Garner Plumbing

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Never received a response from my call.

After many phone calls and missed appointments he finally arrived and fixed the issue, charging us much more than quoted. This was not Mr. Garner, whom we LOVE. Not sure if this guy was covering for him or if the new guy bought the business. Either way don't use this service unless Mr. Garner is the one you are dealing with.

Robert gave me a reasonable bid for a shower surround at our rent house and he and his son arrived on the 13th of July, Friday, to begin the project by prepping the walls. He was there for approximately two hours. At his request, I paid him $100 for the day's labor. He stated he would shop for the shower surround and would come back the following week, Monday, Tuesday or Wednesday morning at the latest. He sent me a picture the following Monday via text message of a shower surround he thought would work for my situation. When I had not heard from him again by Thursday morning I called him. We made arrangements to meet the next morning to pick our a shower together. We met, I bought the shower and other items needed to complete the job and let him in the rent house to finish the job. About an hour later he called to let me know that his son, who was helping him with the project, had a medical emergency and was going to the hospital. The following day, the 21st. I texted Robert to ask if he could come by and cap the pipes in the house as the roofer and painter needed access to water. Robert came by and took care of that for me. The water had been turned off in the house since the 13th. when he began the project. When I had not heard from Robert by the 24th, I texted him and asked when he would be able to finish. He did not return my text. I'm posting this review on August 6th, and Robert has not called me, texted me, or attempted to contact me in any way. I am very disappointed that he never finished the project nor attempted to communicate with me.

It has been over a year since we have needed a plumber. We used Garner Plumbing several times over the last few years. We were VERY pleased with their service and pricing. We will definitely call them if we have need of a plumber. We found them through Angie's List initially.

They were excellent. I would use them again in the future.

I only had the phone call, but he was verry helpful. He did give me a basic idea on how much it should cost for a gas line pressure test and he also recommended another plumber.

I called them for a bid but the owner had just broken a hand or something so I did not call him back right away; then when I called back I got a recording saying the number is not in service. I thought the owner was congenial and nice when he first came out and I would still love to use him if I could get hold of him.

They explained that even though they were able to reattach both the faucet and face plate, that it would probably come loose again if a lot of weight was put on the faucet. He explained what the problem was and what needed to be done to fix it. It was an easy fix and something still needed to be done to fix it so he did not charge me a full service call. They were on time and very professional about their work and service.

Extremely courteous, friendly, and professional services by nice, capable father/son team. Could not be more pleased. Will not hesitate to use them again nor to recommend them to others.

Saw this company's add that said they do free estimates. When I called the gentleman that answered the phone was very unprofessional. He was breathing heavily as if he was distracted and he was very rude in his responses. I asked if he could do an inspection and estimate on a water heater that was having some electrical issues. He stated that he did not do estimates on anything he was not going to be installing, and acted as if I bothering him. I just don't understand why he would advertise that he does free estimates if he really doesn't. Overall, I was very disappointed with his professionalism and customer service as well as the misrepresentation of the services they provide. Don't waste your time with these guys. If they lack the courtesy to make a good first impression they may also take their customers for granted.

I came home from work one night and found that my water had been turned of by the city. When I called the number left on the note they said that they had noticed a sharp spike in my water use and sent a inspector out who said I had signficant water flow and probably had a leak in my foundation. I called Garner Plumbing and they were willing to come out right then (about 845 pm) and take a look, but said since my water was turned off it would be less expensive for them to come look at it during the day. He came out first thing the next day and quickly determined that I did not have a significant leak and agreed that it could be my toilets and fixed them. He then gave me a quick class on toilet maintenance and asked how I heard about him. I mentioned Angies list and he gave me a discount. Great guy and a great plumber he will defenitly get all of my plumbing business.

We received a huge water bill and did not have a clue, no visible water was seen leaking or could be heard. He came out the same day we called and "gasp", he gave us a courtesy call that he was going to be later than he said he would "before" the time he said he would be there. He "felt" a vibration in the toilet valve that I could not, he checked through everything in the house, but sure enough it was the toilet. He had it replaced the next day, in and out, fast, clean, professional, and cost effective. I almost regret recommending him because I don't want him to get so busy we have to wait a day or two the next time we need him, but he deserves it and we will wait for him if we have to dog paddle. Remember that "mythological" local plumber that could always be counted on from the 1940's and 50's? This is him!

I gave Garner plumbing a call, and was extremely surprised to hear the man on the other end of the phone ask if 45 minutes was good. I was expecting to have to wait several days, or at the very least a couple hours. Sure enough he was standing on my front porch in about 40 minutes. He was very friendly, and very informative, letting me know what he was doing every step of the way. He also informed me that his work has a guarantee, and if anything should go wrong to let him know, and it will be taken care of. I would totally recommend them to anyone, and have no plans of using any other plumbers. Oh...did I mention that the price was excellent!

He successfully unclogged the drain. The faucet was a manufacture issue which he gladly showed me. He was respectfully and efficient. In and out in about thirty minutes. When he knew he was going to be later than the appointed time he called to inform me he was on his way. I would definitely use him again.