Aggieland Carpet One Floor & Home

Carpet Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

Aggieland Carpet One offers the best flooring and the best service. We are dedicated to helping our customers create their dream homes. Aggieland Carpet One offers a large selection of all types of flooring including tile and stone, hardwood, area rugs, carpet, laminate, vinyl, installations, tile installation materials and accessories, backsplash, etc. We are experienced at helping you choose the right style and color to fit your needs! We provide the highest quality customer service and flooring in the Bryan/College Station area. Additional email - contact@aggielandcarpetone.com. Additional DBA - Aggieland Custom Carpet & Interiors, Inc.

Business highlights

33 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

Carpet, area rug, hardwood, ceramic tile & stone, laminate & vinyl.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available
PayPal

Reviews

4.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
0%
3
0%
2
23%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.6
punctuality
4.8

Filter reviews by category

Showing 1-13 of 13 reviews

Julia G.
07/2016
5.0
carpet installation, flooring contractor
  + 0 more
We hired Aggieland Carpet One to replace the carpet. We were so impressed with them, from the store, to the salesperson, to the installers. Everyone was so friendly and personable. The salesperson, Miriam, came to our house with several samples and helped us choose the color and style. She was so knowledgeable and knew what we wanted, even when we didn't. The installers came exactly on time and finished the job in 1 1/2 hours. We highly recommend this company!
Description of Work: We had to replace the carpet on our stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Shawn P.
09/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Great service

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan P.
01/2014
5.0
hardwood floor, flooring contractor
  + 0 more
The sales representative was very helpful during the selection process. Room measurements and the estimate seemed inexact but everything worked out well. The workers that installed the flooring did an excellent job of flooring installation, surface cleaning, and then cutting and installing the trim and repairing the carpet connections. There were no problems.
Description of Work: Engineered Hardwood flooring was installed in the living room and the hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Aggieland Carpet One Floor & Home
Thank you for the great review! We are happy you had a positive experience with Aggieland Carpet One.

Ruth W.
09/2013
5.0
carpet installation
  + -1 more
Installation went well. Issues with transitions were over come creatively, quickly and effectively.
Description of Work: Installed engineered laminated flooring throughout 80% of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,000

Response from Aggieland Carpet One Floor & Home
We are happy you had a great experience dealing with Aggieland Carpet One. Thank you for the positive feedback.

Charles J.
07/2013
5.0
ceramic tile
  + -1 more
They finished the work on time. I had a good experience with them. The project went well.
Description of Work: Aggieland Carpet One removed the carpet in four bedrooms and a hallway and replaced it with ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,100

Response from Aggieland Carpet One Floor & Home
Thank you for the great review! We appreciate your business.

Michael B.
07/2013
2.0
carpet installation
  + -1 more
I never received a call back, so there was no work performed. Therefore, I cannot comment on the quality of their work, but their responsiveness was less than satisfactory.
Description of Work: I phoned Aggieland Carpet to see if they could perform repair work on my shower, which had one floor tile that had "popped up" due to water getting underneath it (grout was cracked). I was referred to someone in their tile department, to whom I described the work that needed done, and who told me that the work cost would be in addition to their minimum charge of $150, and that she would be calling me back later to schedule a visit to my house. No one ever called back, and I had no further contact with the company.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Aggieland Carpet One Floor & Home
This is the problem with this type of on-line forum for customers to write unfounded comments that are damaging to a business. This type of chatter should not be allowed on the internet as it is damaging to our company and the families of all the employees who work here. Everyone in our business cares and I am sure this was all just a misunderstanding. We generally do not get involved in repairing showers that we did not build in the 1st place. Sorry to say but it is generally just asking for trouble down the road because most of the time nobody is happy. The tile color will be off or the grout color will be off or the shower pan is already leaking etc etc. Most are just a problem waiting to happen and a tile coming loose is a pretty good indicator the original work with not done well. If we did not call him back I do apologize but we have been extremely busy for quite some time and repairing work someone else did is not something we like to get into.

Betty B.
04/2013
5.0
carpet installation
  + -1 more
They had a competitive price. I liked everything. They just quoted us the best price for the quality of carpet that we got.
Description of Work: Aggieland Carpet One installed new carpeting for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hobert H.
02/2012
2.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
i
Description of Work: Although this happen a few years back and hopefully things have changed at this company. We had our entire house re-done with tile floor in the living areas and carpet in the all three bedrooms. Prices was quoted, written down and signed off on by myself and the salesman not once but twice. He came out to the house for the estimate and at the beginning of the job. Workers showed up on time in the beginning until one of them got sick then there was a delayed in the work when none of them came for a day so worked slowed down. In the middle of all this..our salesman quit and another salesman was assigned to our account. At the end of the job, the new salesman came and did a walk thru and sat down and said we owed 3800.00 MORE! WHY? Misquoted he said...Sorry a contract is a contract and I refused to pay. I had already paid them 16,000.00 for what was quoted. They left a small gap in the hallway where the tile meets the carpet in one of the bedrooms, they said they would come back to repair but never did after a few phone calls. I guess they were not happy after I refused to pay additional 3800.00 and all communication shut down.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$16,000

Response from Aggieland Carpet One Floor & Home
[member name removed] claims are very unfair to our business and we are sad to see how he has handled this. We strive hard to please every customer when they are willing to allow us to. He was right in saying this was a few years back but the date is inaccurate as it was in 2009. He is right that the salesman originally working with his job is no longer with us but we still care just as much. [member name removed] is inaccurate about the cost and why there was a change in the final cost. [member name removed] original payment and quote was for $13,919.14 and we never asked for $3800 more. We asked for $675 more once we ran into problems and noticed cracks in slab and were recommending use of a CRACK ISOLATION MEMBRANE. The use of these products in normal and professional in our industry. We never know when we will encounter cracks but it is our duty to let the customer know and show them the cracks. $675 is a very minimal amount and well below our cost for that amount. Normally it is much higher in cost be we want to be as reasonable as possible when these problems are noticed after work has started. When other flooring is down there is no way for us to know there will be cracks like he had. We still believe we handled this the proper way although we are sorry it created delays and added complexity in the work we were doing. We do believe the quality of the products and labor we provided were outstanding in our industry. As a further comment it is a shame and saddening that some customers don't understand that we are confronted with unexpected and added difficulty when remodeling an existing home. We tried to handle [member name removed] job professionally by having our Installation Manager come out to his home to explain the small extra charges we were to have. Again the extra charges were very small compared to the norm in our industry for that amount of crack protection. The only communication that ever shut down was on [member name removed] part and we have always been willing to complete our work to his satisfaction. It is our commitment to satisfy every customer.

Martha S.
08/2011
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Quite well
Description of Work: Bought a few boxes of tile for a very small bathroom. People remodeling bathroom installed in, not the flooring store. Dealing with sales staff- they were courteous, friendly, knowledgeable and willing to discuss products I was curious about, not buying at the time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Janis D.
03/2011
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
The work was done by 2 different crew since I was having both carpet and tile installed and they both were very professional. The owner also came out that day to see how the work was going and if I had any problems. It looks wonderful and I am very pleased.
Description of Work: I moved into a home that needed new flooring. I went the Aggieland Carpet looked at the different kinds of flooring and decided on carpet for the 3 bedrooms and tile in the master bath and walk-in closet. The rest of the house has tile and I found a prefect match that went with the existing tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Kristi R.
12/2010
2.0
flooring contractor
  + -1 more
I contacted the company and made an appointment for a salesperson come out for an estimate. She brought flooring samples along. I had done research previously, so I was sure of the type of flooring we wanted. Within a week or so, we chose the color and placed an order. The wait took longer than we first expected, but I understand that was beyond their control. About four weeks after placing the order, the floor was installed. We were excited about the new floor and our color choice. About 3 weeks later, I was sitting on the floor in the kitchen and I noticed a crack in the flooring in the corner, under the toespace - hidden in the shadows. I checked the other corners. Each corner that was "hidden" by the toespace was cracked. One corner has a 1/2 inch wide triangle of flooring missing. The installer did a horrible job. I have called and emailed the company numerous times. The installation manager came to our house, took some pictures, but now 6 weeks later, has not returned my calls/emails. How long do I have to wait for a fix to this problem?
Description of Work: Replaced flooring in kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$1,300

Elaine S.
10/2010
5.0
carpet installation, hardwood floor
  + 0 more
We have used this company in the past and were very happy with their performance and product. The performance, workmanship, and product were executed in the proper fashion. However, at the completion, the floor had an inconsistent haze throughout. When I contacted the owner he came over immediately. The problem was too much glue used leaving "patches" of haze. The owner made my house his #one priority. He provided a glue remover which his workman used. The workman was here at the house daily for about 2 weeks consistently. It took some "elbow grease" and daily time but the finished product is beautiful. I am so impressed that a company in this day and age truly stands behind both their product and workmanship!
Description of Work: We had a a wood floor installed in a very large guest room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kate E.
07/2010
5.0
flooring contractor, hardwood floor, carpet installation
  + 1 more
When I first walked into the store I was greeted, and I soon had a sales professional guiding me through the racks of products. They came to my house and did a measure the next day and offered me some very helpful advice with colors, etc. I decided to go with them because of the installation guarantee and they had the products that I loved, and so I signed with them about two weeks after I first walked in. I special ordered some products that came about a week and half later, and they had all the products installed within 3 weeks of signing. It took longer because of the different products. Of course with remodel a few things came up, but their installation manager and my sales person was always available to discuss the problems, and we resolved them very quickly. Overall I'm very pleased with my experience and would recommend them to anyone.
Description of Work: I had tile, carpet, and hardwood floors installed by this company. Their sales people were very knowledgable from the beginning, and helpful throughout the process. They have a huge store with tons of products in every price range. Their installers were very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    4093 State Hwy 6 S, College Station, TX 77845

    https://aggielandcarpetone.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Ceramic Tile,
    Hardwood Flooring Sales and Installation

    FAQ

    Aggieland Carpet One Floor & Home is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Aggieland Carpet One Floor & Home accepts the following forms of payment: Check,Financing Available,PayPal
    Yes, Aggieland Carpet One Floor & Home offers free project estimates.
    Yes, Aggieland Carpet One Floor & Home offers eco-friendly accreditations.
    No, Aggieland Carpet One Floor & Home does not offer a senior discount.
    No, Aggieland Carpet One Floor & Home does not offer emergency services.
    Yes, Aggieland Carpet One Floor & Home offers warranties.
    Aggieland Carpet One Floor & Home offers the following services: Carpet, area rug, hardwood, ceramic tile & stone, laminate & vinyl.

    Contact information

    4093 State Hwy 6 S, College Station, TX 77845

    https://aggielandcarpetone.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM