Proactive Pest Services is a locally owned, family operated pest control company offering residential pest & termite service to the Greater Southwest Dallas area. Located in Cedar Hill, Proactive Pest Services also offers professional products for the do-it-yourself home owner.
Description of Work: Termite extermination. Completely satisfied with all aspects of the service. Have used previously for another pest problem, and would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROMAINE B.
01/2015
5.0
pest control
+ -1 more
They came out to check our house for bed bugs and any other kind. They didn’t find any and did not charge us for it. They were very good.
Description of Work: They came to check for bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alice C.
02/2014
5.0
pest control
+ -1 more
We have used them in 2 different houses over 10 years. They are responsive and communicate well. I trust Craig and his son completely to go about my house as they please to get the job done. They will come back out anytime I ask them to if I have any issues - at no charge. They also did documentation for my house when I wanted to list it for sale; showing service I had completed. They use safe products. If only all of my service providers were as good as them!!!
Description of Work: 10 years of great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harold R.
02/2014
5.0
pest control
+ -1 more
They were very conscientious about seeing that they did a thorough job. Craig came back several times to ensure that I was satisfied.
Description of Work: Proactive Pest Services provided pest control services to eliminate critters in the attic.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$730.69
Claressa T.
06/2013
5.0
pest control
+ -1 more
We used them for about 10 years. So we like them and we are satisfied with their work. Anytime we call them, the come out, regardless if they just made a visit or not.
Description of Work: Proactive Pest Service & Supplies come out every 3 months to do inside and outside spraying for pest. If we have particular concern, they come out and take care of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LISA P.
08/2010
5.0
pest control
+ -1 more
The overall experience was great. I really appreciated the time they took to explAIN the termite service to me. I also loved that I felt comfortable enough with them to leave the keys to my house. I have had no on-going problems and I am very happy with the work done. I notice my neighbors continue to try and kill their ants without luck. It pays to have a professional do the work! I also have a yearly contract with ProActive to do my residence and Craig is always very polite and professional. Annette calls a day or so before the service is done and I don't have to worry about it.
Description of Work: I had a rent house serviced due to a problem with ants and spiders. I then had ProActive do a complete termite job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
David C.
07/2010
5.0
pest control
+ -1 more
We were very pleased with his service. It did take a week to get to our house after making our request, however, there was an out-of-state death in his family that he had to attend. Normally he tries to schedule your home service in less than 5 business days after you make a request. When we contacted them, he apologized quite sincerely for not being able to get to us quickly due to the family death and the necessary travel. The owner (and his wife whom we talked with over the phone) were very professional and curteous. When he arrived, we explained to him the problems we were having and the pests that we were concerned may be a problem. He said he would thoroughly inspect the appropriate areas in our home and the outside. He treated not only for what we requested but also for insects that he saw evidence. The technician discussed with us up front the price and that this was a one time service. He does offer maintenance contracts for pest control and explained these options to us but in no way tried to "sell" such a contract to us. After completing his service and seeing our home and situation, he said, unless we had new specific problems, it may be good if we would call him twice a year for follow-up pest control and he would perform a similar treatment. We did not elect any contract. We do not have a termite problem or a threat of one. Our home is about 6 years old. About four years ago, we had Terminex treat our home under a one year contract. Though their service was not bad I would not recommend them. There were different technicians that came to our home during the contract period - some appeared competent and some were not. The competence, knowledge of the service, cheerfulness and and comfort we felt with them in our home was very pleasing with Proactive Pest Services out of Cedar Hill. It has only been two weeks since their service so we cannot say how long lasting their pest service might be. However, at this point, we definitely recommend them. The owner technician did say they were planning to open a store front in Cedar Hill in the near future. At this location, they would sell different pest control products, offer advice for the do-it-yourselfer, and be a obvious spot for homeowners and businesses seeking various pest control services.
Description of Work: The technician (business owner) treated both inside and outside of our home for a variety of insects. Our main concern was spiders plus we were seeing some house crickets. Inside he inspected and treated all primary entry points for bugs including doors, windows, under sinks, plus went into the attic and treated. He also treated the outside including the yard. He particulary noted and treated for fire ants and wasps. He told us of all pests that he found evidence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JANE AND JIM M.
01/2010
5.0
pest control
+ -1 more
We have a yearly contract. It is part of a termite contract. He comes in quarterly. He is a bee expert. He does our army ants as well as our termites and all inside and outside pests. We have 2 cats. He is very well aware of that. All the chemicals he uses inside the house are pet safe. His wife is his administrator and she always calls and says that he is coming out for the outside work. She asks us to call back if we want the inside so that she can arrange for that.
Description of Work: Proactive Pest Services is a pest control service we have been using for years. He was here a couple of weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
LISA P.
10/2007
5.0
pest control
+ -1 more
The small bug problems that I had were taken care of right away. The owner is very nice, polite and responsive. I felt very comfortable having him in my home.
Description of Work: ProActive Pest provided pest control services for the inside and outside of my home. I purchased a year contract to have the outside done every two months and the inside twice a year.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Proactive Pest Services is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Proactive Pest Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Proactive Pest Services offers free project estimates.
Yes, Proactive Pest Services offers eco-friendly accreditations.
No, Proactive Pest Services does not offer a senior discount.
No, Proactive Pest Services does not offer emergency services.
No, Proactive Pest Services does not offer warranties.
Proactive Pest Services offers the following services: Animal removal, pest control & exterminating.