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Watermark Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

We want happy, life-long customers, so we provide, honest, quality service to nice people and treat everyone respectfully. We stand behind our word & our work so you'll trust us & call us again. We offer all residential & commercial plumbing repair. We are certified in Tankless Water Heater & Hybrid Water Heater installation and repair. We also offer discounts to single moms & widows. Our plumbers are licensed, highly trained professionals that you will feel comfortable having in your home,

Business highlights

20 years of trusted experience

Services we offer

FREE Water Heater Estimate. We specialize in Tank-Style, Tankless & Hybrid water heater technology. Upfront price. Licensed Master & Journeyman Plumbers ONLY. Residential & commercial repair & remodel, plumbingLI, gas lines, leak location & repair, new fixture installation, toilets, sinks, tubs, showers, gas grills, fireplaces, outdoor cooking sites, sewer repair, new home plumbing inspections, gas tests, slab leak repair, sewer line repair

Services we don't offer

We never offer dishonest or crooked service. No cheap parts or low-quality installations. Unlicensed services not performed.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7369 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 326-350 of 369 reviews

Gary R.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed 2 sinks, installed a new faucet unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kevin D.
10/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Checked toilet noise

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

John M.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They did a good job. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael D.
09/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Waste and overflow piping was broken behind a bathtub. Replaced piping and added chrome drain, trim. Everything went well and was done the same day as the initial call. Maybe I'm just not used to plumbing costs, but the price seemed pretty high (but as our primary shower it needed to be done immediately).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Larry J.
06/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Emergency service was responded to almost immediately. Watermark sent a master plumber and a second tech. They provided the services requested, took pro-active measures, left my place cleaner than when they found it. They were very upfront with their costs which was commensurate with the master plumbing services requested. They warranties their work and left making me feel I got great service. | |The quote was more than I expected. I needed to realize I was getting the work done by master certified plumbers and not a handyman. When I though about that I got the quality of workmanship that I needed at good value.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jason A.
06/2015
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Great guys, very professional. I needed a pretty simple fix and the pricing they proposed was 2x what another company said they could do the following day. I decided I would wait.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$795

David W. J.
05/2015
5.0
plumbing
  + -1 more
Very professional.
Description of Work: Assessed our situation with a leaking commode. Made some recommendations. We chose not to address the issue at this time, but plan to call him in the future to perform the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

John A.
04/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George J.
03/2015
5.0
plumbing
  + -1 more
Perfect!
Description of Work: They replaced a water faucet on one of my sinks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ricky T.
02/2015
5.0
plumbing, water heater repair
  + 0 more
Great
Description of Work: Replaced two water heaters

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Barbara J.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
It went well as expected..
Description of Work: Repaired Pipes clogged up with roots from a Shrub in water lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kristina M.
11/2014
5.0
plumbing
  + -1 more
See above comments.
Description of Work: Watermark Plumbing replaced a 2ft section of pipe which was leaking gas from gas meter to house. The area replaced had erroded where pipe met ground and was leaking. The only are in which I was not totally pleased was price. The original price quoted was $1800. when I questioned breakout I was advise they quote based on average. After explaining my financial circumstances, they did reduce price to around $1500. Their work seem to have been great as no current leak exists. However, I can't shake the feeling the price took advantage of my situation with needing the urgent repair over weekend when temps were dropping. They were professional and efficient. Their price seemed way too high. I appreciated their price concession and believe they did good work.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Watermark Plumbing
Thank you for the nice review. It was a pleasure to work for you and I'm so glad that the guys were able to get to you so quickly and help you out in an emergency and even take your financial situation into account and give you a discount. Please rest assured, we don't upcharge for emergency work and at this time we don't work on the weekend, so the price quoted you is our standard book rate. We always give our customers a price, up front before we do any work, so they aren't surprised by the price. I looked up your invoice of $1479 and noticed that the price includes not just the work we did, but also the city permits and inspections as well as testing that had to be performed per city requirement before and after the repair. It also included several trips out to your home. Gas work is expensive, and highly regulated by the city, as it should be, but I know it can pinch the pocket-book and I'm sorry for the unexpected expense. I hope the repair is serving you well during this current freeze we are experiencing. Please stay warm and if you ever need us, don't hesitate to give us a call.

douglas H.
10/2014
5.0
plumbing
  + -1 more
Works
Description of Work: Repaired shower

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Derek Z.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: We discovered a gas leak at the side of our house, so we called the gas company. They came out, showed me where the leaks were and shut off the gas. They told me we needed to get a plumber to fix the leak and after the city inspected it would come back out and turn the gas back on. to speed up the process I dug all around the gas line to expose what needed to be fixed. I found Watermark through Angies list, saw the A rating, and that they were located in Carrollton. |Now I could have called mutiple plumbers to come out and get bids, but I didn't want to spend 2 days doing it, and prolong what needed to be fixed. |When I called them, they said they could get a guy out to the house within an hour. When I got to the house from work, the plumber was waiting for me out front. He inspected the pipe, called his office, and put an estimate together. I was floored when he told me the price. I knew that to have the pressure checked and to have the city come out to to inspect would be between $400 and $500, but I never expected to pay over $600 to replace 2 feet of gas line. It took the plumber a little over 2 hours, so you can do the math on that one. I understand they are master plumbers, but that's a little over the top. Now don't get me wrong, I'm a stickler when it comes to workmanship and this plumber went above a beyond what I would have expected. He was punctual and the owner ended up coming out after the gas was turned on. Overall Watermark did an excellent job, but you will pay for what you get.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Julieta M.
06/2014
5.0
plumbing
  + -1 more
great on time.
Description of Work: fixed leaking faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Margie F.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Watermark sent Sean in response to our need for a plumber to find and repair a leak coming from the upstairs bathroom shower. Sean was excellent in everything from finding the leak quickly, repair and clean up. I was impressed with Sean and his very nice and polite helper, Taylor. So, all of that was great. Had I been told when asking the company about scheduling someone to come out find the source of the problem and do repairs that it would cost $295 just to find the leak no matter how long it took I would not have chosen to use this company. The $295 was a separate charge from the cost of repairs. No, I probably won't use this company again because of that very hefty charge. That's too bad too because the guys were just great.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$765

Pat L.
05/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Checked water heaters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bart S.
05/2014
5.0
plumbing
  + -1 more
Excellent.
Description of Work: Servicing the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Marlyn E.
05/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Walked around to find things they could come back and charge ore for.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Watermark Plumbing
I'm confused by this review as we did exactly the work the customer purchased from Angie's List. The customer purchased a $39 "Angie's List Big Deal". All of the money was paid to Angie's LIst and our company did not profit from it. For only $39 the customer received a "Water Heater Flush and Whole House Plumbing Inspection". We performed both services exactly as advertised and left a thorough home inspection review form so that the customer knows the current condition of their plumbing and how to plan and budget for future repairs. This review seems inconsistent with the service we provided.

Jeff M.
05/2014
5.0
plumbing
  + -1 more
So far so good.
Description of Work: Found mold between shower wall and master closet carpet inside master carpet was soaking wet. Kelly looked at the shower head and realized it was leaking behind into the ground. He changed shower head.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Watermark Plumbing
Thank you for giving us the opportunity to work for you. I'm glad Kelly was able to diagnose and repair your issue quickly. Please let us know if we can be of service in the future.

Robert K.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: They discovered some problems that was a remodeling contractors responsibility to repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa F.
01/2014
2.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Dennis T.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

SHIRAZALI T.
01/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$39

Response from Watermark Plumbing
This is a review? This guy paid Angie's List, not us, only $39, and for that got his water heater flushed and received a whole house plumbing inspection from a master plumber, on the day he requested. Nothing about this bad rating makes sense and Angie's List shouldn't allow mean spirited people to damage good company's reputation.

Ariana C.
12/2013
5.0
plumbing
  + -1 more
Very professional.
Description of Work: rebuilt toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

2425 W Parker Rd Bldg 4B, Carrollton, TX 75010

http://www.watermarkplumbing.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Appliance Repair,
Natural Gas Lines,
Handyman Services,
Drain Pipe Installation,
Gas Grills,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Water Coolers

FAQ

Watermark Plumbing is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Watermark Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Watermark Plumbing does not offer free project estimates.
Yes, Watermark Plumbing offers eco-friendly accreditations.
Yes, Watermark Plumbing offers a 10% senior discount.
No, Watermark Plumbing does not offer emergency services.
No, Watermark Plumbing does not offer warranties.
Watermark Plumbing offers the following services: FREE Water Heater Estimate. We specialize in Tank-Style, Tankless & Hybrid water heater technology. Upfront price. Licensed Master & Journeyman Plumbers ONLY. Residential & commercial repair & remodel, plumbingLI, gas lines, leak location & repair, new fixture installation, toilets, sinks, tubs, showers, gas grills, fireplaces, outdoor cooking sites, sewer repair, new home plumbing inspections, gas tests, slab leak repair, sewer line repair
We never offer dishonest or crooked service. No cheap parts or low-quality installations. Unlicensed services not performed.

Contact information

2425 W Parker Rd Bldg 4B, Carrollton, TX 75010

http://www.watermarkplumbing.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM