They are crooks and frauds. They had to replace our roof twice because it wasn't completed correctly the first time, continued to hassle me for money over and over again, then didn't complete the job, left a crooked pipe in my attic and my roof was replaced months ago (which they still haven't fixed). Nails in my driveway and yard still that they "picked up" and damage to our brand new outdoor AC unit because they didn't cover. Please do yourself a favor and select another company.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,000
Linda J.
01/2013
5.0
roofing
+ -1 more
See above.
Description of Work: I do not remember what we paid out of pocket after insurance was involved. But we had talked to several roofers before choosing Hawkins. They were easy to work with and also offer a nice referral program. They did their work and cleaned up after themselves. We'll probably call them when we have damage from our next hail storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori S.
12/2012
1.0
roofing
+ -1 more
I want to begin with the fact that I was quoted $500 and ended up paying $650 with less service and not being informed of the change in cost before the job was started and completed. We called Hawkins Roofing because we thought they did the inspection on our roof for the relocation company handling our move but Mr. Hawkins said they had no record of inspecting it but asked if they could come look at it and give us a quote to repair it and if they were close to the previous quotes we received they could repair it at that time. Since they were a licensed roofing company and we were rapidly approaching a deadline, I said yes and he said he would have a gentleman call me the next day to set up a time to come out. The next day came and passed with no call... so I called again and left a message that no one ever called. That afternoon I received a call from a gentleman and he said he would come out the next day. He looked over the roof and told me he would replace all damaged shingles including those with exposed fasteners and would replace the plastic pipes in addition to the flashings with metal all for $500. I noticed his van didn't have signage for Hawkins Roofing and didn't look like a professional vehicle and after visiting with him discovered he was a "subcontractor " for Hawkins Roofing. I asked him if he was a licensed roofing company and he said no. I told him we needed a licensed company to perform the work because the relocation company required it and he said Hawkins Roofing would still invoice it. I told him they would also have to stand behind the work. I spoke with Mr. Hawkins and he stated that in the state of Texas there really is no such thing as licensed roofers and I told him on his Angie's List posting under his company heading it states that he is a licensed and bonded roofing company and he said, "Oh, well, it must be true if it's on Angie's List." He said he would prepare and send an invoice. When they arrived at our house they completed the work less the steel pipes and they only sealed the exposed fasteners instead of replacing the shingles as was quoted in the $500 price. Then they presented me with the invoice and it was priced $650.00 instead of the $500 oriniginally quoted. Mr. Hawkins nor the gentleman who did the repairs informed me they were increasing the cost $150.00 and decreasing the service. Hawkins roofing should never take it upon themselves to send a "subcontractor " without first contacting the customer and should always communicate to the customer they are changing the price and services before beginning a job. Very unethical.
Description of Work: Replaced broken and damaged shingles. Replaced flashings and sealed exposed fasteners.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$650
William B.
11/2011
5.0
roofing
+ -1 more
We used them because they were local and we liked what they had to say. They did an excellent job. They were going to do away with the turbines and go with full ridge ventilation for the same price. We have a car port so that created a little extra work in getting rid of the old roofing. We are happy with the work. We had no problems whatsoever. Our insurance company sent me the check so he knew what they were willing to pay for the work. They were on top of the work and cleaned up everything. They didn’t leave any scrap or junk and they cleaned up all the nails. We would certainly recommend them.
Description of Work: We used Hawkins Residential Roofing to roof my house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,700
Jeana B.
09/2011
5.0
roofing
+ -1 more
We were selling our home and the buyers requested that we repair a few items the inspector found in need of repair. Hawkins Roofing was referred to us by our Realtor. We needed a quick estimate and repair schedule. Damon provided the estimate within 24 hours of our call, and scheduled the repair by the end of the week. His quote beat other estimates that we had received, and included more work. We will definitely use this company in the future, and refer to friends and family.
Description of Work: They put in new shingles and did a decking repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Michael W.
08/2011
5.0
roofing
+ -1 more
THEY WERE VERY PROFESSIONAL. DID A GREAT JOB OF CLEANING UP AND REPLACING THE ROOF.
Description of Work: REMOVED OLD ROOF REPLACE WITH NEW
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48,000
MARY D.
01/2011
5.0
roofing
+ -1 more
The roof is still holding up, but we haven't had much rain, so I was waiting to make sure that everything worked really well. He was right with the other estimates that I received. As soon as I am able to get all the money together, I plan on using them to put on the new roof.
Description of Work: Hawkins Residential Roofing gave me some different options for repairing my roof, since I couldn't really afford to get a new roof even though I needed one. He really recommended that I get a new roof, but he told me that he thought he would be able to fix my immediate problems, of course with no guarantees. In his personal opinion, he though it would do me for awhile. He gave me some options, showed me pictures of the roof, and told me what needed to be done. Then, they came out and took care of it quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Mark W.
06/2010
5.0
roofing
+ -1 more
We called Hawkins Roofing to give us an estimate on extensive wind damage to our roof, gutters, etc. Randy, the owner, advised us to have him come over when our insurance adjuster showed up in order to lend a professional roofer's opinion on what needed to be replaced/repaired and how damage occured. Not only did he show up on time with the adjuster, but his bid was very reasonable. The roof had to be replaced and Randy took care of everything. He brought us shingle samples, paint samples, you name it; and educated us on the entire process. He scheduled every step of the process and when he couldn't be here, he kept in touch with us frequently. The project was done quickly and efficiently, looks great and the entire yard was cleaned of all debris everyday. We liked his work so much that we had him do some extra stuff around the house as well. We are very happy with Hawkins Roofing and highly recommend this company to anyone considering a roofing project.
Description of Work: Re-roofed entire home, replaced all gutters and downspouts, re-painted and repaired trimwork, installed custom-built sunscreens on east and west sides of home, installed custom-built chimney caps over both chimneys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Denise R.
06/2010
5.0
roofing
+ -1 more
Had our roof done by Hawkins Roofing, Randy was very knowledgeable and helpful as we discussed the options available. The job was started and completed on the agreed date. All debris was picked up and removed from our yard (very important, we have 2 dogs). We are very satisfied with our new roof, our home looks wonderful and there is no better feeling than a solid roof over our heads. I highly recommend Hawkins Roofing.
Description of Work: Complete replacement of roof. Shingles, felt, turbines, flashing, roof vents, plumbing stacks.
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Service Categories
Roofing
FAQ
Hawkins Residential Roofing Inc is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Hawkins Residential Roofing Inc accepts the following forms of payment: Check