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Courteous Carpet Care

Carpet Cleaning, Air Duct Cleaning, Carpet Sales and Installation,

About us

We are a Residue Free Carpet Cleaning company located in Hunt County.Our service areas are Caddo Mills,Greenville,Royse City,Rockwall,Campbell,Cash,Celeste,Commerce,Floyd,Hawk Cove,Lone Oak,Merit,Neylandville,Quinlan,Union Valley,West Tawakoni,Wolfe City,Rowlett,Fate,Heath,McLendon-Chisholm,Mobile City,Wylie,Blue Ridge, Farmersville,Josephine,Lavon,Nevada,Princeton and Sachse.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

We all know that accidents happen. Don't worry Courteous Carpet Care offers a wide variety of cleaning and repair services.Our residue free carpet cleaning will leave your home or office fresh and clean.All carpet stretching and repairs are backed with a one year warranty.Emergency Water Extraction is offered 24 hours a day.Our technicians are properly trained to remove even the toughest stains and Pet odors.We also clean tile and grout by hand scrubbing grout lines and applying steam.

Services we don't offer

Courteous Carpet care unfortunately does not restore or replace hard wood floors.If you are looking to replace or install carpet or tile we do not offer those services either.On the bright side , If these services are needed we can defiantly offer you a referral to a company that will treat you fairly and take care of you with the same level of service as we would.Thank You For Your Interest.We look forward to your call.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-18 of 18 reviews

Christine G.
09/2018
5.0
carpet cleaners
  + -1 more
Great-carpet looks great after 10 years of abuse, ground in dirt, dog hair, dog pee, MORE dog pee!!! Cleaned fairly quickly, dog avoids it!! Professional job and cleaned up after himself. Very pleased, nice guy. Has Paypal-already paid for job on the spot. Done!
Description of Work: Cleaning up after dog pee. Phew!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Courteous Carpet Care
Loving the feedback.Thank you ma'am. We appreciate your business and look forward to hearing from you again.

Clay W.
09/2017
5.0
carpet cleaners
  + -1 more
Very courteous, professional, friendly and prompt. All what you want in a business.
Description of Work: 3 Bedrooms and stairs. I thought I was going to have to replace the stairs carpet that was full of stains from tenants kids spilling food on the way to their bedroom. Courteous Carpet Care got it looking almost new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$367

Response from Courteous Carpet Care
Glad to see everything dried up nicely and that you were satisfied with our services. We love it when clients give their Feedback regarding their experiences towards our company. It is our goal to provide complete and unbiased information to all of our members. Thank You for your time and honesty. We appreciate your business sir.

Robin B.
05/2017
5.0
carpet cleaners
  + -1 more
I called Courteous Carpet Care Monday morning to request ASAP service. Jerry returned my call within 1 hour and scheduled me for Tuesday morning. Jerry and Justin arrived today within the agreed upon time window. They were fast, efficient and friendly. They measured and assessed each room then gave me their price. Jerry even ran the vacuum in the living room to pick up stray grass clippings that had been walked inside. My carpets and rugs look like new now. The whole house feels better to me just knowing the floors are freshly cleaned. Jerry accommodated my request to pay via PayPal and his money was on its way before he left. I have seen a review that thought his price was high. For the effort they put in and the responsiveness to my sort-of-OCD cleaning requirements, the price was just fine. I will use Courteous Carpet Care again and have no hesitation in recommending them to others.
Description of Work: Carpet and area rug cleaning in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Courteous Carpet Care
Thank you for your time ma'am. We sure do love it when our clients give their Feedback regarding their experiences. Glad to see everything cleaned up nicely. THANK YOU MA'AM.

KAREN W.
04/2017
5.0
carpet cleaners
  + -1 more
Loved this service! Jerry responded quickly and came the following morning. He and his assistant were friendly and professional. I was afraid my two dogs had ruined my beautiful rug but Jerry's technique restored the rug. I was happy to see that the stains were gone!
Description of Work: Cleaning for 8x10 rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Courteous Carpet Care
Thank you for such an amazing review. The feedback is much appreciated. You're awesome. Thanks.

Andrew A.
04/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
A+ service! I called Jerry and after telling him what I needed he was at my house within an hour. The work was done quickly and efficiently! Jerry explained everything he was doing which brought peace of mind. He and his partner were able to complete the job within just a few hours.. Very friendly. I would highly recommend this company! I will definitely use them again when the need arises!
Description of Work: Air-duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$408

Response from Courteous Carpet Care
Glad to see we were able to make a good impression.Thank you for taking the time to write such an outstanding review. We are honored to have been available to provide our services to you and your family.

Kerri M.
12/2016
5.0
carpet cleaners
  + -1 more
Jerry was very nice, very responsive to what I needed. The cleaning was easy and quick, but well done. We were not put out at all by them cleaning. The customer service was above and beyond!
Description of Work: I needed all the carpet in my house cleaned - main rooms, halls, bedrooms, closets - everything!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Courteous Carpet Care
Just wanted to respond back to complement you on an outstanding review. Your feedback is much appreciated. Thank you for your business.

Jan W.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 2 very large stained areas on carpet caused by a roof leak. They agreed to work on New Year's Eve since our business would be closed the next day and that would give the carpet time to dry before being walked on. Very professional, pleasant, easy to communicate with, and fast. After cleaning carpet looked better than before the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Courteous Carpet Care
There's nothing better than positive feedback. We are honored to have you as our clients and look forward to a future of clean carpets. Thank you for taking the time to leave this amazing review. Much appreciated.

Ashley R.
11/2015
5.0
carpet cleaners
  + -1 more
He explained the process was very polite complimented me on my home and got in and out quickly and efficiently. He showed up on time which is always impressive to me for service jobs of any kind. He seemed genuinely to care about my concerns about getting rid of the awful sick smell. He was also very thoughtful as I am a single teacher on a limited budget and he made the service very affordable for me. My house now smells wonderful!
Description of Work: He deodorized and deep cleaned a hall and bedroom where my dog had been sick (diarrhea) all throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Courteous Carpet Care
Thank You for the positive feedback.We appreciate you taking the time to review our services.

bobbie B.
11/2015
5.0
carpet cleaners, carpet installation
  + 0 more
Our septic system had a small problem over the weekend, and there was water in the master closet. I emailed Courteous Carpet Care on Saturday morning, but they did not respond. We called first thing Monday morning and they came right over. They pulled up the carpet, removed some of the padding and left fans running to dry out the carpet. Tuesday morning, they returned, replaced the padding and cleaned/sanitized the carpet. Cons: The original price seemed a little high given the size of the closet, and they did not respond to our inquiry on Saturday - their listing shows they have hours on Saturdays. Overall, they did a great job and we will likely use them again - hopefully for nothing more than a regular cleaning vs emergency, plumbing cleanup.
Description of Work: Cleaned the carpet in my master closet after a small septic mishap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Courteous Carpet Care
Glad to see everything dried up nicely and that you were satisfied with our services. We love it when our clients give their Feedback regarding their experiences towards our company. It is our goal to provide complete and unbiased information to all of our members. Thank You for your time. Happy Holidays from Courteous Carpet Care.

holly B.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Outstanding job, friendly owner, definitely will use again in needed time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Courteous Carpet Care
Glad to see that everything dried up nicely.It's always a pleasure when someone shows their appreciation by reviewing our services. Thank You.

Marie P.
03/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Courteous Carpet Care
[Member name removed] we appreciate your willingness to share your experience with others by taking the time to add your review to our AngiesList listing. Thank You Kindly .

Erica S.
06/2014
5.0
carpet cleaners
  + -1 more
The owner was very friendly and punctual. He did a very professional job. I had some stains in one room that I was convinced would never come out and now I can't even tell where it was. My son tells me it smells nice...due to allergies right now I am unable to smell a thing. :) I will use them again.
Description of Work: I had the carpets cleaned in six rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Response from Courteous Carpet Care
Come on now!You got me blushing.That was a very nice thing to say .We appreciate your comments and look forward to seeing you in the future.THANK YOU for allowing us to maintain your floors.Our goal is to give our community the opportunity to live a safer/healthier lifestyle starting with their carpets.

Laura M.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The owner Jerry was very pleasant to work with. They did a good job on the carpets. The only thing I would have liked to have seen is dryers setting out so that the floors in other rooms could be drying quicker while the main area was being cleaned. The price was great and actually lower than what was discussed. Jerry actually showed up early, he also worked with me on when he could come to the house. Thanks for a job well done!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Courteous Carpet Care
There is Nothing better than being able to get a clients feedback.Thank you for taking an interest in Courteous Carpet Care and allowing us to be part of your list of contractors.

Betsy K.
04/2014
5.0
carpet cleaners
  + -1 more
The owner 'Jerry' arrived at my home on time and got right to work. He is really into his profession and he showed genuine interest in making sure that I was satisfied with the results of the cleaning. If I were to give any criticism, it would be that he's a little and quot;Chattyand quot;, but being that all he wanted to talk about was the process of cleaning the carpet and what kind of machine he uses, it was alright with me. I was happy to see just how much he enjoyed what he was doing and how well he did it! The charge was $203 less 15% Angie's List discount for 2 large rooms and he added the closet cleaning (post quote) at no extra charge. So $173 total. I will definitely call him again next time I need carpet cleaning~
Description of Work: Pre-treat and clean carpet in 2 rooms and a closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Response from Courteous Carpet Care
Glad to see you were satisfied with our services.Taking the time to go thru and review us helps others in choosing a company that best fits them.Thank You.

John S.
03/2014
5.0
carpet cleaners
  + -1 more
Upon Contacting Mr Jerry Lawson and discussing the process with him, he explained the entire service to me and explained any additional services that were associated. He explained the rates he charged when I gave him the information on the room sizes. He was very courteous and I set up an appointment with him. Upon arrival, he proceeded to go about his business in a very professinal way and did a fantastic job. I was very impressed with the job he did and would reccomend him to everyone.
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Courteous Carpet Care
Thank you for your interest in sharing our service with others.Customer Satisfaction is important when running a local business.We are honored to have you as a loyal customer and look forward to taking care of all your flooring needs for years to come.Awesome Review.

Catherine K.
02/2014
5.0
carpet cleaners
  + -1 more
Excellent service and very thorough! Thank you
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Courteous Carpet Care
Your response is greatly appreciated.Our business has grown thanks to customers like you taking their time to share their experiences with each other.We enjoy seeing the feedback and strive on offering 100% Satisfaction to all of our customers. THANK YOU.

Cory A.
02/2013
5.0
carpet cleaners
  + -1 more
My fiance and are about to move however, we wanted to clean the new homes carpets. We didn't find out till 6 PM that our cleaner was busted. My fiance found a nearby carpet cleaner to set up an appointment. She explained to him that we would have to schedule it for a week later because the current electricity would be disconnected the following day. Much to our surprise the man was very understanding and decided to to meet me at the house after his work hours so we could do the job before all of our stuff got in. The worker from Courteous Carpet Care arrived at the time he said he could, took one look at the carpet and said he would have it done shortly. He did an amazing job, the carpets looked new compared to what they were. The worker was very courteous, friendly and had no problem explaining the chemistry of how everything worked to appease my curiosity. Very professional company and will definitely use them again very shortly because they also do auto carpet.
Description of Work: One living room, and 3 bedrooms. Previous tenants had 3 little dogs that left stains and odors throughout the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jennifer Y.
12/2012
5.0
carpet cleaners
  + -1 more
He arrived on time and took a look at what we initially called him for, which was to patch a hole in the carpet that our rabbit chewed up. He says it's no problem, and we also asked for an estimate to clean the carpet. He asked when we wanted it done, and I said as soon as possible, so he did it while he was there as well. He was super friendly and did a terrific job. He patched the carpet with some carpet from the closet. The patched carpet is not noticeable at all unless you are looking for it. Even then, I had a hard time finding it again! We are trying to clean up the apartment because we are moving out, and he really went above and beyond to get the carpet looking great and even helped us with an old mess that had accumulated under the fridge. I am so thankful for that! The carpets look great after being cleaned.
Description of Work: Patched a hole in the carpet and cleaned all of the carpet in the apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    2502 Gilmer St, Caddo Mills, TX 75135

    http://www.courteouscarpetcare.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Carpet Sales and Installation,
    Oriental Rug Cleaning,
    Dryer Vent Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Drapery Cleaning,
    Ceramic Tile

    FAQ

    Courteous Carpet Care is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Courteous Carpet Care accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, Courteous Carpet Care offers free project estimates.
    Yes, Courteous Carpet Care offers eco-friendly accreditations.
    Yes, Courteous Carpet Care offers a 10% senior discount.
    Yes, Courteous Carpet Care offers emergency services.
    Yes, Courteous Carpet Care offers warranties.
    Courteous Carpet Care offers the following services: We all know that accidents happen. Don't worry Courteous Carpet Care offers a wide variety of cleaning and repair services.Our residue free carpet cleaning will leave your home or office fresh and clean.All carpet stretching and repairs are backed with a one year warranty.Emergency Water Extraction is offered 24 hours a day.Our technicians are properly trained to remove even the toughest stains and Pet odors.We also clean tile and grout by hand scrubbing grout lines and applying steam.
    Courteous Carpet care unfortunately does not restore or replace hard wood floors.If you are looking to replace or install carpet or tile we do not offer those services either.On the bright side , If these services are needed we can defiantly offer you a referral to a company that will treat you fairly and take care of you with the same level of service as we would.Thank You For Your Interest.We look forward to your call.

    Contact information

    2502 Gilmer St, Caddo Mills, TX 75135

    http://www.courteouscarpetcare.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day