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Four Stars Plumbing Co.

Plumbing, Water Heaters, Natural Gas Lines

About us

Four Star Plumbing Co., a plumbing company with over 30 years of plumbing services. Serving Carrollton and Plano areas with the finest plumbing services. Our legacy began in 1980 and this year we are celebrating 30 years of service excellence. Give us a call and discover what thousands of other families all ready know. Our Plumbers are some of the best professionals in the business. They are all licensed and are required to maintain continuing plumbing education every year. We do extensive background checks to insure reputable character and professionalism. GOOGLE+: https://plus.google.com/+Fourstarsplumbing/about

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, General Residential and Commercial Plumbing , Sewer, Gas and Water Service Replacement, Drain Cleaning, Leak Location and Repair, Instant Hot Water, Flood Prevention Products, Disposers and Hot Water Dispensers, Water Filtration,

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.316 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
25%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
3.8
professionalism
4.2
responsiveness
4.5
punctuality
4.4
Showing 1-16 of 16 reviews

Tyna R.
01/2018
4.0
plumbing
  + -1 more
It got unplugged for a day or two. The real problem was that the pipes under the house were cracked and full of roots, which they didn't tell me and I guess they didn't know. $400 is a lot to unplug a toilet.
Description of Work: Unclogged upstairs toilet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Warren S.
06/2016
5.0
plumbing
  + -1 more
Excellent. Showed up exactly on time. Finished the job ahead of schedule on the same day. Exceptionally professional crew all around. Competitively priced. Couldn't be happier with the service.
Description of Work: Tunneled under foundation and repaired toilet discharge line break.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven S.
12/2014
5.0
water heater repair
  + -1 more
I am very satisfied with them. I use them for all of my plumbing needs.
Description of Work: They installed a tankless hot water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jim W.
03/2014
5.0
gas leak repair
  + -1 more
They came out same day to repair the gas line to the grill and they did a great job. I would highly recommend them.
Description of Work: Gas Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sheri M.
07/2013
5.0
plumbing
  + -1 more
They were very helpful and assisted with teaching me some basic of Toilet 101 in addition to installing a new valve and flapper. I've used them for years and they always do excellent work. Pricing is not the cheapest but you can't complain when the work is good.
Description of Work: Toilet Repairs

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Michelle W.
05/2013
5.0
plumbing
  + -1 more
They did some little things for free like fixed my shower head. They are always really nice, professional and prompt on their time. If they need to adjust an appointment they will call you.
Description of Work: I used Four Stars Plumbing Company for some major work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kent A.
01/2013
5.0
plumbing, water heater repair
  + 0 more
Four Stars gave a firm price for the repairs and scheduled a time that was convenient for us. They called the morning of the job to make sure our schedule was still OK and they showed up on time. The individual was very professional and took care to perform the work as quickly as possible. Once the work was completed, he checked all the connections and had us review the work to make sure we were satisfied. He answered our questions and gave us advice on how to minimize repair costs in the future.
Description of Work: We replaced the water heater and had some minor plumbing repair in one bathroom. The water heater is located in an attic area and is a gas water heater. The plumbing was to replace the flow valve in a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Julie B.
01/2011
5.0
plumbing
  + -1 more
They are excellent. They were only at the home for about an hour. I called them the night before and they were able to come out the next morning.
Description of Work: They put in a new flapper for our toilet and installed a new washer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald M.
06/2009
5.0
plumbing
  + -1 more
Excellent - leak isolated and located on Thursday and repair completed on Friday. Quote was provided for all work before starting.
Description of Work: Repair Leak in Foundation - leak in hot water line in foundation required locating leak, breaking out foundation with jackhammer, repairing leak, replacing and floating concrete foundation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Laura R.
12/2008
1.0
plumbing, water heater repair
  + 0 more
The installation didn't pass inspection, so I had to take another day off to have them fix the problems. A couple days after the second visit we found that we were missing an iPod Nano. I can't prove that the Four Stars repairman stole it, but the he was the only workman in the house in this time period. Also, when the exhaust vent started leaking a couple of weeks later they said that they weren't responsible since that is the roof. The vent didn't leak prior to them replacing the water heater.
Description of Work: Hired Four Stars to replace a water heater.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$1,300

Response from Four Stars Plumbing Co.
This customer can not be located in our data base, I am very sorry for her experience but we feel she may have us confused with another company with a similar name.

BOB B.
12/2007
4.0
plumbing
  + -1 more
They were only at my house from around 15 min to a 1/2 hour and charge me around $50. I would check prices with other firms before hiring this company again.
Description of Work: They repaired a leak on a bathtub.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

WANDA L L.
07/2007
1.0
plumbing
  + -1 more
Installed stove up to a point and leveled it, didn't install the bracket, were quite rude when asked to install the safety bracket.
Description of Work: Kitchen stove installed.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$350

KIT H.
06/2007
5.0
plumbing
  + -1 more
I felt they were timely, I called on a Tuesday afternoon and he was here Wednesday morning. He explained everything he did and answered all my questions. He also gave me a flat fee for the job.
Description of Work: I had to have a drain pipe coming from the toilet replaced when it was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Debra M.
06/2007
4.0
plumbing
  + -1 more
On the day scheduled, a representative called and asked if they could reschedule for another day. As we had plans to have our new range delivered the next morning, we said no. A representative arrived after we insisted. We requested that he replace the washers in three shut-off valves under the sink. The technician gave an estimate of $375 and insisted that he completely replace these valves. This would have brought our total bill to $600. These valves did not need to be replaced, just serviced. He only did the work we requested on one of the valves and the charge was $89. Total time spent was approximately 40 minutes, with the vast majority of the cost going for labor. He did a very good job for the labor completed.
Description of Work: A shut-off valve was installed for a new gas range and a stem was replaced in the hot water shut-off valve to the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$314

QIAN O.
10/2005
5.0
plumbing
  + -1 more
EXCELLENT SERVICE WITH FRIENDLY WORKMAN.
Description of Work: REPLACED FAUCET HEAD ON KITCHEN SINK, REPAIRED 1950'S BATHTUB LEAK WITH CUSTOM ORDERED PARTS AND FLUSHED DISPOSAL LINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

LORI G.
04/2004
4.0
plumbing
  + -1 more
FOUR STARS PLUMBING CAME OUT PROMPTLY AND TOOK CARE OF MY LEAK.
Description of Work: LEAK REPAIR WORK DONE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$98

    Contact information

    2407 Pecan St, Carrollton, TX 75010

    http://www.fourstarsplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Natural Gas Lines

    FAQ

    Four Stars Plumbing Co. is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    Four Stars Plumbing Co. accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Four Stars Plumbing Co. does not offer free project estimates.
    No, Four Stars Plumbing Co. does not offer eco-friendly accreditations.
    No, Four Stars Plumbing Co. does not offer a senior discount.
    Yes, Four Stars Plumbing Co. offers emergency services.
    Yes, Four Stars Plumbing Co. offers warranties.
    Four Stars Plumbing Co. offers the following services: Plumbing, General Residential and Commercial Plumbing , Sewer, Gas and Water Service Replacement, Drain Cleaning, Leak Location and Repair, Instant Hot Water, Flood Prevention Products, Disposers and Hot Water Dispensers, Water Filtration,

    Contact information

    2407 Pecan St, Carrollton, TX 75010

    http://www.fourstarsplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed