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TexSeal - Wood Care & Outdoor Living

Fencing, Exterior Painting, Pressure Washing,

About us

Family owned. 5 employees. No subs. Members of Angie's List receive $50 OFF any exterior wood staining and/or restoration project and we offer $200 OFF any construction project over $2000.

Business highlights

21 years of trusted experience

Services we offer

Covers, arbors, play sets, shutters, construction services for patio covers, arbors, fences, decks, outdoor kitchens, automatic gates, stonework, concrete & almost any other exterior structure, exterior wood staining, sealing, restoration for any exterior wood structure, including fences, decks, & patio.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$50



Accepted payment methods

Check

Reviews

2.83 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.8
punctuality
2.5
Showing 1-3 of 3 reviews

Caine L.
06/2011
1.0
fencing
  + -1 more
After leaving a few messages, I got no response. I'm not chasing someone down who doesn't want the work.
Description of Work: I need several boards replaced, two gates rehung and the whole fence restained.

Rating CategoryRating out of 5
responsiveness
1.0


Response from TexSeal - Wood Care & Outdoor Living
My name is Ethan Robinson, owner of TexSeal. I reviewed Member Name's statement and I'm just a bit confused. Hopefully this list will provide this member and other Angie's List members some information on this "review": 1) We (TexSeal) have no record of even a call from this member. 2) No email correspondence as well from the member. 3) My office manager has no record of the member contacting TexSeal. I am proud of our company's record with Angie's List, other reviews and our many referrals we have received since opening business in 2002. We work hard for referrals and appreciate each and every client or even prospective clients. FYI: In the North Texas area, there are many companies that have come and gone with similar to TexSeal. Here are a few: Tech Seal - Out of Business Seal Techs - 2 Name Changes. No longer Seal Techs. Seal Tex - Still in business. Located in Frisco. Hopefully this will lead to some understanding to any member reading this "nuisance" of a claim. This member would NEVER have to chase down TexSeal. Thank you very much! Ethan Robinson - President of TexSeal

Kim A.
08/2010
5.0
fencing, pressure washing, house painters
  + 1 more
Neighborhood association took bids on getting group fence staining. TexSeal came in with the best price. I was a little skeptical, I'm big on "you get what you pay for," but TexSeal did a GREAT job! All around the neighborhood, fences look like new! Ethan's employees were polite and careful with my plants and furniture. They worked like Trojans in this horrible heat. Ethan, give those guys a bonus!
Description of Work: Cleaned and stained fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$465

KAREN B.
03/2007
1.0
fencing
  + -1 more
Horrible, anger-filled, anxiety-ridden experience. When I realized I was not getting the fence I requested, the salesman stated it was a misunderstanding on his part. I had provided the company with a written estimate from another company to match indicating the type of fence I expected and showed them my neighbors fence to match. The owner refused to refund my money or make the fence what I requested, stating HE could not afford the loss, but I should be happy with the great value I was getting. While I tried to get a resolution, working with the salesman, who repeatedly stated he was "working on the problem", the owner had the contractors continue work, despite my specific request that no work be done, while I was at work. He then told me I could either chose to have the fence finished as THEY wanted to build it, or chose to leave it unfinished. They frequently did not show up for work when I was told they would be there. No notice why. My feeling their needs were more important.
Description of Work: Built new fence, including placing new steel posts to replace the wooden ones, and staining. Quality, poor. Initial work, even owner stated his 2 yr old could have done better. Did not build the type of fence I requested. I requested a board on board, and was built side by side. Top cap did not line up with facing, latches are crooked, part of the fence, initially, had the finished side facing into my yard (against HOA policy). Worker's did not want to line the edges up to form square corners, I had to request that there be no overlap, which resulted in the lower, rot board not lining up with the fence, itself, in places. Old wooden posts were cut off at ground level instead of pulled out. New posts were not placed even close to old posts, resulting in a change from my original fence line by more than a foot in places and damage to my underground sprinkler system (which they were warned I had at the original estimate). The job took 3 months. I had to pay to repair the sprinkler myself.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

Response from TexSeal - Wood Care & Outdoor Living
IN MY NOTES DATED FEB 15 2007 ON OUR WRITTEN PROPOSAL COPY: CUSTOMER EXPLAINED EXACTLY WHAT SHE WANTED CONSTRUCTED, POINTED TO A NEIGHBOR'S FENCE (SIDE-BY-SIDE FENCE) AND SAID SHE WANTED IT CONSTRUCTED JUST LIKE THAT. WE THEN GAVE HER A BREAKDOWN AND PICTURES OF A SIDE BY SIDE DESIGN. SHE AGREED AGAIN THIS IS WHAT SHE WANTED. I AM DUMBFOUNDED BY THIS REPORT. IN MY NOTES THERE WAS 6 DAYS OF BAD WEATHER FOR THE STAINING (YOU CAN'T STAIN WHEN THE WOOD IS WET). FENCE WAS IN STRAIGHT LINE, COMMERCIAL GRADE STAIN USED AND NO LAPS OR RUN MARKS, THE CUTOFF POSTS WAS A "COST SAVING" ISSUE WITH HER. SHE DIDN'T WANT TO PAY THE EXTRA AMOUNT TO GET THE POSTS TAKEN OUT OF THE GROUND. SHE RATHER WANTED TO CUT THEM OF AND LEAVE THEM. THIS IS AN ISSUE OF THE CUSTOMER WANTING TO SAVE MONEY. WE ALWAYS GIVE DIFFERENT OPTIONS ON HOW A FENCE IS CONSTRUCTED AND SHE CHOSE THE OPTIONS THAT SHE WANTED. IT WAS IN CLEAR WRITING AND WE WERE COMPLETELY THOROUGH IN OUR EXPLANATION OF THE FENCE SHE WAS GETTING AND SHE AGREED. I THINK IT IS A MATTER OF THE WEATHER ISSUE THAT DID INDEED SET US BACK A WEEK ON THE STAINING PART. AS I SAID BEFORE, I WILL NOT STAIN ANY STRUCTURE UNTIL THE WOOD STRUCTURE IS COMPLETELY DRY. THAT'S NOT THE WAY WE RUN TEXSEAL AND WILL NEVER DO THIS. THIS IS A SLANDEROUS COMPLAINT AND I WILL PURSUE FURTHER ACTION WITH THE CUSTOMER AND ANGIE'S LIST TO HAVE THIS REMOVED. IF YOU HAVE ANY QUESTIONS ABOUT THIS COMPLAINT PLEASE CALL ME PERSONALLY (ETHAN ROBINSON) AT 972-880-4398 AND I WILL ANSWER ANY QUESTIONS OR CONCERNS YOU HAVE REGARDING THIS JOB OR YOUR PROPOSAL FOR DOING A JOB WITH YOU AS A CONSUMER. THANK YOU VERY MUCH.

    Contact information

    1846 E Rosemeade Pkwy Ste 205, Carrollton, TX 75007

    www.texseal.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing,
    Exterior Painting,
    Pressure Washing,
    Fencing Driveway Gates,
    Epoxy Flooring,
    Interior Painting,
    Wrought Iron,
    Deck Maintenance,
    Masonry,
    Gutters,
    Decks and Porches,
    Concrete Pouring and Repair

    FAQ

    TexSeal - Wood Care & Outdoor Living is currently rated 2.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    TexSeal - Wood Care & Outdoor Living accepts the following forms of payment: Check
    Yes, TexSeal - Wood Care & Outdoor Living offers free project estimates.
    No, TexSeal - Wood Care & Outdoor Living does not offer eco-friendly accreditations.
    No, TexSeal - Wood Care & Outdoor Living does not offer a senior discount.
    No, TexSeal - Wood Care & Outdoor Living does not offer emergency services.
    Yes, TexSeal - Wood Care & Outdoor Living offers warranties.
    TexSeal - Wood Care & Outdoor Living offers the following services: Covers, arbors, play sets, shutters, construction services for patio covers, arbors, fences, decks, outdoor kitchens, automatic gates, stonework, concrete & almost any other exterior structure, exterior wood staining, sealing, restoration for any exterior wood structure, including fences, decks, & patio.

    Contact information

    1846 E Rosemeade Pkwy Ste 205, Carrollton, TX 75007

    www.texseal.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM