AWARD MOVING SVC INC

They helped us move & store our stuffs for a few months until October 2014, but when our stuffs got back to us, a lot of the things were broken and damaged. they are a horrendous company, they fixed some of the things that they could repair, but some of the stuff are unrepairable already.

This was a terrible experience all around. I had planned a long detailed account of our experience, but it is unlikely anyone would actually read it. Suffice it to say every type of business has participants that are ethical and those that are simply looking to make a buck--Award Moving Services is definitely the latter. After having Carlton form the main office perfom a detailed walk through of our house in advance and supply a "not to exceed" quote, we were greated on moving day (nearly an hour late by the way) with another form by the leader of the moving crew informing us that the scope of the move was larger than originally anticipated and there may be additional costs (this is a 2300 square foot house mind you, not some sprawling mansion). Due to impending closing on the house we were in no position to send them away and find another company, which I am sure they are counting on when they pull this type of bait and switch tactic. At the end of a 15 hour day (yes, 15 hours to move a 2300 square foot house into a slightly larger house less than 5 miles away) we were presented a bill that was over $1000 higher than our original "not to exceed quote." They even charged us for extra tape and bubble wrap due to the amount of pictures we had, over a dozen of which they left at the old house because they ran out of carts to move them. After this occurence I did some online research and found out this is a common practice by dishonest movers. They know that most people will not have the luxury of sending them packing when they present the secondary form stating the move is much bigger than originally estimated and will cost more. Most people who are moving on a particular day are doing so because of schedules they have planned for weeks in advance and the movers know that. It is important to know that the "not to exceed" quote is just that...a quote. Do your research and find a company that does not have a reputation for these sorts of tactics. Avoid Award Moving Services for this very reason.

Went exceptionally well Everything on their end went on schedule Great job of picking everything up , getting everything re-assembled on the other end. Also included storage at their facilities at no additional cost.