We are a locally owned and operated franchise based right here in North Dallas. No matter whether your appliances are broken or if you just need maintenance performed, you can count on the professionals from Mr. Appliance of Carrollton.
They charged me $99 and $219 on two visits and they found the issue with my duct heater only on second visit and still charged me for first visit. They should have avoided second visit. Also they recommended it's a electrical problem and it was not. I will not recommend them. Very bad experience.
Description of Work: Dryer heating problem
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
neil G.
09/2019
5.0
appliance repair
 + -1 more
Service excellent from A-Z. Price is very fair. Good local guy, very competent. Absolutely tremendous.
Description of Work: Our refrigerator went down so they came out and took care of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Caryn V.
04/2019
1.0
appliance repair
 + -1 more
I hired them a week ago because my washing machine is not working. They contacted me and we set up the appointment. Now, the evening before the appointment, I am contacted by them saying 'we don't have anyone available for tomorrow' Is this a one person outfit? Are they not able to give more than an 'evening before' notice of cancellation? Very, very unprofessional and can not be depended on. Avoid them like the plague.
Description of Work: Washing Machine Repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
David C.
10/2017
5.0
appliance repair
 + -1 more
They checked a freezer and determined the compressor was dead with no replacement available. I paid for the visit and replaced the freezer
Description of Work: Upright Freezer wasn't working
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Charles L.
10/2017
1.0
appliance repair
 + -1 more
Mr Rip-Off. Blatant liars. Called Mr. Appliance to fix clothes washer. I told them water level switch was broken. It would take two weeks for me to order part. I asked them, "Do you have the switch in your repair truck?" They told me yes they had it. Twice, I made it very clear that if they did not have the part, I wanted to call a repair service that did carry it. Twice they re-assured me that the part was carried on their truck. When the repair man arrived, guess what, they do not stock the part. They charge $79 for the service call. Now, if I call another company, I have just wasted $79. It took these losers 7 days to fix my washing machine. They are blatant liars and first-class crooks.
Description of Work: Needed a new water level switch installed in clothes washing machine.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$206.4
Response from Mr. Appliance of Carrollton
This is absolutely not the way we conduct business. The Customer has been contacted and the situation will be made right. Misunderstandings and miscommunication can cause unfortunate issues. Mistakes happen, it is the way that a mistake is remedied that defines character. Mr. L please reach back out to me I left you a voicemail. Thank You
Margie N.
07/2017
5.0
appliance repair
 + -1 more
It was a great job. The tech needed a part. He went and got it, came back and installed it within an hour. I could not be happier. The tech was extremely neat in my house; he cleaned up after himself and gave me a list of tips to better maintain all my appliances.
Description of Work: The ice maker on my refrigerator was broken. Mr. Appliance repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Charley or Linda H.
04/2017
5.0
appliance repair
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
JB F.
01/2016
5.0
small appliance repair
 + -1 more
unknown
Description of Work: Repairs my washing machine. Went well.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning,
Gas Grills
FAQ
Mr. Appliance of Carrollton is currently rated 3.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Mr. Appliance of Carrollton accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mr. Appliance of Carrollton does not offer free project estimates.
Yes, Mr. Appliance of Carrollton offers eco-friendly accreditations.
No, Mr. Appliance of Carrollton does not offer a senior discount.
No, Mr. Appliance of Carrollton does not offer emergency services.
Yes, Mr. Appliance of Carrollton offers warranties.
Mr. Appliance of Carrollton offers the following services: Home Appliance Repair. Dryer Vent Cleaning.