Lone Star Lawn Care & Services

Description of Work: When I first starting talking to Mike, he would text or email multiple times per day to get me scheduled and to get my rock picked out for our dry creek bed. So much so, that I had to tell him to give me time to respond. After I gave him the 50% deposit it was crickets. This gave me a really bad feeling. There were 2 times where he said he was going to show up and they didn’t. So I then had a talk with him about communication as he had my money. After that, they did 2 days of work and he communicative with me. After the 2 days however, it was water leak excuse after water leak excuse. At one point he said we will be out tomorrow (a Wednesday) and I heard from him until I texted him the following Wednesday. We were literally 3 weeks at one point past the project completion date. There were times when he would give me a time that he was coming out and wouldn’t show for almost a week. I would text him and he would say “we will be out tomorrow” which never happened. This was a horrible experience. I eventually cancelled our agreement. Luckily I paid him with a credit card as I could have just called my bank to get all of my money back but I did the right thing and asked him to refund me minus the work that they had done. Even that was a hassle getting my money back. I eventually did when I gave him a deadline of “refund my money by noon or I will have to call my bank”. Now my backyard is a muddy mess and I am paying more to someone that is a professional and will not string me along after taking my money.

Description of Work: Landscaping - Hardscaping & Pavers