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North Texas Air

Heating and Air Conditioning

About us

North Texas Air is a full-service heating and air conditioning company in Carrollton, TX. Our HVAC contractors are dedicated to providing the best possible heating and AC repair service.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Preventative Maintenance. Duct Sealing. Heating & Air Conditioning

Services we don't offer

We do not offer plumbing services or gas line services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-18 of 18 reviews

Evert H.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was great! Very pleased. They were on time and professional.
Description of Work: They replaced the outside air conditioning system compressor and replaced the inside evaporator. About 3 or 4 weeks later, they did a pre winter tune up for both systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Ryan C.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
They're great. It's the best experience I've ever had and I've recommended them to my friends. They're very professional. The owner was very knowledgeable. He also did a low calculations on our house which other companies didn't go through this step with us.
Description of Work: They installed a new HVAC system. They also sealed and reinsulated the ducts in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from North Texas Air
Mr. and Mrs. [Member Name Removed], thank you so much for taking the time to give us a review! That truly means alot to us! We really enjoyed getting to know you and working with you to get your new high efficiency hvac system installed. We will be reaching out to you soon to schedule your annual preventive maintenance. Have a wonderful day!

Jesse M.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful job, and assured me that the rebate is going to be applied, they inspected and they did an excellent job. The inspector even commended that I did a great job on the system. They knew what they were doing.
Description of Work: Replaced the vents and ducting, and installed the new heating and Air Conditioning system inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from North Texas Air
Mr. [Member Name Removed], thank you so much for taking the time to give us a review! It truly was a pleasure working with you to get your new Hvac system installed. We will see you soon for your annual preventive maintenance on your new system. Have a wonderful day!

John B.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
Best quote out of 7. Very professional and courteous
Description of Work: Hvac replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mireya R.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
It went really great.
Description of Work: installed new hvac system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Have seen 50% reduction in electric bills since the replacement. Yes, my bill went from $750 last August ( 2016) to $298 this August (2017). Even better was the job the team did in installing. On time, professional. I couldn't recommend these guys more. Don't go anywhere else. Russel's integrity is above reproach.
Description of Work: Replaced old R22 ACs w/ American Standard 16 seer units. Have seen 50% reduction in electric bills since the replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from North Texas Air
Mr. [Member Name Removed], Wow! I am blown away by your review! I made our day here at North Texas Air, LLC. We love when we can save our customers money! Thank You for taking the time to do this review. Sincerely, The North Texas Air Team

Julie D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Alain was great! He was very responsive with any questions or concerns, so was the installers. Excellent job gentlemen!
Description of Work: Replaced & installed new HVAC, 4 ton, 16 SEER gas system. Very reasonable price and longer warranty and maintenance included compare to other quotes received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Response from North Texas Air
[Member Name Removed], Thank You so much for your kind words, [Member Name Removed]. We really appreciate you taking the time out to share your experience with us and we agree, Alain and our Installers are truly a gem on our team. Thank You for being a valued customer. Sincerely, The North Texas Air Team

Gretchen G.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were here; they were good. It's been a few months back, in the Winter. I would grade him a B overall because he had to come back. What stood out to me about the experience was the fact that they were here really quickly and it was a Sunday morning. For responsiveness, A; he was here pretty quickly.
Description of Work: Our heating system wasn't working well. He did some adjusting, that's all. I can't remember if it was the in or the outside, maybe both. He looked at both but I don't know what he actually did.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from North Texas Air
[Member Name Removed], I can not thank you enough for your kind review of North Texas Air, LLC. I thank you for taking your time to share your experience. Sincerely, The North Texas Air Team

Carol P.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Donnie was not only on time, but called to see if he could come a little early since he was in the area. How nice of him to call. He was courteous and introduced himself at the door. He slipped on shoe protectors before he came in. He did the work efficiently and thoroughly and I feel comfortable with his recommendation that everything is fine to begin the installation of the new roof! No lines will be in the way in the attic!
Description of Work: Donnie did an awesome of inspecting my attic for gas and heating/ac lines before the new roof will be put on. He made sure no line would be punctured with the roofing nails. Donnie was a true professional, courteous, dependable and extremely polite.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from North Texas Air
[Member Name Removed], Thank you for taking time out of your day to leave a review. North Texas Air values your time very much so. We are so very glad Donnie provided you with the level of service we love to offer our customers. Should you need anything for your HVAC system, please give North Texas Air a call! Thank you again!

Bal K.
03/2017
3.0
heating & air conditioning/hvac
  + -1 more
It seemed like the service was geared towards finding other issues with my HVAC system so that they could get more work from me. They did the tune-up on one A/C unit, but had trouble adjusting the thermostat without the operating manual.
Description of Work: I purchased an A/C tune-up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Steve K.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I went very well. North Texas Air replaced all central air/heat units. Originally they estimated 3 days to complete however the crew worked late the 1st day which allowed them to complete the work in 2 days. They did an excellent job on the installation as well as cleaning up the inevitable mess made during the installation.
Description of Work: Replaced A/C units in my house. After doing a lot of research I decided I wanted Trane or American Standard units (both made in same factory and owned by same Company). I obtained quotes from 7 different HVAC Companies in my area and North Texas Air was 15% less than the next lowest quote. In addition I found Russell Dean (owner) to be very professional and trustworthy providing straight answers to my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from North Texas Air
Mr. [Member Name Removed], Thank You for the lovely review. We appreciate you taking the time out to share your experience. Thank You for being a valued customer. Sincerely, The North Texas Air Team

Steve K.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well, crew showed up as scheduled and worked diligently to complete the removal of old units and installation of new ones.
Description of Work: North Texas Air replaced 3 complete A/C units in my home with new American Standard units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from North Texas Air
Mr. [Member Name Removed], I can't thank you enough for your kind review! We look forward to working with you again in the future! Sincerely, The North Texas Air Team

William H.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were good.
Description of Work: They replaced the fan motor and put Freon in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from North Texas Air
[Member Name Removed], Thank You for the kind review! Thank You for being a valued customer. Sincerely, The North Texas Air Team

Sreedhar B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from North Texas Air
[Member Name Removed], Thank You for taking the time out to give us a review. We appreciate that! Sincerly, The North Texas Air Team

Joshua B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They installed a new heat pump for us. They were A+ provider to work with and I wouldn’t use anyone else.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from North Texas Air
Mr. [Member Name Removed], Thank You for the kind words. We really appreciate you taking the time out to share your experience. We look forward to working with you in the future. Sincerely, The North Texas Air Team

Paul L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They untwisted one of the ducts that was affecting air flow. We’ve had problem for five years. Things have gone very well with them. They were only ones to finally help figure out was wrong. They were an A+ provider to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from North Texas Air
Mr. [Member Name Removed], I can't thank you enough for your kind review of North Texas Air, LLC. Sincerely, The North Texas Air Team

Holly R.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent! I would highly recommend them. They didn't use cheap equipment or cut any corners.
Description of Work: Replaced furnace and AC unit!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from North Texas Air
[Member Name Removed], I can not Thank You enough for your kind review of North Texas Air. Thank You for being a valued customer. Sincerely, The North Texas Air Team

Carolyn M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They are good to work with. Their prices are reasonable. They are efficient, polite and professional. I have no issues with scheduling an appointment.
Description of Work: We have annual check ups with them for our HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from North Texas Air
[Member Name Removed], We appreciate you taking the time out to share your experience with North Texas Air. We look forward to working with you again in the future. Sincerely, The North Texas Air Team

    Contact information

    2101 Midway Rd Suite 220, Carrollton, TX 75006

    http://www.northtxair.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    North Texas Air is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    North Texas Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, North Texas Air offers free project estimates.
    No, North Texas Air does not offer eco-friendly accreditations.
    Yes, North Texas Air offers a 10% senior discount.
    Yes, North Texas Air offers emergency services.
    Yes, North Texas Air offers warranties.
    North Texas Air offers the following services: Preventative Maintenance. Duct Sealing. Heating & Air Conditioning
    We do not offer plumbing services or gas line services.

    Contact information

    2101 Midway Rd Suite 220, Carrollton, TX 75006

    http://www.northtxair.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM