Aggie Movers Company

My TV was broken during the move. The screen was scratched and pierced and it no longer works. They agreed to reimburse the damaged TV at first but they no longer respond later. I assume that they refuse to compensate the damage. They asked me to pay in cash (although their website says credit card are accepted). So there is no way to dispute it. The moving company is overall not that professional. Try moving experience appliances by yourself to avoid any damage, or simply go with other movers with proper protection and insurances.

• The packing, boxing, and loading dates were agreed to be July 3 and 4. o At the end of July 3, we were told that there would be no work done on July 4, despite being told that earlier. Work had to be done on July 5, delaying the move. • We were told multiple times that the entire house, garage, back yard, and a 10x10 storage unit would fit in the supplied truck. This was after we had a member of your staff come out and spend a long time looking at all the items before the move. o It wasn't until late July 5 that we were told that everything would not fit and we would have to 1) wait to get the rest of the items up to Denver and 2) pay more to get them moved. o We were told that there was only a few things that couldn't fit, so your staff encouraged us to either throw away of give them the things we didn't want. After we gave multiple things to your staff, at their suggestion, they left with the packed truck. After that, we found an entire back room and the garage was full of items that were not packed. To me, this looks like your staff hid the unpacked items to try and trick us into giving them things to make the move in one load. If we realized we would have needed a second truck, we would have kept everything for a second load. Your staff might not have been trying to trick us, but unfortunately, that's how it looks. • We were told the truck would arrive before noon on July 6. o The truck did not arrive until the night of July 6. • We were told the unloading would be finished on July 6. o The team unloaded all night on July 6 and didn't finish. They had to come back and finish unloading on July 7. My son, who is disabled, and his nurse had to sleep on the floor. Neither of their beds were unloaded the first night. • Items with multiple pieces were only partially packed. o My other son's bed had its sides brought, but the slats were left in Houston. So he had to sleep on the floor. Your movers were willing to go to Home Depot and buy some cheap wood to fix the problem, but their manager wouldn't allow them. o A TV was moved with its attached bracket, but the portion attached to the wall was left. o Another TV was moved, but the pieces to the base were left in Houston. o This means neither TV can be set up. o Couches and chairs were moved, but the cushions were left in Houston. You can't sit on these without the cushions. • Things were moved that had been labeled to not be moved. o Mirrors that were attached to the walls in bathrooms were taken down and now have to either be moved back to Houston or have to be repurchased in Houston. • Items were broken or missing o TV o Desk o Computer • The house that was being moved out of was left covered in trash and moving materials from your staff. I was told they would be back to clean up and pick up their unused padding blankets, tape, and boxes. o They never came back to clean up

This move was a disaster and I hoped the company as well as the owner would have compensated us for the broken items as well as the time he left us waiting for our household goods while he went and completed another customers move. We were left with nothing but the floor to sleep on until they finally returned about 4 am. They then rushed everything into the house and left without setting up the bedrooms as promised. One of the movers used and failed to return a family keepsake and this fact was acknowledged by the owner of Aggie Movers. All we asked for was the return of this item and to be paid for the damage to our goods. He has failed to do anything except say sorry.

The movers came the very next day and were very professional and got the job done without any issues. They were very friendly and did a great job! The guys were strong and very capable of picking up heavy items. This was our last day in the rental house and we still had a ton of things to do so calling Aggie Movers at the last minute helped tremendously. Aggie Movers saved us so much time and I would definitely use them again.

The service was so bad I wouldn't even recommend them to my worst enemy. The owner is very unprofessional. He will not show up on time or honor your agreement. I gave them a chance to paint my walls, doors and to fix the bathtub drains. The quality was poor and the job incomplete but he asked for payment. He did a horrible job of painting one door and didn't paint the rest of the doors we agreed upon or fix the bathtub drainage like we discussed. He said he would email receipt after payment but it took a week to get them and the total was incorrect. and he hasn't corrected it. He is overpriced, very unprofessional, and dishonest. DO NOT USE HIS SERVICES. It's not worth the headache. This is a warning to everyone, stay away!

I purchased a couch and thought I could get it in my vehicle with no problems. Unfortunately, that didnt work out. It was late, around 9pm and I didnt have a way to get my new couch home. I called Wailan and he picked up the phone.He arrived a few minutes later and loaded my couch with his team member. They moved it to my apartment with no problems. I had an old couch that I wanted out of my house and Wailan took it with him. He didnt charge me extra. Ive used his service several times. He has always been on time, very friendly and careful with my belongings.