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Agape Home Services

4.7(
193
)

General Remodeling, Kitchen and Bath Remodeling, Ceramic Tile,

... +42 more

About us

Family owned and operated company offering complete home remodeling, renovations, improvements & repairs. Including complete or partial kitchen & bath remodels and renovations. Over 25 years combined experience in the construction industry. We also provide handyman services.

Business highlights

18 years of trusted experience

Services we offer

Home remodeling, renovations & improvements. interior & exterior, bath & kitchen renovations, tile, natural stone, cabinets, countertops, hardwood, laminate, handscrapped, carpentry, siding, doors & windows, drywall, painting, electrical, plumbing, patio covers, fences & decks.

Services we don't offer

New roofing & foundations.

Amenities

Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7193 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
3%
2
6%
1
5%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Write a review
Showing 176-193 of 193 reviews
Scott N.
11/2015
5.0
ceramic tile, countertops, home remodeling, plumbing
  + 2 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$18,000
Chimene G.
11/2015
5.0
remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Patricia C.
09/2015
5.0
remodeling
  + -1 more
unknown
Description of Work: Redid a column inside house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Sherri B.
07/2015
5.0
bathtub refinishing, ceramic tile, doors, flooring contractor, remodeling, home remodeling, plumbing, replacement windows
  + 6 more
.
Description of Work: It was a pleasure working with the entire Agape team. The remodel of the master bathroom took 11 days and included installing a new tub and tile surround, moving plumbing, installing a new toilet, tile floor and shower stall, new fixtures and closet door. They also installed two new windows in the master bedroom and replaced rotted flooring, headers and siding on the second floor. I would definitely recommend Agape for any remodel job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Sally B.
06/2015
5.0
home remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Julie and Curt R.
04/2015
5.0
remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Gregory M.
04/2015
1.0
remodeling
  + -1 more
unknown
Description of Work: Nothing - wouldn't call back.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from Agape Home Services
This member called us and spoke with one of our office staff who told him we would call him back, but wrote his phone number down wrong. When our estimator tried to call him back that same day, we discovered that number was not in service and that we had evidently written it down wrong. So, we had no way to reach this member. He called back a few days later and left another message about not receiving a call back and left his phone number again. We immediately called him back and apologized humbly and then explained we had written his number down wrong. He seemed to understand and indicated it was not a problem. After that the owner called him also and apologized for our not recording his number correctly and said he would be happy to come out and meet with him. After that, all we saw was an F from this member. We did our best and called him back twice to apologized and explain. We have instructed all our office staff based on this misfortunate incident, to repeat all phone numbers back to the customers going forward. Our apology again for error, but we have made necessary adjustments in our procedure going forward.
KATHRYN W.
10/2014
4.0
remodeling
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
punctuality
5.0
$225
David F.
10/2014
2.0
remodeling
  + -1 more
unknown
Description of Work: We enclosed an existing patio and hot tub. It was a very tough job for Agape. Ultimately, Josh, job superintendent, pulled it out of the fire. The group of people that Josh brought in to complete the work were excellent.
Rating CategoryRating out of 5
$30,000
Response from Agape Home Services
Thank you for your review. Admittedly this customer was not handled in the manner which Agape is accustomed to providing. Unfortunately the project coordination was mishandled by a FORMER employee, and once I discovered that there may be a potential issue with the planning of the project, I stepped in. As for the quality of the workmanship, I can say the final product is second to none. We at Agape always strive to give outstanding service, well planned projects, and superior quality craftsmanship. Now as for the D rating given by the Gentleman I would like to say in my opinion it is unfair. This particular gentleman, once contacted by me ( The Owner) seized the opportunity to begin a negotiating process, based on the fact that I was concerned about the progress of his project. Mind you I made the initial contact with this Gentleman regarding the issues. He never contacted me to say he was not satisfied with how the project was going. There were constant text messaging at late night hours, threats of non payment, and opinions of the proper construction methods in which he was definitely a part of, even going as far as to put on a tool belt and join in on the construction with our contractors, which clearly is forbidden in our contracts due to liability issues. In retrospect I wish I had been more involved with the project from the beginning and feel like this could have all been avoided, but unfortunately we have to trust others in order to grow. In closing I'd like to say I'm sorry for the inconvenience this gentleman had to endure, but in the end it was not only made right, but he was given a $1,000.00 credit in good faith for the inconvenience. Even he stated the guys we sent to finish were top notch. I will strive to learn from this experience and not make the same mistake. Sincerely, Jerry Wetrich ( Owner Operator)
Diwakar P.
09/2014
2.0
remodeling
  + -1 more
unknown
Description of Work: He came home and asked a few questions. Never got an estimate or further info since then.
Rating CategoryRating out of 5
responsiveness
2.0
Response from Agape Home Services
We accept full responsibility for failure to provide an estimate in a timely manner, as the salesman who ran the appointment with this gentleman was terminated due to his lack of attention to detail. It is unfortunate when these circumstances arise, but swift action was taken with the former employee. We are truly sorry for our failure, and any wasted time we caused this gentleman. We will endeavor to recruit the next salesperson who understands the Agape commitment to excellence.
Leia W.
06/2014
5.0
concrete repair, fencing, remodeling, landscaping
  + 2 more
unknown
Description of Work: This was a great experience! They quoted to redo my entire yard, which included new landscaping, grass, retaining wall, concrete, and a wooden fence. Absolutely easy to get along with, and prices were really reasonable. Had I not had an emergency use for my funds, I would've proceeded. I'll be back!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Donna R.
08/2013
1.0
remodeling
  + -1 more
See above
Description of Work: I called and left a request for quote to 2 different contractors on same day. Becky answered the phone request for quote. I thought I had contractor #2 on the line when she called and was addressing her as Wanda....the whole conversation. She didn't bother to tell me her name was Becky until she had pictures of my bathroom and a phone quote of it sounded like a routine $18,000 - 20,000 per job quote. This one is not interested in customer service, or smaller jobs, or detailed quotes. I'd shy away from this lady. It just appauls me these, "biblical" names people use to pull in customers thinking they'll be given a fair shake. This is what chaps me most I think.
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
$20,000
Response from Agape Home Services
I am extremely disappointed to hear of this members comments. She did address me as Wanda, but I did not want to interrupt and be rude while she was talking about her scope of work. I felt her misunderstanding my name was irrelevant to listening and understanding what she wanted ( I have been called Peggy also). As far as her comments, I would like to answer these: 1. Customer service- she contacted me on August 3, 2013 and I answered her the same day 3 hours later and she replied back by email in thanking me for a fast response. 2. Photos - As far as her sending photos of her bathroom, I never received any photos from this member. I have checked all our emails thoroughly. Maybe she thought she had sent them, but I never received any. 3. Smaller jobs- we complete projects that are as small as one day. 4. Detailed quotes - we have some of most detailed quotes in the industry. We were only giving her a range according to the description of work she gave us to help her for budget purposes. 5. Our company name - Lastly, this is the saddest part. We don't use our name to pull in customers, our quality of work, professionalism and customer service gain us continual repeat customers and referrals. Our company name conveys what we have received and only want the same for all. My regret that this member misunderstood my intentions. We hope her project goes very well.
Cheree K.
06/2013
5.0
remodeling
  + -1 more
N/A
Description of Work: I didn't have them come out since the price was high. They were wonderful on the phone and if I had time to discuss pricing with them I probably would have used them.
Rating CategoryRating out of 5
value
2.0
Yes, I recommend this pro
LYNDA G.
03/2013
4.0
remodeling
  + -1 more
No work was done.
Description of Work: This company does not do remodeling on houses built prior to 1978. They do not have the EPA certification to work on houses built before '78 nor do they plan on obtaining the paperwork to be certified. She kept telling me it takes 3-6 months to file the paperwork and without the certification they could be fined $37,000 per day, so she made it very clear there is no way they would work on such an old house (mine was built in '73).
Rating CategoryRating out of 5
professionalism
3.0
Response from Agape Home Services
We regret we were unable to help this member with her home. The majority of our business has been homes between 15 to 30 years old and has kept us extremely busy. Customer service and quality are our two main focuses as you can see from all of our other reviews below. We wish this member well on her current project.
Robert P.
10/2012
5.0
remodeling
  + -1 more
Excellent.
Description of Work: Cut kitchen cabinet to install stove.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Shane R.
07/2012
5.0
fencing, flooring contractor, remodeling
  + 1 more
No issues
Description of Work: We had the company come out for a bid on hardwood flooring, wrought iron fencing, and an outdoor kitchen/cook area
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Leah J.
05/2012
2.0
flooring contractor, remodeling
  + 0 more
Please see above
Description of Work: Believe it or not, I like these people, and wished we could have used them. They promised to make appointment but "lost my contact info". I called again and Becky and a contractor came...on time... and took measurements and info and promised an estimate in 7-10 days. That was two months ago. Never heard from them again, and we have lost confidence in their integrity. From looking at other reviews I conclude we must be the exception, but I must rate our experience honestly.
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Response from Agape Home Services
This customer is correct is his review. We personally called this customer and apologized for not getting back with him. I explained some of the reasons (which included a tradgedy) with our estimator, but told him never the less even though we were overwhelmed during that period, we should have called. We take personal responsibility for this lack of service. We sincerely regret this oversight.
Ed E.
02/2012
5.0
drywall
  + -1 more
They did an excellent job.
Description of Work: Repaired hole in drywall and installed handles on kitchen and bathroom cabinets/drawers
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260

Contact information

3207 Skylane Dr, Carrollton, TX 75006

http://www.agapehomeservices.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

General Remodeling,
Kitchen and Bath Remodeling,
Ceramic Tile,
Interior Painting,
Drywall,
Plumbing,
Countertops and Backsplashes,
Electrical,
Lighting,
Doors,
Cabinet Making,
Marble and Granite

FAQ

Agape Home Services is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Agape Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Agape Home Services does not offer free project estimates.
Yes, Agape Home Services offers eco-friendly accreditations.
No, Agape Home Services does not offer a senior discount.
No, Agape Home Services does not offer emergency services.
Yes, Agape Home Services offers warranties.
Agape Home Services offers the following services: Home remodeling, renovations & improvements. interior & exterior, bath & kitchen renovations, tile, natural stone, cabinets, countertops, hardwood, laminate, handscrapped, carpentry, siding, doors & windows, drywall, painting, electrical, plumbing, patio covers, fences & decks.
New roofing & foundations.

Contact information

3207 Skylane Dr, Carrollton, TX 75006

http://www.agapehomeservices.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM