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A Better Pool Service

Pool and Spa Service

About us

At A Better Pool Service, it's our goal to serve all your pool care needs from weekly maintenance, repairs, upgrades, renovations and other special services including emergency services. A Better Pool Service currently offers repairs, upgrades and special services throughout most of the Dallas metroplex, including Dallas County, Denton County and Collin County.

Services we offer

Pool Cleaning, Pool Chemicals, Pool Maintenance, Pool Upgrades

Services we don't offer

Pool Contruction


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.0
responsiveness
3.5
punctuality
4.0
Showing 1-4 of 4 reviews

Fred B.
06/2018
2.0
pool cleaners
  + -1 more
I would NOT use this pool company. Last year I needed a new pump and I asked for them to replace my mastic. They repaired the pump and did not do the mastic. I just thought they were busy and forgot. This year they replaced my heater, and did not replace the mastic, even though I got a quote for cost. I've tried contacting them through phone and email requests, and they never return a response. I guess they pick and choose what they want to do, and are NOT there for customer support. Just seems like a shady business to me. Just move on and find another company because you're guaranteed full service here!
Description of Work: Heater and mastic replaced

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Jerri G.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They repaired collapsed PVC piping and my backwash valve, which they needed to remove to get to the pipe fitting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Dallas T.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Weekly chemical-only service. They've done everything I expect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Jerri G.
05/2014
5.0
pool cleaners
  + -1 more
Clayton was very nice. Said my grids about 2yrs old so I must have replaced them before. Was very neat and did the cleaning out on the alley and then rinsed the DE and dirt away. He says he does other pools in neighborhood. Christine, the secretary, called me when he was 15 min out and he was. I would use again. He is the type of guy that lets you watch and learn, so you can do it yourself in the future, if you so choose.
Description of Work: A complete filter clean and reload with DE and inspect equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from A Better Pool Service
Thank you so much for the positive review. We do our very best to help the customer even with a simple phone call to let you know we are on our way. We do not want to inconvenience you and want to do our very best once we get there. If you need us for anything else, please do not hesitate to call or if you want more information on our services, please visit our website at www.abetterpoolservice.com.

    Contact information

    2520 Tarpley Rd, Suite 300, Carrollton, TX 75006

    http://www.abetterpoolservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    A Better Pool Service is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    A Better Pool Service accepts the following forms of payment: Check,MasterCard,Visa
    No, A Better Pool Service does not offer free project estimates.
    No, A Better Pool Service does not offer eco-friendly accreditations.
    No, A Better Pool Service does not offer a senior discount.
    No, A Better Pool Service does not offer emergency services.
    No, A Better Pool Service does not offer warranties.
    A Better Pool Service offers the following services: Pool Cleaning, Pool Chemicals, Pool Maintenance, Pool Upgrades
    Pool Contruction

    Contact information

    2520 Tarpley Rd, Suite 300, Carrollton, TX 75006

    http://www.abetterpoolservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed