Big Guys Restoration and Flooring

The team was professional and very informative. They walked me through every step of the process. They also provided professional advice on how to prevent the issue from happening again.

Big Guys did a fantastic job in the refinishing of our garage floor. They stripped down the old paint pattern (back-breaking work) and re-coated it. Would highly recommend their services.

Perfectly. This company was everything and more. Professional, courteous and efficient. I highly recommend them.

GREAT JOB! I have been worried to have services over since COVID started, but finally relented as we really needed help with our fabric patio couch set. The gentlemen cleaning them were super polite and hard working, and came wearing masks and following good social protocols. Our couch had 2 years of dust and soot on them, I hadn't realized that the couches were in line of the charcoal BBQ smoke, uggh. Getting in our new location wiht better lighting, we were like, OMG, they are a shade darker even. Yet even with that mess, they turned out really well. Oh, not to forget the puppy pee, lol. No more smell! The pups stopped sniffing around there after the cleaning. Yep, great job guys. They also ran through the tile in my house doing a heavy spray wash to help get them really clean. (puppies again) and that too helped the puppies stop their accidents because they really got our grout cleaned up so well.

I had a leak in my house that had caused what I thought to be minor damage but thanks to Charlton and James, they were able to get the damage cleaned up as well as found some additional damage I was unaware of. They were both extremely professional and took the time to not only show me what they were seeing but talk through with me how they were going to remedy the situation. I had a great experience working with them and really appreciate the same day service (on a Sunday) with professional and knowledgeable technicians. Additionally, I really appreciate their entire team adhering to the Coved safety guidelines. I feel confident in the work they did today and recommend this company.

Do yourselves a favor and use these guys. I saw what I thought to be a water leak, and sure enough it was. They came out that very day, helped remediate the water damage, while holding my hand thru the entire insurance claim process. (Did not even know I could file a homeowner claim) I was surprised when Charlton and Sara not only offered but made themselves available to meet the claims adjuster at my property to answer and provide any information required. (was a 3-hour process) Not once did they make me feel like there was another place they needed to be. Their entire team was completely empathetic to my situation. The time they spent in sharing their knowledge (IN layman's terms) so I could identify/prevent future leaks is greatly appreciated. I highly recommend their entire team. It is the extra mile they took that made this nightmare a complete success. My home is back to normal and I am at ease knowing I received the best.

Great! They let me go into the showroom and look at a wide selection of options. They waited patiently for me to pick one out, as I went back and forth a bit. The guys came and installed it seamlessly. To thumbs up!

I’ve used Big Guys several times and they continue provide quality service. I highly recommend the carpet cleaning and rug cleaning. I haven’t used the restoration luckily but would trust them with any of theirs services. This most recent time they transformed my carpeted staircase! Thanks Big Guys!