TEXAS OVERHEAD DOOR

The service tech arrived about two hours after we called for assistance. He quickly determined that the master spring had broken. He had replacement parts available with him, and the repair was completed in 30-45 minutes. Our garage door works fine now. We were very impressed with the company's responsiveness and the tech's professionalism. The price of $360.00 includes $65.00 for an optional extended parts warranty which we purchased; otherwise the price for the repair would have been $295.00.

Great job, and did not try to sell me something I didn't need. The last tune up I had several years ago by a competitor, O'Brien, who said if I didn't replace rollers for over $200, the garage door would soon stop opening/closing. Texas Overhead Door said rollers were still good, and would cost $85 to replace when needed.

One of my Torsion springs broke on my garage door Sunday night, 06/25/17 I also had American Home Shield Insurance which I later cancelled, I was assigned a company but when "Flash Garage door Service" called I was told the Insurance covered my garage door opener components and parts only. They told me It would cost me around $300 plus to replace one spring and around $500 for both springs can't say what I told them, but that's when I looked on Angie's list and found this company after calling several other places. I called TEXAS OVERHEAD DOOR around 9am and was told they could have someone out between 10am and 11am "Mike"called to let know he was on his way, Mike was right on time, and got to work extremely fast. From the time he arrived he took less than 25 minutes to replace both torsion springs, completely lubricate garage door and all working parts, inspect rollers tighten all screws and bolts. I highly recommend this company. I had estimates ranging from $399 up to $600 Dollars They quoted me a price of $299.00 they also gave me a senior or Military discount not sure which, that lowered the price to $230.00 + tax total spent $241.00 a big thank you to to this company, will pass the word around.

They did a great job and there were no issues. We were very satisfied with the quality of materials and the quality of work.

Long time 10+ year customer, called Texas Overhead door to replace broken torsion spring. When repairman showed up, he stated the fee was $300 for a 1 year warranty and $360 for a 3 year warranty for installing the same spring. The price sounded high to me, but he was already there and I told him to go ahead an repair it which took around 30 minutes. After he left I did some shopping around to local business's and found I could get the same job done for around $200 at multiple places. The retail price of the springs is under $100, plus the standard service charge of $89, total bill should have been below $200. Called Texas Overhead Door and spoke to Patti, who told me that pricing had been in effect since Jan and refused to adjust the price. The lesson is that even a long time company you have done business with 10+ years is capable of price gouging, always shop around and ask for a quote ahead of time.

It was great. It wasn't very much. It wasn't a big job. They showed up on time and they did the job in the timeframe that they said they would. They didn't try to charge us for anything extra. They charged us exactly for what they were going to.

They were very nice. The price wasn't near what I thought it was going to be. It was very reasonable. They didn't try to talk me into doing something I didn't need to do. I would definitely use them again. It was just kind of sticking and so they came out and said everything is okay, he just lubed it up and kind of cleaned it of and that's it. We did talk about what the cost would be if I decided to replace it and he had not come ever since. It was refreshing to say the least. I was very pleased. I have a sticker on the door and if I need them again, I'd give them a call. They came when they said they're going to come. They were very nice.

They did fine. I was happy about it. I would call them out here again if I needed service. It was not an emergency. He was a very nice, young gentleman.

This might have been the second time we have used them. I remember that they were more than willing to do whatever we needed to make us happy and satisfied with their job. We have not had any issues with the door since the repair.

They did a great job. They always do a great job. They did something to the other garage door for free in addition. They provide quick service, reasonable prices. They're very kind. I haven't had any issues.

It turned out very good. They were very professional and on time. They took care of the matter.

They are an absolutely excellent company. They are personable and knowledgeable. They did a great job. They came right out and they were not pushy. They just did exactly what we wanted in a very short time, and the gentleman was very pleasant. I cannot find no fault with these people at all.

They're excellent. In fact, they've done work for me twice. I think they had to replace my original garage door opener because it was just wore out. There's no dislike or anything. I was happy with the way they treated me. This was when they originally put in the deal; they reprogrammed the garage opener. When the springs broke, they took care of us and this was during a time when Cleveland had a bunch of tornadoes and stuff; there was a lot of work out there but they took care of us. They had a lot of work to do in Cleveland but they went ahead and took care of us. I really didn't shop around, I just wanted to use who I've used before.

They were very prompt and they did something reasonable. I was happy with them. They did great work.

There were some issues with the installation but they did come out to correct it. They did a fair job and they fixed their mistakes.

There's nothing they did wrong. I've been happy with them. They're local and close by to where we live. I'm very happy with them. I didn't really shop around.

It turned out okay. I would recommend them. They did a good job, didn't mess up.

Everything was great. It didn't take them long to get out her to fix it because we had a car that was trapped in the garage. They were pretty responsive about getting out here to get it fixed.

I had new garage doors installed in October, 2012. Texas Overhead Door was easy to deal with and had a fair price. They did an excellent job on my doors including reconnecting them to my old opener flawlessly. They have continued to operate perfectly for 2 years. I did run into a problem with the white trim/sealer/weather stripping they installed around the doors however (about $100 extra cost for this). Within 18 months every nail they used to install it has begun to rust leaving an ugly brown dot up and down my otherwise clean white trim. I called to inquire about this, assuming that the installer made a simple error of not using galvanized nails. They were quick to send out an installer to look at it the next day. He said they used the right nails and that he hadn't received this complaint before. That was pretty much that. I'm sure I could have escalated to ownership, but I'm out of whatever warranty the job came with and if they're willing to stand behind that work then I can accept that. It does leave me with a negative impression unfortunately. Now I'll have to paint this trim every 2 years when the rust bleeds through or remove the trim and use proper aluminum or stainless nails to reinstall it myself. I just don't feel like I should have to bother with any of that on a job I paid for a professional to do so recently.

Price was fair. Very professional. They showed up on time and completed the job in a workman like manner. I highly reccomend these folks.

Texas Overhead Door was responsive, professional, and very reasonable for the work performed. They actually came out literally 45 minutes after I called. That's service! Nice job Texas Overhead! We will be calling you for any garage door needs we have in the future.

Called that morning around 8:00 they were at our house at the time they stated. Completed work in under 30 mins. They did an outstanding job will use them again.

Worked in a timely manner, very freindly and explained procedures and operations of new door. Helped move some things in the garage. A tip was in order. Very nice installer. Would highly recommend this company.

Called before arriving at quoted time. Showed up. repaired springs on garage door. Went over other options I asked about as far as replacing garage door and opener. Caleb was very helpful and gave me prices and options. Jamie called the next day and went over options and pricing with me on same. Offered for me to come to showroom so I might see doors and openers so I could make a choice by what I see in person. I am going to do that soon and I will use them again. Highly recommend.

Replaced both springs, replaced a worn part on my door opener, and adjusted the door tracking. Door runs quieter than it did when the door opener was installed several years ago. I will definitely use Texas Overhead Door in the future.