Description of Work: Removed and Replaced HVAC System
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have used Malek for several years now after using many other HVAC companies in the area. They are by far the most professional, competent, and informative company that I have used. They are quick to tell you if there are any other problems they may see on other equipment while they are in your attic or other areas we may not normally go, which I really appreciate. They have always installed excellent equipment, and this new system we recently put in actually allows the temperature in our home to be set at 76 degrees in the summer while maintaining a very cool interior.
Description of Work: Installation of new energy efficient Carrier Air Conditioner
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000

    Contact information

    ., College Station, TX 77840

    http://malekservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    TECL19795
    Trade License Locale
    TX
    Trade License Authority
    Texas Department of Licensing & Regulation
    Trade License Expiration
    03/23/2022
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Solar Panels,
    Plumbing,
    Electrical

    FAQ

    Malek Service Company is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Malek Service Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Malek Service Company offers free project estimates.
    No, Malek Service Company does not offer eco-friendly accreditations.
    No, Malek Service Company does not offer a senior discount.
    Yes, Malek Service Company offers emergency services.
    Yes, Malek Service Company offers warranties.
    Malek Service Company offers the following services: Electrical, Plumbing, Heating A/C, Solar Panels
    Fireplaces

    Contact information

    ., College Station, TX 77840

    http://malekservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed