Swift Concrete Inc

They finished a small section, maybe 500 square feet and that was all. Several emails and voicemails later, and upon complaining that the red wood expansion joints were still exposed, still had nails in them and the joints around the foundation had never been sealed, Swift Concrete sent technicians out to complete those few tasks. Still more email and voicemails later, I was reassured the owner would come out to see what was needed to finished the job. The color darkness issue was not resolved, there was debris (rocks and leaves) that had been incorporated into the decorative sealant used over the expansion joints and several spots of the patio were covered with dripped or splattered deco-sealant. However, instead of hearing from the owner, the owner?s brother called with a simple message. He said ?We are finished with your patio, please do not call us or email us anymore.? When I asked why we were being treated this way, he said ?I think you know why?. When asked to elaborate, he simply hung up on me and will no longer answer my phone calls. After paying for the patio--per contract requirements payment is due after the concrete is poured not after they are finished with the project--the owner was at my door in an hour after emailing him the check was ready. He cashed the check immediately that very same day. We never saw or heard from the owner ever again, despite our begging and pleading with the office manager to please have him call us or come by. I could not and would not recommend this company to anyone as I am afraid they would suffer the same fate as we have. REBUTTAL TO COMPANY RESPONSE: Excerpt from their response to the BBB: When Mr. Carroll refers to the deco seal being smashed in that is not correct. His kids where on the deck with riding toys and did the damage and as far as leaves and debris, that also is from the kids playing on the deck after we finished the work and was told to stay off of. Fact: My children were in school the day Swift installed the deco seal and they did not come home until Swift had already left for the day. That was the last time anyone from was ever at my house. How then could they possibly say that my children damaged the deco seal while they were playing on the patio with riding toys? You can see from the email that I am asking them days later if it is even okay to let my dogs back outside---there is no mention of children doing any damage to the deco seal.