Stanley Restoration

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They won't do anything that is not standard. Their follow up is not good. They cut out all of the carpet and that is not what I asked them to do. I am chemically sensitive and the products that they used were a major issue in my house. They did not do good work and there is still an odor in the house. The job is still not complete and they never called back to give an estimate on the stainless sheet so we could turn the heater on.

Day one, our insurance company recommended Stanley Restoration. Our insurance company assured us Stanley Restoration is a Preferred Provider. And we can expect high quality service for reasonable prices. Our insurance company was correct! We are at the end of putting the finished touches on our work in a $400K home. We are thankful for the patience and professionalism of Stanley Restoration. We highly recommend Stanley Restoration for all your water and other damage needs for complete restoration of your home.:)

See Description of Service for detail.

We needed someone to do the cleanup and drywall and everything and they did that. They also did the carpet installation as well and did a good job. They have a good warranty as well. It is a 20 year warranty on the roof. Everything was good and the only thing was the price. But I would recommend them.

My chimney blew off one morning at 3 in the morning. I didn't know who to call so I waited until 8 when my I could actually get a live person because I had no idea who to call. I was referred to Stanley Restoration and if you ever have anything like this happen, these are the people to call. Mia at Stanley Restoration was unbelievably helpful and immediately scheduled someone to come out and tarp the hole in my roof. The chimney blew off and landed on my fence and on top of my spa. They came out and put a tarp on the hole and set up industrial fans upstairs and downstairs to start drying out the drywall. It took a week just to dry out because a lot of water had gotten in. Then it came time to schedule the work. Jason Bell was extremely professional and punctual when coming out to access the damage for the insurance report. He was very patient and understanding especially when it came to me making some changes. His report was very detailed which helped make the insurance process go a lot smoother. I was then assigned a project manager Wendy Lewis. She was very professional, punctual and knowledgeable about managing this mess. Her and Jason made it a whole lot easier to go through this. I don't care who you use, you are going to run into glitches. That's life. Wendy and Jason were on it immediately if things weren't going to plan. I cannot thank them enough for helping me get through this. I had a lot of work done due to the damage which included replacing the roof, replacing the chimney, redoing the ceilings upstairs and downstairs, replacing the floors upstairs and downstairs. Howard was in charge of doing the roofing and I was impressed with his knowledge and professionalism when completing the roof portion. They completed the roof in such a timely manner and the quality was awesome. The roof was put up during the cold months and he explained to me that the roof would look a little funky since it wasn't hot outside for it to lay down. Once it warmed up, then the shingles would settle. I highly recommend Stanley Restoration for any project but especially if you have to go through anything like this. They even had someone help me deal with the mortgage company. Janet worked with the mortgage company which made the back end of this process go a little quicker. I really cannot thank Wendy, Jason, Howard and Janet enough for all their help. This truly was a nightmare for me when the chimney fell off and caused all this damage. I have been getting the word out to everyone about Stanley Restoration in case something like this happens to them.

They did a read good job and gave me a great price.

CALLED STANLEY RESTORATION BECAUSE OF WATER DAMAGE. CAME OUT GAVE ESTIMATE AND STARTED IMMEDIATELY AFTER GIVEN CONSCENT. TOOK OUT WATER DAMAGED CABINETS AND REBUILT AND REFINISHED THEM. REPLACE WATER DAMAGED FLOOR. CLEANED STAINED CARPET. PAINTED AFFECTED WALLS. ALWAYS ON TIME AND ALWAYS PROFESSIONAL.

Last spring we had water damage in our bathroom. It took them six weeks to finish the work. If I never used to keep a tab on them, there would be things that they would not be doing right. There were times when they would say they would fix certain things and just would not. We are not 100% satisfied with their work. They did a lot of things that we did not like. The final result is not terrible, but it certainly is not the quality of the bathroom that they tore down. They took down the wood because there was some damage to the wood under the shower. One person did most of the work. One of the workers even brought his wife in to see our bathroom without our permission. We were just sick of it. Unless we stood there and watched them we could not trust them to do all the work. They were really nice and really accommodating, but they just did not do all the work. They only worked around 4 to 5 hours a day. They drove all the way from Desoto to Denton. On the surface their professionalism was pretty good, but we would absolutely not use them again. It was just a bad experience for us. I would also not recommend them to anybody.

They did a wonderful job! They did the most detailed and cleanest work I've ever seen. They were professional and hard working. They deodorized and cleaned every bit of the RV, including the ceiling and air ducts. They did absolutely everything that they said they would. They worked hard all day. If I could give them an A+, I would.

Stanley Carpet Care does outstanding work. They are very professional and come in uniforms and are very courteous and neat. These people are bonded and I know they do air duct cleaning as well as carpet cleaning. They are extremely conscious of protecting your property. Their prices are good and they come on time.

I've used them several times for routine carpet cleaning. They send out reminders and they're very punctual and they do a great job.

PROMPT TO ARRIVE AND QUICK TO ASSESS SITUATION AND SET UP FANS FOR DRYING.