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Mad Man Technology LLC

Computer Repair, Computer Sales, Computer Training

About us

In business since 2008 and in the computer industry since 1987. We provide computer repairs and sales in the convenience of your home or office. No unplugging your computer and driving miles for repair. We strive to offer same day or next day service when ever possible.

Business highlights

17 years of trusted experience

Services we offer

Computer Repair, Virus Removal, Data Backup Solutions, Hardware Upgrades, Wireless Networking, AntiVirus Solutions, Office Equipment Relocation, Computer Sales

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-10 of 10 reviews

Tom P.
06/2021
5.0
computer repair
  + -1 more
All the work was done successfully and in the time frame that was projected. I have been up and running ever since with no more problems. Having Lee as an resource over the years has been like having an on-demand, professional IT department at a very reasonable cost. He has helped me select computers, related equipment, and software. He set up and tweaked my wi-fi network, troubleshot functionality issues that arose due to my inexperience and mistakes I made trying to fix things myself (like this episode). He even got rid of a ransomware threat for me a few years ago. I can't speak highly enough of his knowledge and professionalism. He can do anything I have ever needed done with respect to computers and IT related issues. And he is a straight shooter.
Description of Work: Needed my faulty Microsoft Office program uninstalled, the proper Microsoft Office program installed (with all appropriate updates), my email program de-bugged and cleaned up to be functional again. I had erroneously tried to update for 64-bit MS Outlook, when in fact I had 32-bit MS Outlook on my laptop. Lee also ferreted out some conflicting Add-ons to my email that were interfering with my email program functionality and he got rid of them, so I could use my email again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$33

Tim K.
06/2021
5.0
computer repair
  + -1 more
Lee, as always was able to identify and correct the issue and get up and running very quickly. He always delivers very prompt and professional service. I strongly recommend his services!!!
Description of Work: My computer files were corrupted by a Microsoft glitch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mimi F.
06/2021
5.0
computer repair
  + -1 more
Perfect!!! Always happy with the service provided from Mad Man Technology!
Description of Work: Computer Repair & Services
Rating CategoryRating out of 5
Yes, I recommend this pro

Bobby G.
06/2021
5.0
computer repair
  + -1 more
He was quick, courteous, and professional and resolved my issue quickly.
Description of Work: Replace WiFi router
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Ann S.
06/2021
5.0
computer repair
  + -1 more
Great, he came the next day and found the pro.
Description of Work: Printer won’t stay connected to computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Robert D.
06/2021
5.0
computer repair, computer training
  + 0 more
Over the years we have used Lee Ferguson for all issues related to computers. Our most recent jobs with Lee were to install a new computer and a mesh network for our house. Everything went very smoothly and both the new computer and the mesh network work perfectly. Lee is a real professional and is very easy to work with. Lee answers questions so that people who are not computer savvy can understand what the problem is or what he is doing. The other thing I must mention about Lee is that he is always available to answer questions. When you call Lee and your call bounces to his voicemail he returns your call most every time within an hour so you are never left hanging. Overall, Lee is a very good communicator. We have recommended Lee to several friends for personal work as well as nonprofits and they are all extremely satisfied with his work. Bottom line is that Lee does well in any environment. All in all, we HIGHLY recommend Lee for any type of computer problem, repair, installation of new equipment, etc.
Description of Work: Setup a new laptop (including transfer of data from the old computer) and installation of a mesh network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mimi F.
06/2021
5.0
computer repair
  + -1 more
Great! Every month we know our computer is cared for! Lee has been our go to computer person for years!! Highly recommend him!
Description of Work: Lee does remote backup service on our church computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Robert H.
06/2021
5.0
computer repair, computer sales
  + 0 more
Lee is extremely responsive and troubleshoots whatever the problem is. If he doesn't immediately know how to repair a problem, he is very astute in researching what needs to be done. He delivers what he promises in a very timely fashion - much better than leaving a computer at a big box store and having them ship it off to be repaired.
Description of Work: Computer hardware and software support

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon W.
05/2019
5.0
computer repair
  + -1 more
Lee is 5-star (highest). He does outstanding work. He knows his stuff. He's no frills or wasted time. We (my wife has also had Lee to our home for service work) highly recommend Lee.
Description of Work: Internet connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack W.
03/2012
5.0
computer repair
  + -1 more
They were fantastic. I recommended them to my daughter who also used them.
Description of Work: I had a problem that they solved. They then installed a DVD drive for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

    Contact information

    1916 Glen Hill Dr, Carrollton, TX 75007


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Mad Man Technology LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: Closed

    Mad Man Technology LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Mad Man Technology LLC does not offer free project estimates.
    No, Mad Man Technology LLC does not offer eco-friendly accreditations.
    No, Mad Man Technology LLC does not offer a senior discount.
    No, Mad Man Technology LLC does not offer emergency services.
    Yes, Mad Man Technology LLC offers warranties.
    Mad Man Technology LLC offers the following services: Computer Repair, Virus Removal, Data Backup Solutions, Hardware Upgrades, Wireless Networking, AntiVirus Solutions, Office Equipment Relocation, Computer Sales

    Contact information

    1916 Glen Hill Dr, Carrollton, TX 75007


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed