Heating and Air Conditioning, Metal Fabrication & Restoration, Welding
About us
Additional contact names - Marsha Martin, Dawn Mangold. See website for additional contact names. Additional emails - marsha@zinsmeyermw.com, dawn@zinsmeyermw.com. See website for additional emails.
Business highlights
65 years of trusted experience
Services we offer
Structural welding, fabrication & erection, stainless & aluminum, custom metal fabrication, general welding, repairs and quotes & HVAC installation.
When I called to ask about my bill we ended up in a heated argument, resulting in them threatening to send me to collections over 50.00... They advertise service calls for 75.00, but they do not tell you that this price is only good for them to be at your place for 30 minutes. They also said they’d be there by 8:30 am, and I was the first stop of the morning. Their tech was 2 hours late, and they never seemed to know where he was. I had to continue to call and ask when he would show up, they never returned my calls. Their excuse for his tardiness was he didn’t have cell phone service to return their call, which isn’t likely these days. Their tech being late resulted in me telling them to cancel the appointment because I didn’t have anyone to be onsite for the inspection. They sent the tech over anyway, where he was able to let himself in, and he took TWO HOURS to perform a simple inspection. Can I confirm that he was there and it took this long? No, because their employee couldn’t show up on time for my representative to be there. However, they suddenly mentioned that the truck has GPS and it was there for 2 hours, hence the extra charge. The description of the work he performed was minimal, but they swore they only give “great service” and that’s why it takes so long. I realized I was getting nowhere by arguing with them, and sent them a check for their TERRIBLE service. Worst part about all of this, my heater doesn’t work. If their tech performed his inspection correctly, he should’ve found that since it’s part of making sure the system operates properly. My new contractor drove out of San Antonio on a Sunday to inspect my system for 75.00. I have a restriction in my system, and a couple of other minor things wrong with it. The restriction keeping the heater from working was found in 10 minutes, but Zinsmeyer’s tech never noticed it in the 2 hours he was here?! Sure is funny how that works. Never again.
Description of Work: Do not contact this business if you need any AC/HVAC work done. I made an appointment to have an AC inspection done at the home I was looking to purchase because it has an older system, and I was told the heater wasn’t working during my home inspection. I set the appointment, told the realtor the time, and had my father scheduled to be there to witness the inspection. Here we are a month later and I get a bill for a price higher than I was told, and that’s only half of the fiasco I dealt with!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$125
Arthur L.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
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Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jeff E.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
They checked if the A/C unit was covered under warranty and it was! That saved us ~$800. Mr Ybarra was punctual, professional and efficient. I have found my A/C guys I will use from now on.
Description of Work: Made repairs to our A/C system--fan motor replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Melinda B.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
I have already explained my experience in its entirity in the previous paragraph. I would rather not have to repeat it in this box.
Description of Work: Our air conditioner was not cooling so I searched Angie's list for a company near my location. When I called, the receptionist was very charming, and I was informed that their technician could be at my home in about 2-3 hours and that the basic service charge would be $75.00. I agreed and in less than 2 hours I received a telephone call from the technician Richard that he was on the way. The technician was very professional and proceeded to work diagnosing the problem. Shortly he returned and said there was zero freon in the unit and he would need to do a nitrogen test to locate the leak and that the charge for the test would be $85.00. He did the test and found the leak on a pipe near the heat pump outside the house and explained what he would need to do and the charge for the repair would be $500.00. I thanked him and paid him for what he had done and told him I would need to contact my husband who was out of town with the information and get back to him. My husband referred me to someone who brought an independent technician to the house. This man found 2 leaks, did the repair, and replenished the freon for a total bill of $220.00. I probably will not call Zinsmeyer Mechanical again, but only because they were much too expensive. Their professionalism shown through their technician Richard was outstanding.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$160
NECIA W.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
We were very satisfied with Zinsmeyer's service package. We paid $150 a visit for service. The workers were always prompt. The office manager, Marsha, is a lovely person, very friendly and helpful. We never had a major problem with our unit, other than the blower motor replacement, and it was time for the unit to need that replacement. Since I moved to an apartment, I won't be able to use the company. However, I would recommend Zinsmeyer to anyone looking for a heating/air-conditioning service company. They do residential service in San Antonio, not just the Castroville area.
Description of Work: We worked with Zinsmeyer for several years. They provided fall and spring service on our air condition unit. We also had them replace the blower motor on our air conditioner.
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Service Categories
Heating and Air Conditioning,
Metal Fabrication & Restoration,
Welding
FAQ
Zinsmeyer Mechanical & Welding Ltd is currently rated 4.2 overall out of 5.
Zinsmeyer Mechanical & Welding Ltd accepts the following forms of payment: Check
No, Zinsmeyer Mechanical & Welding Ltd does not offer free project estimates.
No, Zinsmeyer Mechanical & Welding Ltd does not offer eco-friendly accreditations.
No, Zinsmeyer Mechanical & Welding Ltd does not offer a senior discount.
No, Zinsmeyer Mechanical & Welding Ltd does not offer emergency services.
No, Zinsmeyer Mechanical & Welding Ltd does not offer warranties.
Zinsmeyer Mechanical & Welding Ltd offers the following services: Structural welding, fabrication & erection, stainless & aluminum, custom metal fabrication, general welding, repairs and quotes & HVAC installation.