John Gause Plumbing

They did not respond to my initial request

after not being able to repair the shower valve, they installed an incorrect valve for the location. It should have been a 2 way shower diverter valve instead of a regular bath/shower valve. Never worked correctly.

They did a good job, but are a little pricey.

Excellent work! Keith was very quick arriving and performing the job. Extremely happy with service and price.

Service was completed on time and to satisfaction. Friendly service and cleaned up after job.

This job was fairly complex and took more time than usual since other sub work was protracted. John and his crew did a good job being flexible and the work was good quality. We had a couple of hiccups along the way, but John was professional in his negotiations and finding solutions.

This was a wonderful experience. Last night I found water bubbling up out of my meter. BTU looked at it, turned the water off, and told me I had to call a plumber. I found this provider on Angie's List and called him this morning. Even though it was sprinkling, he came out this morning, and finished the work, including digging up part of the yard, in a little over an hour. Very friendly, efficient, and courteous. My bill was only $100.00. He told me they charge only about $85/hour, and don't add fees like a lot of plumbers do.

I noticed a damp carpet in one of the bedrooms this weekend. Being a little bit of a do-it-yourself sort of person, I checked the A/C drains and bathroom plumbing adjacent to the bedroom. I discovered water behind the commode around the water supply pipe. I gathered the tools to remove the commode and cataloged the parts I would need to repair what I thought was a leaking brass fitting. After much thought I decided to leave the job to professionals ... and am I glad I did. I called John Gause Plumbing around noon expecting to maybe get someone out the next day. Brad said he would try to fit me in today and to my surprise I got a call little more than an hour later that someone was on their way. Keith showed up shortly and in very quick fashion checked out the A/C drains much better than I did. He checked the pipe behind the commode and determined the leak was elsewhere. There was no way around it, and he had to cut some holes in the wall to check the pipes. He was very careful to cut the sheet rock so it could be easily repaired later. The leak was elusive, but he found it in short order. It was a tee high up in the wall where the A/C drained and it had a huge crack in it. Although it was a bit of a challenge to cut out and replace this 2 inch tee inside the wall, he managed to do it without having to cut a hole in both sides of the drywall. I doubt anyone likes a customer hanging over their shoulder while they work, but Keith was courteous, friendly and explained everything he was doing. He did, in one hour, what would have probably taken me about 4 days to repair. The cost was very reasonable and I suspect just a fraction of what I would have spent on the do-it-yourself route. I will definitely call John Gause Plumbing when the next repair is needed.

It was an after hours call, but he was still there in about 15 minutes. He allowed my husband to ask as many questions as he wanted and was very helpful. When you need emergency plumbing maintenance, he's the one to call!

He was very accommodating in the timing on short notice and pricing. Easy to work with and did the job well. Would highly recommend.

They were real fast and came the day I called. The hot water heater was delivered by a major hardware company and this company installed it. It was good service and they also took out my old hot water heater and hauled it away. I don't know that they were the cheapest, but they were responsive. I was happy. They had to go up into the attic to make sure it was done right so the price seemed reasonable at the time.

Relying on Angie's list for plumbing contractors in our area, we contacted 3 companies for bids on tankless water heaters. 1 never responded, 2 provided bids and 1, John Gause Plumbing was awarded the job. The team was prompt and provided a fast installation. We now know who our go-to plumbing company will be in the future.

This is the plumber you want to call in the Bryan /College Station area. During the remodeling of my house I have used, or had contact with, three different plumbing companies and John Gause is by far the best. I used the Angie's list site to schedule an appointment and was contacted shortly afterwards to discuss the work needed and confirm the time. The plumbers arrived as promised and went to work . The quality of their work , and their knowledge of their profession, was better than the other two companies combined and their pricing was very reasonable. You cannot afford sloppy work when dealing with a gas line and this company did a top notch job. I would not even consider using anyone else after this experience.

Overall the job went well, were able to identify the problem and repair it in a reasonable time frame, cost overall was fair, workers had a little bit of trouble but at that point Mr Gause came to job site and was able to repair problem shortly. I wish they would have picked up a little more after themselves, only had to ask one of them one time to remove his dirty shoes, after that he did it himself. All the employees were pleasant, the youngest man a hard worker had a good working knowledge about the problem, and was the lead worker on the repair. There were a few negatives but I would recommend giving them a try if you have a plumbing problem

I used the Angie's List app to contact this provider. I quickly received a response that yes they could come on the day I requested. I then replied back asking what time, mind you my contact number was in my first message to them. And heard nothing. On the morning of the day they said that they could come I even contacted them again. Not a darn word. Perhaps my problem was too small for them, I do not know. But I cannot recommend them. I contacted Angie's List to see if I was using the contact portion of the app incorrectly and was informed that it was designed exactly for how I used it. In the end, I found another provider.

While neither repair was an emergency and this was a small job for them, they knew it was important to me to have this taken care of quickly and they were professional throughout. I had tried unclogging the toilet myself, but for some reason this time nothing was working (plunger, wire-coat hanger, enzymes...). And I rarely use the disposal, and had been forgetting to run it every week just to keep things "loose" - so now it stuck and not turning. Again, the "do it yourself" options failed me. The phone communication was good getting things scheduled quickly (called on a Sunday and scheduled service for Monday early evening when I could be home after work). Technician was also very courteous and professional when he arrived - he was also very efficient. Removed shoes outside (was raining) and put on booties. He was careful not to drip dirty water through the house once the job was done. The cost was extremely reasonable (especially when I had gotten quotes from other companies who wanted $200 minimum just to come out and see what needed to be done). But it is how companies treat the small every-day jobs that start to build my loyalty - so I'll definitely be using them in the future for my plumbing needs.

My hubby called to see about fixing a line under our house where the hot water heater connected.....he advised hubby that he was to old to crawl under houses with crawl spaces but his boys could do it for 120 an hour. Hubby cut a hole in the floor at leak site found problem called gause back & said remember me from this morning? Gause said, yep and we r all booked up. Conveniently! Didn't even listen to what he had to say! Well, sorry, mr. Gause, Angie's list is here now and I don't think you should blow off customers anymore! We were willing to pay your price--sure do hope your customer service improves....

I would easily recommend John Gause Plumbing. Our house is about 20 yrs old. Our issue was sewer smell and flies in the master bath. We had researched online and tried many remedies, but none worked. When the plumber arrived, I was shocked that they removed their shoes before entering our home! That was a nice touch! I then realized that he was not alone, but had a full team with him. We all gathered in the bathroom and I fully explained the problems we were having. He explained that he would first take a look into the pipes with a camera to diagnose any blockages or broken pipes. The camera uncovered some interesting issues. The lines were covered in "debris" and "sludge" that the camera was not very efffective. His team then was able to "clean" the line with presserized water to allow the camera to better see. After the pipes were cleared from years of sludge, it was determined that our line in the slab was not installed properly and it has a "bow" in it which causes the water and sludge to stand. The pipe still had a good flow, so his team decided that it was not an issue that was in need of immediate repair. The team then returned to the bathroom and removed the cover to our shower drain, tub drain and sink drains to determin if standing water in these was the issue. They determined that all were draining porperly and sealed properly and not allowing for standing water for flies to breed. He then asked if he could remove the toliet because it was the likely source of the smell and the flies. Upon removal, it was discovered that the "flange" was cracked and was allowing seepage under the toliet. The flange was not adjusted or a new one installed peoperly when the bath was remodeled and tile was put in about 5 years ago. It seems the plumber who installed the tolied after the tile was put in simply chose to tighten the toilet without having the flange at the proper height. This caused the flange to be put under stress and eventually crack and cause release of gas and sludge under the toliet through the crack. The reason it did not leak from under toilet was because the remodeling contactor also used tile morter to seal the toliet base to the tile. The plumbing team replaced the damaged flange and installed a new flange at the proper height. The toilet was also reinstalled with new wax seals and new bolts. As a courtesy, he also changed out our water line because it was a cheaper plastic one. He recommended the metal hose connections asthey will last much longer and have a very small history of failure. Again, he replaced at no charge while explaining. After watching his service team analyse the issue and not jump to conclusions or try to sell me services I really didn't need, I asked about another issue. Our house is about 20 yrs old and believe it or not, we were still using the original water heater that wasinstalled when the house was built. I'm not a plumber, but I did know that it ws time to replace as I did not wish to return to a flooded house one day soon. John Gause team looked at the heater and again analysed. He offered two options of replacement sizes he recommended and offered very comfortable pricing. Needless to say, I now have all of my issues repaired and a brand new water heater at far less than I was expecting to pay. Thanks to the team I met, John, Brad, Keith and Spencer. Needless to say I think they really went above and beyond and I feel confident in their work.

Bad and his wife came and did a great job. took care to not damage anything that did not have to be removed. Unloaded Cabinets that they were going to have to work in. treated my belongings with respect. That means a lot to me.

Brad and Anne at John Gause Plumbing were absolutely fantastic! We called to have them check on our rent house because the water bill was sky-high. They responded quickly, saving us from another 400 gallon water bill. It would have been easy for a contractor to take advantage of us being out of town, but they were up-front and honest with us, keeping us posted at every stage of the repair, AND doing a great job. The price was incredibly reasonable considering their response time and professionalism. They came highly recommended from several happy business and residential customers, and now I see why! I'll never use anybody else, and I wouldn't hesitate to recommend them to anyone needing their services.

EXCELLENT in every way! This was my first time to use an "Angie's List" contractor and I can only HOPE all future services are as good as this one. My experience with John Gause Plumbing was exceptional...from start to finish. As an out-of-town home owner (my college-student sons occupy this home...) I usually find all repair endeavors to be more complicated because of the long-distance aspect. No so with the folks at John Gause...they made it so simple! Work was done immediately, at a reasonable price, and they communicated with me over the phone to keep me posted. Awesome service...THANK YOU.

The outside faucets were leaking along with the faucet in the main bathtub. We scheduled the service and they came out that day. The job took a little longer as they had a hard time finding the correct part for the bathtub faucet. It was an old system. They went out of their way and went to several supply houses to find the correct part. It was installed that day though. Its been three months now and no leaks. They did a great job.

The only criticism was they had to order part and it took them quite awhile to finish.

Incredibly fast and smooth.

Their pricing was fine. They were prompt and friendly.