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The Mad Hatter

4.9(
23
)

Chimney Sweep, Air Duct Cleaning, Fireplaces,

... +4 more

About us

At Mad Hatter Chimney Sweep Service, we make it our personal mission to value your home and safety as much as you do. We pride ourselves with our thoroughly educated and trained professionals who bring years of experience to your service. We have cleaned and repaired both residential and commercial fireplaces and more throughout the Dallas, Fort Worth metroplex since 1989. You can take comfort in the benefit of our reliability and unsurpassed combined experience when you choose Mad Hatter Chimney Sweep Service. Additional email - jfford@sbcglobal.net. Additional DBA -The Mad Hatter Inc. Mad Hatter Inc.

Business highlights

36 years of trusted experience

Services we offer

Air duct cleaning. Fireplace cleaning. Dryer vent cleaning. Chimney sweeping. Insulation.

Amenities

Free Estimates
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.923 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
4%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.8
Write a review
Showing 1-23 of 23 reviews
Jeffrey B.
01/2018
2.0
chimney sweep
  + -1 more
Technician never arrived never called. The office was responsive but finally admitted they could not Guarantee that a tech would ever arrive. When I called another place they quoted me $65 cheaper.
Description of Work: Chimney Sweep
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
1.0
$200
Deanna K.
01/2017
5.0
chimney sweep
  + -1 more
Wonderful!
Description of Work: Chimney cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Elaine L.
11/2016
4.0
chimney sweep
  + -1 more
Prompt and efficient
Description of Work: Cleaning fireplace
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sarah P.
08/2016
5.0
chimney sweep, air duct cleaning, fireplaces, dryer vent cleaning
  + 2 more
Excellent!!! The team were husband and wife. Very personable. They explained in detail what the process would be and were extremely polite. I was unaware that my dryer vent needed to be cleaned until they explained to me why i just bought a new dryer. Inspected my chimney to see if i needed it cleaned . turned out it needed a. Few repairs that were done right then and my home is a cleaner place to live now. Thank you to this comoany I can breathe better.
Description of Work: Air Duct Cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
Greg M.
12/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: They cleaned our chimney and fireplace and performed a safety inspection. The guy that came out was professional and very knowledgable. He took great care not damage anything and cleaned up completely. I will be using Mad Hatter again in the future.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Shelley J.
08/2015
5.0
air duct cleaning, chimney sweep, fireplaces
  + 1 more
Very good communication, arrived on timed and completed job as promised. Left job site clean and just as they found it so very happy as both jobs completed can be very messy. Would use again ...
Description of Work: Cleaned fireplace, chimney as well as duct work for A/C.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Grover P.
03/2015
5.0
air duct cleaning, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned all air ducts and chimney. They were very professional: showed up when they said they would, did the work they said they would do, cleaned up after themselves. No problems at all here.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Dee Anna W.
03/2015
5.0
insulation
  + -1 more
unknown
Description of Work: Cleaned and inspected the chimney. Noted that was okay, but had several places to keep an eye on, may need re-cementing later.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Sam T.
02/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Great job cleaning fireplace and checking entire system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DAVID L D.
05/2014
5.0
chimney sweep
  + -1 more
Workman arrived on time, performed his work quickly and efficiently, left no mess in the house. He was friendly and did a good job.
Description of Work: Cleaned over-sized masonry fireplace and performed safety inspection.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Lisa F.
07/2012
5.0
chimney sweep, air duct cleaning
  + 0 more
They were on time, professional, and were quick in completing the jobs. A pleasure to work with.
Description of Work: Cleaned air ducts and chimney in a residence.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Keri H.
07/2012
5.0
chimney sweep, air duct cleaning, dryer vent cleaning
  + 1 more
I would recommend them, they did a great job.
Description of Work: I used The Mad Hatter for dryer vent cleaning and chimney cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lauren H.
05/2012
5.0
chimney sweep
  + -1 more
They were prompt. They were very careful about not getting the inside of my house dirty. They were done in about forty minutes.
Description of Work: They cleaned my chimney. They inspected my chimney also.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
SUSAN H.
01/2012
5.0
chimney sweep
  + -1 more
They were very clean and knowledgeable. They were great overall, I would recommend them.
Description of Work: They did a chimney sweep for us. I also had them do some work on the actual chimney and a cap as well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
AMY G.
01/2012
5.0
chimney sweep, air duct cleaning
  + 0 more
I wasn't here when they came. My husband seemed to be very pleased with their quality of service. We didn't have any problems. They showed up on time.
Description of Work: We used Mad Hatter in November to clean the air ducts as well as the chimney.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan H.
11/2011
5.0
chimney sweep
  + -1 more
Other than not being on time, everything went well. They were prepared for anything.
Description of Work: They came in and covered the fireplace area with a tarp. They cleaned the chimney and repaired the the back wall of the fireplace. It had a small crack in it. They offered two solutions and allowed me to make an informed choice.They also suggested a heat projector for the fireplace. They were efficient and thorough.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Aaron P.
08/2011
5.0
chimney sweep, air duct cleaning
  + 0 more
They were very prompt and thorough with the cleaning. They were very knowledgeable about any requirements for chimney and fireplace. They offered some great suggestions. I should use them again in the future.
Description of Work: I used the services of Mad Hatter for air duct cleaning and chimney sweep. The last time I used their services was two years ago. I spent about $300 for the services provided by them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Wyonella H.
05/2011
5.0
chimney sweep, air duct cleaning
  + 0 more
They did fine. The people were okay. I would use them again in the future.
Description of Work: Mad Hatter came out and cleaned my air duct system 2 or 3 years ago.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
VELMA J.
03/2011
5.0
family doctor
  + -1 more
No problems were encountered
Description of Work: Routine annual exam
Rating CategoryRating out of 5
punctuality
4.0
Yes, I recommend this pro
Michael P.
12/2010
5.0
chimney sweep, air duct cleaning
  + 0 more
It went great and we are very happy with everything. We have allergies in our family and live in an older home. This season has been very bad for us and so we thought it may help to get our air duct cleaned along with our chimney. As it turns out our ducts were very dirty but when I got home later that afternoon, I actually noticed a difference. Its been a few days and amazingly enough, our allergy systems have disappeard. We were non-believers but now we are believers in getting our air ducts cleaned periodically. The did a great job and were very professional. Want to add that since they did our ducts the chimney sweep was free this year ... normally that alone costs us about $175 as we have a very big fireplace in our house.
Description of Work: They cleaned all of the air ducts in our house as well as sweep our chimney.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$627.85
David F.
11/2009
5.0
insulation
  + -1 more
They had come out with a lot of material, and they needed to spray it somewhere, and so I got extra insulation over a large portion of the attic without having to pay for that extra bit. They were prompt. I would rate them highly.
Description of Work: We had a rodent that had died in the attic and it had ruined the insulation in that part of the house. We used Mad Hatter to replace the insulation.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
David F.
07/2008
5.0
air duct cleaning
  + -1 more
THEY ARRIVED PROMPTLY ON TIME, THEY SET UP ANY TOOLS AND WENT STRAIGHT TO WORK. THEY REMOVED SOILED INSULATION, RATS NESTS AND CLEANED AREA, THESE WERE EXTRA SERVICES AND THEY DID NOT CHARGE ME FOR REMOVING THE NESTS AND CLEANING AREA. THEY WERE VERY CLEAN AND NEAT WIT REMOVAL OF INSULATION, DID NOT RUIN MY YARD AND I WAS VERY SATISFIED WITH THE JOB. THEY WERE VERY ACCOMMODATING TO MY TIME AS WELL.THAT WAS A DEFINITE PLUS.
Description of Work: THEY TOOK SOILED INSULATION OUT OF THE ATTIC DUE TO RODENT REMOVAL.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ROBERT B.
05/2004
5.0
air duct cleaning
  + -1 more
VERY REASONABLE PRICES AND VERY GOOD RESULTS. WE USE THESE WONDERFUL PEOPLE EVERY YEAR.
Description of Work: CLEANED AIR DUCTS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80

    Contact information

    1200 S Briaroaks Rd, Cleburne, TX 76031

    www.madhatterchimneysweep.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Chimney Sweep,
    Air Duct Cleaning,
    Fireplaces,
    Dryer Vent Cleaning,
    Insulation,
    Primary Care - Family Medicine,
    Chimney Caps

    FAQ

    The Mad Hatter is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    The Mad Hatter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The Mad Hatter offers free project estimates.
    No, The Mad Hatter does not offer eco-friendly accreditations.
    No, The Mad Hatter does not offer a senior discount.
    No, The Mad Hatter does not offer emergency services.
    No, The Mad Hatter does not offer warranties.
    The Mad Hatter offers the following services: Air duct cleaning. Fireplace cleaning. Dryer vent cleaning. Chimney sweeping. Insulation.

    Contact information

    1200 S Briaroaks Rd, Cleburne, TX 76031

    www.madhatterchimneysweep.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM