Raindango Design and Remodeling

The crews were on time and we knew who to expect and how long the project would take.  Each crew did a great job of clean up and explaining what was done and what was left to do. We appreciated the frequent visits of the contractors. This is the second time we used this company and will use them again if we want more renovation.

They demo very quickly and quick cleanup.had a misunderstanding with texturing walls,but they made change quickly.small details such as light plates and changing placement of toilet paper holder.always available by phone very responsive.minimal frustration and finished within a reasonable time frame. Happy with the results.

Raindango was fantastic!  From the first meeting to final walkthrough, I found their service to be as professional as one could hope.  Raindango did a complete remodel of an older bathroom that had a history of plumbing leaks.  This included tile work, drywall repair, plumbing work, installing a new quartz countertop and sinks, painting, installing a new window, putting in a new bath fan and refinishing an old, but still useful, cast-iron bathtub.  



Raindango's subs and workers were friendly and very skilled.  If we had questions, they were happy to answer or would find someone who could.  Even better, their work is everything that we hoped it would be.  We could not be happier with how the room looks!



I would recommend Raindango without reservation.  We plan to use them for remodeling other rooms in our house very shortly.

Everything went very well. Punctual and completed in a timely manner.

They did the first project, they replaced some siding for us, but then they didn't do anything else. The work they did was great but we don't feel like we got a great deal because they didn't do a whole lot of work.

All work was done satisfactory.

Overall I was pleased and recommend them. The job took longer than they quoted, they said 30 days & it was closer to 90. That was not a big deal to me but if you have a short timeline stay on them & visit the project every chance you have if not in your home to make sure it is on track & the subs have followed the instructions. They work hard to stay on top of the details but there are always things that fall in the crack. One issue with the color of the tub installed not working with the color pallet in the bathroom but after discussing they had it painted to the correct white.  They were not the least expensive I bid on the project & I used my floor guy to replace the hardwood for half of their quote. I am different than a lot of clients in that I have a design/build background & had pretty firm thoughts so didn't need much direction from them but if you are not included that way they are able to show you options.

Everything went well as usual.  They do excellent work, and they are more than happy to correct any issues.  I don't even get other bids anymore, I just call Raindango.

We chose three bidders. RaindangO won the bid and we are glad they did.  Why did they win?  It was mostly due to Mike M, the sales person, being so detailed.  His proposal to us was so detailed he proved that RaindangO listned to what we wanted and proposed what we needed.
We were very vervous at this point and a bit overwhelmed at all we had to pick out and purchase. The good folks at RaindangO were there to help and did not let us make mistakes - which we would have without them.  The process, thanks to Cole and Alan was actually fun and easy.
Then the implementation started.  We cannot be overly enthusiastic about the tear down.  They were great and clean and careful.
During the construction phase, we have to particularly thank Todd and Magee and Luis.  Very nice and capable and multi-tasking workers.  And Alan and Cole orchestrated all of the sub-contractors with precision.  I should add that the assistance of Cole and Alan did not stop early in the project.  As we went along good ideas for changes came up and we implemented plenty of them.  The end result - spectacular.

Overall, we were very pleased with Raindango!  Our entire projected lasted about 10 days (not counting one weekend). First, we were thinking of only installing hardwood floors, but then we decided to paint and add other things as well.  Mike Mitchell was very good at adjusting our estimates based on our changing requirements and we were very pleased about how there were no surprise costs.  He was pretty clear about how much money would be needed up front and how much could get financed, and when the job could start.  He was pretty patient about our indecision concerning what paint colors we wanted and what type floor we wanted.  I think he brought floor samples to us at least three times; he also referred us to the supply company they use where there were more floor samples.  He'd also come out and measure every time we had a new idea (such as, let's also get granite). We also got to go and choose our own granite slabs and the sink we wanted.  Then we bought the faucet fixture and disposal we wanted them to install.
Anyway, the project started off with painting, with nail pops and other problems fixed first.  That lasted a couple of days and at least two coats were used.  I was actually surprised when they started the second coat as I thought it looked fine with just the initial coat.  The crew had the exact color paint we had chosen and came with the necessary scaffolding.  While painting was ongoing, they started taking up carpeting.  Then they took off all the old ceramic (watch out for the dust...).  They walled off the entryway with plastic to keep the dust from spreading everywhere Our new ceiling fan was replaced, and new light fixtures in the kitchen were then put in, and measurements were taken for the granite.  Great job centering the lights over the kitchen island.  Then the kitchen ceiling was patched up...it actually had holes from the initial install of box lighting that we were replacing but the guys just took care of that, too. 
About this time, our old backsplash and countertops were removed.  Then the floor was put in.  This actually took about two days as our entire first floor minus the kitchen and baths, had hardwood and new molding put in.  But they were careful moving furniture around and placing it back.  Then the granite came in. One of our kitchen walls was not exactly straight so the install of one granite piece was a bit off initially; but this got fixed.  I was concerned the new oven range would not fit in the space but they knew what they were doing when the installed the granite and everything fit fine; they even placed a granite bar behind the range (the new range does not have a back console like the old range did so otherwise a gap would be back there).  Their tile guys set the new backsplash how we wanted and were even willing to pop out placed tiles and replace them with different decorative tiles on the fly, as we decided our initial idea needed a bit of changing.
During this project, it appeared that all work crews had specific tasks.  One team painted, another laid floors, one removed countertops and installed backsplash; another crew installed granite, electricians installed lights/fans, etc.  Going through a remodel wasn't easy but everything looks great now and we are very pleased.  We simply had too many things to get done and it was much easier getting everything done with one company than trying to hire different people for each different thing.
We'd definitely use Raindango! again.  But it'll be a while before we get around to remodeling our upstairs.

After posting my original review, I was contacted by Raindango's owner about my experience. I've since hired them to do additional work at my home and have been satisfied with their level of professionalism and quality of work.

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After receiving several estimates, we selected Raindango for our kitchen remodel. Alan was our general contractor and our initial impression was positive of both him and the company. Overall, the quality of work and the value was good, but we did have some missteps along the way.

Alan did not communicate regularly and his lack of responsiveness and oversight forced us to be very involved with the project. On occasion, it was our direction and guidance to his team that kept the construction progressing. Ultimately, we were disappointed by Alan's professionalism and customer service. 

Raindango offered little in terms of design services, so if you are unsure of your final layout, I would not recommend using them. If you have a clear design idea in mind and are willing to be heavily involved in the day-to-day progress of the project, Raindango may be an option for you.

Very professional and trustworthy.  Exceeded our expectations.

From start to finish, this job was handled in a professional and prompt manner. My first encounter with Mike Mitchell for the estimate was efficient and from that point, all the work was done to my specifications. The cabinet builder was helpful in making suggestions for the type of wood to use and bringing my vision to life! They were also very accommodating when I wasn't happy with one of the doors on the hutch and it was replaced - no questions asked.
I would recommend Raindango to anyone who wants custom furniture made and I will definitely call them again for any future job I have in my new home.

I rarely write reviews, but then again I'm rarely as impressed as I have been with the Raindango! team.  We've used them on several occasions, for both small and larger projects, and their work is consistently excellent and priced well.  
On our first project we found that there were many additional things we wanted them to do, beyond the work we initially scoped.   I would initially ask fort a quote for the new work, then approve it, but I soon found that it was much easier to just ask them to do it, knowing their charge for the additional work would be reasonable and fair.  The business ethics we saw and their focus on excellent craftsmanship rapidly became hallmarks of their work that  are all too uncommon, though the norm for Raindango.  This is both refreshing and, as a customer, greatly appreciated. 
The last job we had them do was after the buyers of our house had a home inspection done.  The 2" water test in the master shower failed, resulting in flooding to the ceiling below. We were certain the buyers would back out;  I know I would have.  We were 2000 miles away, having relocated to another area, with no visibility to the problem or the work done to fix it.  I immediately contacted Mark and his team, and they were able to schedule us in right away.  I believe that their intent on assisting us was genuine,  greater than that of simply acquiring another job.  
We needed a lot of work done to resolve this, including work on the shower, the tiling, the ceiling repair, as well as other work we wanted done that had been called out in the inspection.  We couldn't see the work they were doing, and with full trust we simply asked them to make our troubles go away.  But the buyers could see what they were doing, as they stopped by several times during the repairs. The feedback we got from our agent is that they were highly impressed with the work Raindango was doing, which was clearly instrumental in retaining their confidence and keeping the sale of the home on track.  In fact they were so impressed that they said that they will use Raindango for the upgrades and remodeling they want done, as well as asked us for the contact information of the other vendors we used.  On this last note, the buyers were not moving to a new area - they had lived as homeowners three or four miles away for many years - but the quality they saw in the Raindango team gave them confidence in Raindango as well as in our selection of vendors overall.  I think this last note alone is a strong testament to the quality of the Raindango team.  
I truly appreciate the work the Raindango! team has done for us, and I highly recommend them to anyone.  

I purchased an Angie's List "Big Deal"  I purchased laminate flooring before I called Raindango.  I'm sure as is the case with many people, I was a bit leery about working with a contractor.  You know, just the typical issues with not showing up or doing the job as well as you would expect the first time.  I was pleasantly surprised with Raindango from start to finish.  In the initial consultation with Mike Mitchell, he arrived when they said he would, gained a clear understanding of exactly what I needed, took the necessary measurements and produced an accurate quote the next day. Wow....this part was pain free!  Next, they assigned a crew and the great experience continued!  Caesar and crew showed up as scheduled and performed superior work.  He went above and beyond when I couldn't find some of the materials needed to complete the job (quarter round).  They found matching materials and finished the job to exceed my expectations.  My floors look beautiful, the experience was GREAT and I will for sure use these guys again!

A representative of the company came out to review termite damage in a closet area of our home. A second visit was required to cut out areas of the wall and to remove trim to determine the extent of the damage. On the third visit, the work was started and the damage was determined. The crew was very conscious of keeping things clean as they worked, and they replaced sheet rock and hand made some custom trim to match the door trim which had been damaged by the termites. Painting was completed the next day, and the work was so good that you could not tell that anything had been disturbed. The crew was great throughout, and Mark and Ed were very professional. They gave us a bid on some additional work which we will have done next year, and we would highly recommend them.

The job took longer than expected because my old tile was very difficult to remove.
The installers were professional.
Most all communication was through the person who sold us the job.
Outstanding results!

Was perfect from start to finish

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We were delighted that they could estimate to do this complex work within our budget (we had been taken to the cleaners by some other contractors we used earlier, before we joined Angie's List) and we were not disappointed with the results from Raindango.  In fact, the new 2nd story room, looks so good, it blends seamlessly with the rest of the home and looks as if it has always been here.
My husband and I met several times with the owner/managers (Cole and others) of Raindango to go over prep for our job.  They started on time and had the job completed earlier than I had anticipated and pretty much on budget.  I've had A LOT of contractors doing remodeling at our home and Raindango's staff and subs are among the very best.  Not only did our cabinetry/trim work turn out great but also the drywall and paint guys were the best I have seen in my 20+ years of being around the home construction business (my Dad used to build and sell homes).
I have given permission to Raindango to allow anyone with questions concerning a potential job to contact me, in case they want an unbiased opinion from a former, very satisfied customer.  I invite you to give them at try or at least to get an estimate from them (and try and talk to me, if needed).  We are thinking of adding a small bath in part of our attic later and will definitely consider Raindango highly for that job too.

My house is small, old (built in the 60's) and in need of serious repairs and updating.  I had been struggling with bids and Angie's List  when a friend referred me to Cole Lowry of Raindango.  Our first meeting was instant repoire.  I told him what my priorities were - roof, plumbing and flooring, as well as my "wish list".  From my sketchy details, Cole put together an estimate to do the repairs as well as completely update the interior of my home:  Whole new kitchen: new oak cabinets, granite countertops, new subfloor and floor covering; new recessed lighting and adding electrical outlets.  New appliances and rerouting water lines saved space and allowed for additional counter space.  Bathroom completely remodeled w/ new tub, big girl toilet, new vanity and mirror, ceramic tile for tub enclosure and floor.  Drywall repaired where needed.  All cracks repaired.  New texture, new paint, new carpet throughout.  New ceiling fans in living room and two bedrooms. Replacement windows were really out of my budget  but when I saw how shabby the old ones were, I knew it was the right time to do it.

 I am a widow, retired, and could ill-afford to be ripped off, but felt confident throughout our contract negotiations.  We started with a separate roofing contract as I had received partial insurance money.  I have to say, the roofing crew did a wonderful job on July 3, 3012.  Unbelievable Texas heat removing two layers of old shingles and replacing with higher quality thirty-year shingles.  Roofing and cleanup were complete that day.  I signed the contract for the remodeling to start on Tuesday after Labor Day (my choice of dates).  On start up day, the house had been emptied of all furnishings and cats and dogs (which was a plus for them).  I was continually impressed with the progress and the professional way the workers were scheduled so everybody knew what was happening and when.  Cole was in touch every step of the way. 

I picked out the appliances, flooring and fixtures I wanted but he made very helpful suggestions that were cost effective and at no time ever lost patience or threw me under the bus.  The replacement windows make a dramatic difference in the appearance and energy efficiency of my home. All work was completed ahead of schedule (less than 30 days), and I have been back in my house for three weeks now.  Everything is beautiful, fresh and feels like a brand new house.  My friends are constantly stopping by see it (and me).   I recommend Raindango to the most discerning of my friends.  I started with Angie's List and the recommendation of a friend, and am ending with a new friend in Cole Lowry - a man of integrity, trustworthy, honest, and listens.   His crews were always polite, hardworking and on time.   His prompt response to phone calls and emails indicate that he pays attention to details and making his customers happy.

It was a pleasure working with Cole and Alan. The work crews were polite and finished the projects on schedule as planned.  I have recommend them to my friends and will hire Raindango again when I replace our carpet for hardwood flooring.

We purchased an Angie's List Big Deal for general contracting work for the purpose of identifying and repairing termite damage at our home. Mark and Ed came out on separate occasions to inspect the damage, and woodwork, trim and sheet rock were removed to inspect the extent of the damage.
Once the scope of the work had been determined, the sheet rock crew came and repaired and replaced damaged wood and sheet rock. They also matched the existing texture on the wall perfectly, and painted the area with paint they had custom matched.
The following day, the trim crew came to replace the custom trim which had been damaged, and they were able to match it nearly perfectly. After replacing the trim, it was painted and the site cleaned thoroughly.
All of the working crew were clean and professional, and they did a great job of keeping the site clean and neat. You could probably find a cheaper contractor, but the prices were reasonable considering the quality of the work and their satisfaction guarantee. Highly recommended.

The experience was the best contractors I have ever worked with.  They were very professional and told me upfront of the cost of the project and stayed on budget.

I found them on Angie's List.  I got one of the big deal.  It wasn't a great experience.  They got the work done.  The finished product was good.  They didn't really seem to know what they were doing in the process.  They used to ask me what they need to do.  The process was stressful.  My kitchen looks good.