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Andrew's Refinishing LLC

Furniture Refinishing and Repair, Antiques, Upholstering,

About us

Andrew's Refinishing knows that furniture is not just wood that comes together to make a structure, it is history that helps to build it. Because of this, our Dallas furniture repair customers love their furniture and have entrusted Andrew's to breathe life into it again. Since 1980, we have provided services in furniture refinishing, furniture repair and restoration, upholstery, repairs, and draperies. While providing these services, Andrew's has received the award in recognition of our high customer satisfaction. Being a family run business keeps us humble and small. This way, we can focus on what is important-You and your furniture! Our values are family quality and integrity. One of the big ones around here is relationship. We want to build relationships with everyone who walks through our doors. This way, you will know that we care about you, and what you entrust to us. In whole, we strive for excellence in all the areas we serve. Award winning.

Business highlights

42 years of trusted experience

Services we offer

Furniture refinishing, wood paneling, patio furniture, kitchen cabinets, upholstery, media rooms, repairs, drapery and window treatments & custom furniture.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
5%
3
3%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 26-113 of 113 reviews

BRIAN M.
01/2015
4.0
furniture repair
  + -1 more
The vendor took longer than two days to get back to me via a phone call, I got an automated email response within two days. The price quoted to refinish two chairs 450.00 each was more than I can afford. No price breakdown was provided. This was for labor only.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Peter M.
12/2014
5.0
furniture repair
  + -1 more
Excellent refinish job. The two cabinets were made of different woods which made stain matching more difficult. The results were awesome and the cabinets looked virtually identical. Very impressive!
Description of Work: Refinished two curio cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

chris S.
12/2014
5.0
furniture repair, upholstery
  + 0 more
Andrew's refinishing corrected my poor job of trying to glue back the broken leg and added a wooden block under the leg to support the fix. Nicely done. This business also does upholstery. I will be using Andrew's to reupholster my dining room chairs and living room sectional.
Description of Work: elaborately carved wooden leg broke off from small coffee table. I tried monster glue...didn't work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael T.
12/2014
5.0
furniture repair
  + -1 more
Company was prompt and engaged me immediately when I purchased the Big Deal. Unfortunately the cost for what I want done is too expensive and I will not move forward with this company.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Karen C.
12/2014
4.0
furniture repair
  + -1 more
I purchased the voucher and the company contacted me the next day. As we were e-mailing back and forth as to price and length of time to finish project, I asked where they were located since I would have has to bring the chairs that I wanted repaired to their premises. I found out that they are located quite a driving distance from my home and it would have taken over an hour just to get to the store. This is would have meant 2 hours with each chair and I have 6 chairs that need to be repaired. This is just too far to go. Simon was very understanding and informed me that I would be able to obtain a refund.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Brenda R.
11/2014
5.0
furniture repair
  + -1 more
We recently purchased three bar stools from a well known upscale mail order company. The foot rail on one of the bar stools was broken in transit. The company's normal policy is to replace the bar stool and they offered to do so immediately after we called. As luck would have it, the bar stools are backordered until the end of the year. I contacted Andrews Refinishing through Angie's list, and also left a voicemail message as I called while their shop was closed. I got a follow-up phone call first thing Monday morning from Lynne, the nicest person ever, who assured me after looking at photos that they could repair the bar stool. With company coming for Thanksgiving, I decided to go for it and deal with the mail order company later. Andrews Refinishing gave me a quote over the phone that didn't change when they saw the chair and they repaired it in two days. You can't tell the difference between the repaired bar stool and the others. They were even knowledgeable enough to offer to send the quote directly to the company where I purchased the chairs and the company is going to credit me for the repair. I'm delighted.
Description of Work: Repaired broken foot rail on new bar stool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jennifer M.
11/2014
5.0
furniture repair
  + -1 more
Andrews quoted 4 weeks but delivered in 3 weeks. Glad I bought an extra yard of fabric, as it was needed to match the pattern. Very pleased.
Description of Work: I had a 104" bench seat cushion made for my remodeled kitchen. I provided the fabric. Great job! Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gino I.
06/2014
5.0
antiques, furniture repair
  + 0 more
They were on time, helpful, very professional and did a great job.
Description of Work: Restored antique dining set that was broken during move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,000

John B.
06/2014
5.0
furniture repair
  + -1 more
They did a fantastic job! Table is now perfect! Delivery guys even took the time to polish the top when they delivered after repair. These guys are FANTASTIC! I would recommend to anyone who needs furniture repair or refinishing!
Description of Work: Repaired wobbly antique table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan R.
05/2014
5.0
furniture repair
  + -1 more
The crew was very nice and they cleaned up. It costed me $4000.
Description of Work: I used Andrew's Refinishing LLC for furniture repair services. He came out in April to re stain my kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kimberly B.
05/2014
5.0
furniture repair
  + -1 more
I found this company on Angie's List and had never used them before. They came and picked up a family heirloom, refinished and restored it inside out and delivered to us when finished. It's beautiful now and it was in terrible shape when they took it. The employees are all very professional and nice to deal with. I can't say enough good things about them and would definitely use them again.
Description of Work: Completely restored and refinished large antique armoire with mirror.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,023.63

Sherri C.
05/2014
5.0
furniture repair
  + -1 more
It was great. They came out and measured and provided a quote within a day or two. Simon was very enthusiastic about doing the work for me. The cabinet builder came and re-measured for exact specifications. It took about 2 weeks to build the new cabinets. The old cabinets were removed and the new ones installed in about 4 hours. They match perfectly. I am very happy with the quality of their work. I highly recommend them for any cabinet work you have done in the kitchen, especially in place of re-facing. My cabinets were previously refaced, and Andrew's could have gotten me the same effect with half the cost and better quality!
Description of Work: The provider removed water damaged cabinets on one side of my kitchen. They built new cabinets and stained them to match my existing cabinets. They were able to fit my existing doors/drawers into the newly built cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

ROBERT G.
05/2014
3.0
antiques
  + -1 more
Quoted a price went to visit. Price was more than the peace was worth. My wife is still complaining about my crappy antique bookshelf.
Description of Work: Called last year was told it would be a few months. Still waiting since last year. Price estimate was good except for one peace. May be why I'm still waiting

Rating CategoryRating out of 5
responsiveness
3.0


Response from Andrew's Refinishing LLC
We have recently contacted [removed member name] and are working with him to take care of this pieces.

Lee L.
04/2014
5.0
furniture repair
  + -1 more
I can't imagine that there is a company that could do a better job than Andrew's did on this one. Before signing up we met with Simon and he gave us a tour of his shop and just talking with him and seeing the pieces at his shop he gave us a lot of confidence. Ray and his crew stripped the cabinets and removed all the drawers and doors and took them to their shop. The sanded the base cabinets and stained, when I got home that day and saw them we were astonished at how well they looked. Next they returned the doors and drawers and again we were astonished. Eric finsihed up adding the hardware we had selected. Most people think we go knew cabinets.
Description of Work: Refinished all kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

JACK S.
12/2013
5.0
furniture repair
  + -1 more
Andrews did a great job of getting rid of all the scratches, putting a fantastic looking finish on it, and repairing the two legs that were broken. I thought the pricing was very fair for what they did. Provided an initial estimate of $500 and that's what the final price was.
Description of Work: We had an old, fairly uniquely constructed coffee table. Had been in the family for many years. After it reached our house, through 20 years of raising 3 boys it was pretty beat up. Scratched all over and two legs were broken, with one part missing. We asked Andrews to refinish and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Karen W.
12/2013
5.0
furniture repair
  + -1 more
They were an excellent company to do business with. Very professional, very punctual and involved me by keeping in touch during the process.
Description of Work: Refinished a kitchen table and four chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Renee K.
11/2013
5.0
furniture repair
  + -1 more
They refinished chairs, table, and umbrella base from pool furniture. Also redid the wood on a set of chairs.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Deric F.
10/2013
1.0
furniture repair, upholstery
  + 0 more
On July 31st I called Andrew's Refinishing and spoke with Nancy - I was inquiring as to what information I would need to provide to get a quote. She was very helpful and told me to send current status pictures, measurements & if I had pictures of what I wanted my furniture to look like when finished. On August 2nd I sent an email to Nancy with all the information requested along with a link to a web site that showed pictures of what I wanted my furniture to look like. I have yet to receive a response. I can't speak to how good their refinish work is, but their follow up is non existent. I am really disappointed as I was really excited to get this project started.
Description of Work: No follow up for quote request.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Andrew's Refinishing LLC
We deeply apologize for not getting back with this client. We recently reached out to them to apologize and are doing are best to keep up with a large volume of clients. Because of a growing client base and the up coming holidays we are going through some growing pains and have added additional staff to handle some of these issues. Owner Simon Telfer

Juanita V.
08/2013
1.0
furniture repair
  + -1 more
All Details in "What did the provider fo?", except I was forced to put in an approximate date, I have no idea when I received a recorded message that they would contact me. It has been several days.
Description of Work: I called, left message, few days later I received a call, the caller left a message they would call me within 24 hours. I have not heard since. You asked if I would use them again, there are not many refinishers that I kinow of in this area. They may do excellent work, just not good at following up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andrew's Refinishing LLC
We deeply apologize for not getting back with this client. We try our very best to respond to all of our clients in a timely manor and in this case we did not. Owner Simon

Johnny O.
07/2013
5.0
furniture repair
  + -1 more
They promised it in one week and delivered on time I Think the price was high but the Quality of the fix was very good This is nit picking but for the price I think they should've carried it to the car for me
Description of Work: Repaired leg on ottoman

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

gail C.
06/2013
5.0
furniture repair
  + -1 more
They answered immediately , but told me they didn’t do repairs on those kind of chairs. They were responsive and very nice.
Description of Work: I called them to see if they could fix a leather swivel office chair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl K.
05/2013
5.0
furniture repair
  + -1 more
I researched for months trying to figure out what to do with my kitchen cabinets. I was happy to find Andrew’s Refinishing. They did a beautiful job. I would use them again.
Description of Work: They refinished my existing cabinets and a hutch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Anastasia W.
05/2013
5.0
furniture repair
  + -1 more
My furniture was damaged in a house flood and the legs to all my tables had to be repaired and/or refinished. They scheduled a time to come by for an estimate, working to find a time convenient for me, were prompt in arriving, very friendly and took the time to look at the damage and explain what all would need to be done. Once we agreed on the estimate, we scheduled a time for pickup. when they came to get my things, they arrived when they said they would, took great care with my belongings making sure they were covered and secured in the truck. when the work was done (and it was done much more quickly than i thought possible) the took great care in getting the tables all back where they belonged. One of the tables is very heavy so they made sure it was right were i wanted it before leaving. Everyone with whom I dealt was very friendly, professional and caring.
Description of Work: They came to the house to assess the damage, gave me an estimate and schedule a time for pickup. they came back to pickup my furniture, repaired it and returned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$862

John D.
04/2013
5.0
furniture repair
  + -1 more
I sent them a picture of the chair and they told me a general price range. Then I took the chair in along with one of the other chairs I wanted to have the seat matched too. They were very interested in the history of the chairs, showed me samples from which to choose, and then told me how much it would cost. They said it would be about six to seven weeks. Well, it took less than four weeks, and the price was exactly what they told me. The people I dealt with were very personable.
Description of Work: I had a leather seat replaced in an antique chair with naugahyde (faux leather).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Jo Francis B.
04/2013
5.0
furniture repair
  + -1 more
They did a wonderful job. They charged a fair price, completed the work on time, and even offered pick up and delivery service. The new finish matches perfectly, and the entire set looks beautiful.
Description of Work: They refinished an oak bedroom set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

2425 W Parker Rd, Carrollton, TX 75010

www.andrewsrefinishing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Furniture Refinishing and Repair,
Antiques,
Upholstering,
Window Treatments,
Furniture - Custom Made,
Upholstering - Boat & Auto

FAQ

Andrew's Refinishing LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 1:00 PM

Andrew's Refinishing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Andrew's Refinishing LLC does not offer free project estimates.
No, Andrew's Refinishing LLC does not offer eco-friendly accreditations.
No, Andrew's Refinishing LLC does not offer a senior discount.
No, Andrew's Refinishing LLC does not offer emergency services.
Yes, Andrew's Refinishing LLC offers warranties.
Andrew's Refinishing LLC offers the following services: Furniture refinishing, wood paneling, patio furniture, kitchen cabinets, upholstery, media rooms, repairs, drapery and window treatments & custom furniture.

Contact information

2425 W Parker Rd, Carrollton, TX 75010

www.andrewsrefinishing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM