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Britton Service Group LLC

Heating and Air Conditioning, Air Duct Cleaning

About us

Britton Service Group is a local family owned business in the Greater Austin and San Antonio areas. We service, install, and provide maintenance for all Residential and Light Commercial Air Conditioning and Heating needs. We were founded in Austin,TX in 2012.We will continue to grow our business honestly, working hard to earn one customer at a time, one referral at a time. It is the honest way. It is the Britton way. We have 11 employees. Billing is due at time of service. Leasing is available. (10% off repairs)

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning and heating repair & installation.

Services we don't offer

Boilers, refrigeration & ice makers.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-119 of 119 reviews

Steve B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Maartje Anne C.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy W.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Britton installed a Mitsubishi split-unit ac/heater. They were extremely thorough,responsive and responsible and we would use them again and recommend them to our family, neighbors and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bought a certificate for air conditioning check up. Prompt service and felt extra service was a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marisa P.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chandrashekar N.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Mel M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tuned my ac units.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$251

chad W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jane S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a checkup and overall tuneup of a large gas heater, lit the pilot light and explained its use. | |They were professional, courteous and responded quickly to our call. We were impressed and would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Jeremy W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Hvac check and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tara O.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Darrell was very forthcoming and reliable.
Rating CategoryRating out of 5
Yes, I recommend this pro

sandy D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

enrique G.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: These guys are honest, reliable, and easy to work with. They were able to assess and make the repair. I have a 10 year old system, and was sure I would get a sales pitch for a new A/C. Nope! The took a look, made the repair, and informed me of all the service that was performed. They even left me some extra fuses in case I needed them. The AC has performed flawlessly throughout the summer months, and I have already recommended them to a neighbor. This is exactly the type of company you want to deal with when you want honest friendly service. This service call was in Leander TX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Suzanne G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: cleared out my clogged condensation line and installed a better overflow handling with a floater. I also hire them to do a twice yearly inspection of the system since I've been in the house just 6 months and it's an older system. The repairman was punctual, polite and explained everything to me. He told me how to properly maintain the condensation line and helped me figure there was a "hidden" 4" filter I didn't know about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mike W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I would definitely use Britton for future appliance repairs. They were punctual, very professional and cleaned up after the repair. The defrost heaters in my refrigerator stopped working. They ordered parts, gave me credit for the initial service call and returned to replace the heaters. After defrosting the freezer and replacing the defective parts, they ensured all water was toweled up, and helped rehang the shelves. Their pricing appeared extremely reasonable for the amount of time they spent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Tracy C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

David P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced 2 heat n air units |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Noreen G.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT !
Description of Work: Inspected A/c unit found defected part ,that would have ruin motor if not replaced ! Thank you for the great savings as the part @ $189.00 was much easier to pay than a new A/C unit !!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew F.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used Britton now for two repairs to my air conditioning units. Both times John has been quick to respond, arrive and repair my units. One of those times was also during a birthday party on the weekend and John came out at 9pm on Saturday night to fix my air conditioning. He saved the party since our house was well over 78 degrees. John is a polite, professional and honest business owner and I would happily recommend his services to anyone.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

201 S. Lakeline Blvd. Unit 901-L, Cedar Park, TX 78613

http://brittonservicegroup.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Britton Service Group LLC is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Britton Service Group LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Britton Service Group LLC does not offer free project estimates.
Yes, Britton Service Group LLC offers eco-friendly accreditations.
Yes, Britton Service Group LLC offers a 10% senior discount.
Yes, Britton Service Group LLC offers emergency services.
No, Britton Service Group LLC does not offer warranties.
Britton Service Group LLC offers the following services: Air conditioning and heating repair & installation.
Boilers, refrigeration & ice makers.

Contact information

201 S. Lakeline Blvd. Unit 901-L, Cedar Park, TX 78613

http://brittonservicegroup.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM