Ellis Air Conditioning & Heating provides residential and light commercial services. Their technicians are Factory trained specialists with an average of 15 years in the industry. “This is important” says Mark Ellis, “because over 85% of the technicians operating today have no professional certification. We believe in solving indoor air problems as correctly and accurately as possible”. Ellis Air now has 15 service trucks that are scheduled by a professional radio dispatch system that can respond to most any situation for same day service. “Our trucks are fully stocked with repair parts so that we can promptly service over 40 makes and models of equipment. This means a quick response for on-site repairs and installations during busy call times”. Extra trips to locate parts can run up costs and waste valuable time in getting the job done. See website for additional service areas. Additional email - perry@ellisac.com.
Business highlights
49 years of trusted experience
Emergency Services Offered
Services we offer
Residential & commercial air conditioning, heating repair, maintenance and installation, air duct and dryer vent cleaning, chimneys & attic insulation.
It was a professional inspection following what customer needed.
Description of Work: Details inspection 2 units Heating & Air-conditioning and price to repair/replace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Liz G.
08/2020
5.0
heating & air conditioning/hvac
+ -1 more
The company called right away, and sent a repair man the same day. A couple of days later, the fan on the a/c unit stopped again. The a/c guy came as soon as possible, and found the problem. I has been over two weeks, and the unit is working great.
Description of Work: The outside air conditioning unit fan was not working.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kunard F.
07/2020
5.0
heating & air conditioning/hvac
+ -1 more
The tech work quickly and gave my wife and I a complete run down on everything that needed to be done prior to completing the work. Would absolutely recommend.
Description of Work: Some AC repair work
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Gregory R.
04/2020
5.0
heating & air conditioning/hvac
+ -1 more
It went absolutely wonderful. They were right on time, informative, worked straight through and were timely in the repair. They were very affordable and the price quoted was the exact price billed.
Description of Work: The whole A/C and Heating Unit replaced.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Ellis Air Conditioning and Heating
Hi [Member Name Removed], thank you taking the time to write this review. We are lucky to have such great customers like yourself. We are glad you are happy. Please let us know if you need any assistance going forward. Thanks again.
Tony W.
08/2019
4.0
heating & air conditioning/hvac
+ -1 more
Never hade contact. Attempted msg was left without a response
Description of Work: air conditioner output line was clogged
Rating Category
Rating out of 5
Yes, I recommend this pro
Sudhindra P.
09/2018
4.0
heating & air conditioning/hvac
+ -1 more
The tech came saw and fixed the issue with the capacitor. He tried to upsell the Freon re-charge but when we saw the Angie's list rate he was not happy and added small amount of Freon. These are typical tricks of the trade and overall he did fix the problem for us and for that I would hire them again.
Description of Work: AC not starting
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Response from Ellis Air Conditioning and Heating
Hi [Member Name Removed], Thank you for taking the time to leave a review, however the last time our company sent a technician to your house was on 6/1/2016. We believe you have left this review on the wrong company. Please call us at 972-291-9316 if you have any questions or would like to discuss. Thank you for your time.
David Y.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Ellis technicians were very knowledgeable and courteous. Identified a broken control cable that connected the outdoor A/C unit to the indoor unit. A fairly significant repair, had to run new outdoor conduit and cable. Did a professional installation. A/C unit runs well after the repair. Very pleased with the work. I was also pleased with Ellis A/C’s responsiveness, they worked with me to coordinate a specific date/time I would be avaliable for the repairs.
Description of Work: Repair/replace control cable to the outdoor A/C unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Maureen M.
05/2018
5.0
heating & air conditioning/hvac
+ -1 more
Our 31 year old AC/Heating system suffered a catastrophic failure in mid-May requiring complete replacement. Jerry came out at the scheduled time and reviewed our system and discussed out needs. He suggested several options and provided a detailed bid the next morning. It was not the lowest bid we received, but not the highest either. However, it was detailed and complete. We accepted the bid and scheduled the installation for the Tuesday after Memorial Day. The crew was to arrive around 9am which surprised me since they would be working in the hot attic. I thought they would want to start earlier. Well, on Tuesday, the crew showed up at 8am ready to go! They were courteous and respectful and efficient. By 1:30 pm chilled air was being pumped into our 1890 house and all of the remnants of the old unit were removed. Truthfully, we were anticipating that the installation would take longer, but were very pleased that they finished early in the afternoon. Overall, we were very satisfied with the work and professionalism of the crew. We now hope this unit will provide us with the years of dependable service that our old one did.
Description of Work: Replaced AC/Heating system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott B.
04/2018
5.0
heating & air conditioning/hvac
+ -1 more
They were able to fit us in right away and great service.
Description of Work: Replaced capacitor that had failed, preventing the fan to work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherri M.
11/2017
5.0
heating & air conditioning/hvac
+ -1 more
The technician was pleasant, polite & professional. He did the job efficiently, thoroughly & quickly.
Description of Work: Seasonal furnace checkup & changed filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julian D.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
There was a hiccup in the way of financing but the service was good.
Description of Work: They were replacing the HVAC unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dawn C.
08/2017
4.0
heating & air conditioning/hvac
+ -1 more
It went well. I have called them back for minor issues but they have responded and been punctual.
Description of Work: My old airconditioning and heating system needed replacement.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherry K.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
They were excellent. The cost was a lot because we are building a new house and they were there for days.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donny A.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
The rep diagnosed the issue, it was minor. I wasn't nickeled and dimed into doing more than was necessary. What needed to be fixed was fixed-no more, no less.
Description of Work: AC Unit Repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Dirk M.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
I would use them again in the future.
Description of Work: They replaced my main A/C and heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Dirk M.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
I was selling my house so they came out to do the service check on it. I have always used them and been very pleased. I would use them again in the future.
Description of Work: Service check and to add Freon. They did the inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Linda G.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
They are wonderful. I would never use anyone else. Prices are reasonable. I have been with this company for nine years. They always do great work.
Description of Work: I have a maintenance contract with them and they come out twice a year. They installed a air conditioner that I bought with them as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ellis Air Conditioning and Heating
Thank you [Member Name Removed]for the kind words. We are lucky to have great customers like yourself. Please let us know if there is anything else we can do for you. :-)
Stephen H.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
on time and professional I would use them again
Description of Work: installed new AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris Z.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
fine I was not actually there but communicated with worker by phone. He notified me on condition of various components and need for replacement of various components. He also quoted the same
Description of Work: check HVAC and clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff F.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
The best, and I've dealt with a lot of A/C companies the past five years with the age of my old unit. All the way from John giving me info on getting the best bang for my dollar and multiple options for my needs, to Larry and his crew installing the entire new unit in half a days time. The Ellis A/C team is timely, professional, and greatful for your business. If you want a stress free transaction at an excellent price, these are your guys!!!
Description of Work: Needed to replace my 20 year old A/C and furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,490
Response from Ellis Air Conditioning and Heating
Thank you very much for the kinds words [Member Name Removed]. We are glad that you are happy with your experience with us. Please let us know if there is anything else we can do for you.
Shirley S.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
They are excellent, have good service, great time, and are good quality. I worked with Jerry and he was thorough, honest and they are an all around great company.
Description of Work: installation of a 5 ton ac
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Sarah W.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great Response time excellent Good advice on what we needed Quick, neat installation
Description of Work: Needed New AC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah W.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Excellent Knowledgeable about tree removal and tree trimming, excellent advice Prompt, courteous service Done well, neat and clean
Description of Work: Tree removal Stump grinding Shrub removal Tree trimming Removal of tree trimmings
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Laura B.
09/2016
4.0
heating & air conditioning/hvac
+ -1 more
fine for what was done. nice service guy.
Description of Work: ac check up
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$70
Kristine D.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great. Very courteous employees and they both were dog friendly.
Description of Work: A/C not cooling. Needed 1lb of freon just like it does every year. The technician explained all of the issues I had that no other a/c company ever did. We opted to replace outside unit and the condenser and some other minor issues.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Insulation
FAQ
Ellis Air Conditioning and Heating is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
Ellis Air Conditioning and Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ellis Air Conditioning and Heating offers free project estimates.
Yes, Ellis Air Conditioning and Heating offers eco-friendly accreditations.
No, Ellis Air Conditioning and Heating does not offer a senior discount.
Yes, Ellis Air Conditioning and Heating offers emergency services.
Yes, Ellis Air Conditioning and Heating offers warranties.
Ellis Air Conditioning and Heating offers the following services: Residential & commercial air conditioning, heating repair, maintenance and installation, air duct and dryer vent cleaning, chimneys & attic insulation.