Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

AC Express

Heating and Air Conditioning

About us

AC Express is a premier residential heating and air conditioning repair company serving Austin, Texas and the surrounding areas for nearly 20 years! We offer FREE service calls, same day service, and experienced, friendly technicians. When you call us, one of our ac service professionals will be there to help you in a timely manner. We know how important it is to have reliable air conditioning and heating service, so we make sure that's exactly what you receive at an affordable rate.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

We provide air conditioning repair and services as well, and we feature products from the top brands in the industry, including Lennox, Rheem, Goodman, Carrier, and more. That way you know that when you call us, you're receiving quality in Austin HVAC service and products. We also carry some great deals on units, such as the Complete 16 Seer AC System.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
13%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.5
responsiveness
4.8
punctuality
4.5
Showing 1-8 of 8 reviews

Atida G.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John G.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
They come out regularly every six months. The price is reasonable.
Description of Work: They checked out/serviced the compressor and blower. Just routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roberta S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
AWESOME! System went down during one of hottest Texas days. Company in RR used for 16 yrs could not send anyone and would never have installed same day.. AC Express had someone out by 10 am who stated system needed replacement, no surprise as it was 16 yrs old. By 1 pm, Jesus and Noe were here removing old system from 120+ degree attic. They worked till 5 pm in horrific heat, cleaned up and were simply great as was the price. Best service, price and service quality ever! Will never use any other company and highly recommend them for any HVAC ISSUE, Ask for Jesus and Noe!
Description of Work: No AC, hottest day of year andHVAC system had to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike W.
08/2016
3.0
heating & air conditioning/hvac
  + -1 more
I was told on 8/8/16 not to expect to hear from anyone until 11am-1pm on 8/9/16. I was getting ready to go to work on the 9th at least put in a couple of hours; when I get a phone call about 9am stating that they're on the way to my house to work on the A/C unit. So I rush back out to my house, because I was at my hotel 20 miles away. I arrive at my house to strange faces and no ID, Not the person I dealt with the day before. I let them in the back yard they do some work. They knock on the front door maybe an hour later saying that they'd be back in a couple of hours they need to go get the part. So I said okay. I get a phone call around 1:00pm stating that the part was sent to the wrong location, and it would take longer because they had to go get it from the other location. So it's after 2:00pm and I decide to call and speak with a manager because with all the time that has past I could've gone to work. I'm on the phone with the person who claims to the manager, and I tell him whats going on and ask for a discount on my bill; due to the fact I could've gone to work and put in at least a half day. He told me " No because it's warranty work, and they don't make money off of warranty work, and that nobody even likes doing warranty work, and they just do it as a favor to the manufacturers." This place obviously doesn't like keeping costumers. Yes I'm a little upset about the money, and missing work but I'm more upset at the "managers" complete lack of professionalism. The technicians were very nice.
Description of Work: A/C compressor needed changed

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$1,300

Jonathan K.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
It worked out very good.
Description of Work: Replaced warranty items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DON S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Installation Techs Huber and Michael did an excellent job of installing the new unit. Huber was very knowledgeable and provided great service. They were on time and worked very efficiently to do the work. I have dealt with this company before and they have been very responsive.
Description of Work: Install new compressor/condenser for central ac system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Alison F.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
My AC stopped working last week and AC express came by to do a free service call, which by the way not a lot a people do, they diagnosed that I needed to replace my condenser. The guy that came out there was very knowledgeable and professional. I called some other companies to get other estimates but they were the cheapest. I will definitely be using this company for all my AC needs.
Description of Work: My AC went out after 15 years and they replaced my condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Chad A.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
I joined Angie's List in order to find a reliable company to come take a look at my A/C, but decided to go with a friend's recommendation to make things easier. They said they had been using this company for years and I can see why. They didn't even charge me to come out and give a diagnosis. My A/C unit had suddenly started making unusual sounds and was no longer putting out cold air. I called AC Express and a guy came out within about 2 hours. He even called to give me a heads up about 20 mins before he got here. Sadly, the compressor was shot and needed to be replaced but they were able to pick up a replacement and install it the same day. I'm also glad I checked out their website before I called and took advantage of the deal they were offering. I got to get a free preventative maintenance check to make sure all other parts of my air conditioner were in good shape for the summer. I really felt like these guys were honest and tried to do their best for me. I'm so glad I took my friend's advice on this one and will definitely be making AC Express our go-to A/C repair company.
Description of Work: Free diagnosis, replaced compressor same day, free preventative maintenance check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$930

    Contact information

    2006 Simbrah Dr., Cedar Park, TX 78613

    www.austinacexpress.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    AC Express is currently rated 4.8 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    AC Express accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, AC Express does not offer free project estimates.
    No, AC Express does not offer eco-friendly accreditations.
    No, AC Express does not offer a senior discount.
    Yes, AC Express offers emergency services.
    No, AC Express does not offer warranties.
    AC Express offers the following services: We provide air conditioning repair and services as well, and we feature products from the top brands in the industry, including Lennox, Rheem, Goodman, Carrier, and more. That way you know that when you call us, you're receiving quality in Austin HVAC service and products. We also carry some great deals on units, such as the Complete 16 Seer AC System.

    Contact information

    2006 Simbrah Dr., Cedar Park, TX 78613

    www.austinacexpress.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM