Bear Ac and Heating

Bear Ac When a tragedy happens , the upset along with the discomforts are tremendous. Lightning struck a tree in my yard 4/28/24, sending charge through the ground and shorted my a/c out, sunday 4/29/24 a tech came out which was awesome and found the problem, which was the nest thermostat, once all the testing done , the Tech cross wired the control bored causing it to burn up and throw the breaker, needed to order Control board so on 5/6/24 another service tech came out to install New control board Tech installed and cross wired so it fried the control board. realizing his mistake ordered a third panel and the following day returned with yet another control board, wired it correctly and now working fine. However, the charge of $406.82 for control bored that they burned up due to cross wiring and the charge 196.00 diagnostic felt a little steep especially when it was not any fault of my own . Being charged for the control bored that was burned and fried due to incompetence of the A/c Tech should not be passed on to the customer. Due to this incompetence during all the heat and humidity I did not have a working unit until 5/7/24! Please do not use Bear A/C - Heating ! You will be charged for their mistakes!y DESCRIPTION OF WORK Called because lightning struck a tree, and the furnace started making a loud buzzing sound. Upon inspection of the furnace the buzzing had died down, but it was traced to the back to an issue with the thermostat base plate giving a stray voltage enough to excite the magnet in the heater relays. While attempting the test the fan operation the board burned up and tripped the breaker. Temporarily bypassed the board to determine that the fan motor is operational without the board. Customer intends to replace the Nest thermostat, and will check on a replacement board when the supplier is open

The teck checkered the unit for freon leaks.then added freon

I have to say from the start they were prompt and professional. Jamie, James, Dustin and Sebastian are the only names I recall, but everyone respected our wishes and privacy and went above and beyond to please us. The owner himself, Jamie, called me before hand and showed up to make for sure everything was going great. They took out all the old yuckie stuff from the previous owners and made it fresh and new. They vacuumed and cleaned up everything. Very well done. I would recommend this company to anyone and would use them for any and all a/c needs. Thank you.

It was excellent!

They are still the same awesome company. Awesome owner and service hasn't changed at all. We have been using them for more than a year now. We would actually like to give them an "A+" grade, unfortunately, A is the highest.

They are just awesome. Awesome owner and awesome service. We would actually like to give an A plus, unfortunately A is the highest.

They did an excellent job. Very professional job.