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Burl's Plumbing

Plumbing, Water Heaters, Drain Pipe Installation,

About us

24/7 emergency service and weekend hours available! Burl’s Plumbing provides a variety of professional plumbing services to Austin, TX and surrounding area. Burl's has over 40 years of experience as a certified plumber and has the ability to fix any and all plumbing related problems. From complicated water and sewer line re-piping issues to simple water fixture installations and repairs, we guarantee that issue will be resolved in a timely and professional manner. $50 coupon for water heater installations. Expires on October 19, 2019.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Drain and Sewer Line Cleaning, Camera and Video Inspection, Water Main Repair, Sewer Line Repairs, Slab Leaks, Sump Pumps, Water Fixture Installation and Repair, Re-piping, Tankless Water Heaters, Water Heater Installation and Repair, Gas Line Service, Garbage Disposals, Faucets, Toilets, Sinks, Emergency Repair, Line Replacement, Gas Detection, Leak Detection, Water Declination, Flood Damage, Restoration/Installations

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.3
responsiveness
4.7
punctuality
4.7
Showing 1-9 of 9 reviews

Ruben C.
09/2020
5.0
plumbing
  + -1 more
They did what they promised and when.
Description of Work: I have 2 projects: 1. need to install a new garbage disposal under the kitchen sink. I have the new disposal. 2. In the master bath, need to replace both sink faucets with new faucets. I have the new faucets.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carlos G.
08/2020
5.0
plumbing
  + -1 more
After my request at the Angie's website, Burl's reacted swiftly. Daniel (wearing proper mask) came to our home and replaced the damaged, old cartridge with the provided new one. Daniel was polite, he worked quick and the shower handles function is perfect, once more.
Description of Work: Replacement of Moen cartridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

helen A.
05/2020
1.0
drain pipe
  + -1 more
Quote was 85.00 for a service call plus parts. The Tech determined he needed a replacement part which he had to purchase at the supply store. He did a great job installing it in about five minutes. The boss called and stated the bill would be $179.00 total. This for the five minute installation of a $15.00 part!!! Take it or leave it. A total ripoff - a real RIP OFF!
Description of Work: replace a water valve part for toilet flush

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$175

Response from Burl's Plumbing
Hello [Member Name Removed], Thank you for taking the time to complete this review! We are so glad to hear that you thought our plumber did a great job at fixing your plumbing need and did it efficiently, however we are sorry that you feel our pricing was not satisfactory even after the owner cut the price for you. We took your call after hours on the weekend and usually charge more for this and we tried to give you a better deal. However, we understand that any time an unexpected home repair expense occurs it's never a fun task to deal with. We apologize again for not meeting your pricing needs. If you'd like to discuss this further please feel free to contact us at 512-992-8278 Respectfully, Burl's Plumbing

Theresa F.
03/2020
5.0
plumbing, water heater repair
  + 0 more
The experience was better than I expected. I had turned off the water to the heater and was afraid I would have to wait a few days to get it fixed. He came to the house within a little more than an hour, and replaced the line with ease. He was nice. The price was fair. I appreciated that he could answer the questions I had and did not try to sell me a new water heater. -- Overall a very pleasant and stress freee experience.
Description of Work: The cold water input line was leaking on the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAMELA B.
11/2019
5.0
water heater repair
  + -1 more
When appliances break down, it always happens on a Sunday. This is what happened when I discovered our water heater had been leaking into our garage and through an adjoining wall to the front porch of our house. I called Burl's Plumbing, spoke to Burl himself, and he sent Charles out to our house two hours later to evaluate the problem. Early the next morning, Charles returned with Dan (Burl's son) and soon we had our water heater installed and ready to go. Charles and Dan were experts and efficient in their work--and extremely nice to work with, too, not to mention the very fair quote we were given for the work we needed to have done. I highly recommend Burl's Plumbing!
Description of Work: Replace leaking water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Burl's Plumbing
Thank you so much for your feedback [Member Name Removed]! We appreciate your business and are so grateful that you enjoyed your experience with us.

Caro F.
11/2019
5.0
plumbing
  + -1 more
Not only did the installation go fine but they also came back the next day to trouble-shoot a problem we were having with a pump that had nothing to do with replacing the water heater & did not charge us for that time.
Description of Work: Replace how water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve K.
09/2019
5.0
plumbing
  + -1 more
It was great. No issues at all.Very responsive
Description of Work: Sink faucet, and 5 others

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reva N.
09/2019
5.0
plumbing
  + -1 more
Great and the toilet is already running. He did a great job. They were fast and efficient, they come in professional, and they did the job and leave. They are a good people.
Description of Work: They fixed the toilet and replaced some parts in the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurence T.
07/2017
4.0
plumbing
  + -1 more
unknown
Description of Work: bathroom plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    300 N Kings Canyon Dr, Cedar Park, TX 78613

    http://www.burlsplumbing.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    40814
    Trade License Locale
    TX
    Trade License Authority
    Texas State Board of Plumbing Examiners
    Trade License Expiration
    02/28/2022
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Pipe Installation,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Wells and Pumps,
    Water Filtration and Softening,
    Excavating

    FAQ

    Burl's Plumbing is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Burl's Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Burl's Plumbing offers free project estimates.
    No, Burl's Plumbing does not offer eco-friendly accreditations.
    Yes, Burl's Plumbing offers a 10% senior discount.
    Yes, Burl's Plumbing offers emergency services.
    Yes, Burl's Plumbing offers warranties.
    Burl's Plumbing offers the following services: Drain and Sewer Line Cleaning, Camera and Video Inspection, Water Main Repair, Sewer Line Repairs, Slab Leaks, Sump Pumps, Water Fixture Installation and Repair, Re-piping, Tankless Water Heaters, Water Heater Installation and Repair, Gas Line Service, Garbage Disposals, Faucets, Toilets, Sinks, Emergency Repair, Line Replacement, Gas Detection, Leak Detection, Water Declination, Flood Damage, Restoration/Installations

    Contact information

    300 N Kings Canyon Dr, Cedar Park, TX 78613

    http://www.burlsplumbing.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM