Lonestar Masonry Repair

The 3-man team worked efficiently and quickly. Cleanup when finished was very good.

Received 3 other bids, 2 of which included repairing the uneven bricks that I believed were included in the estimate from Lonestar after discussing it with JR, even being shown photos of similar previous work. When work was “completed”, I was told that leveling of the bricks was not included in the original estimate and was sent a second price for that - which would have made Lonestar the highest total estimate. The final mortar repair closed the cracks but minimal effort seemed to have been made to match the color or texture of the original mortar. Very disappointing considering the amount this was now costing for mortar repair and chimney sealant only.

J R and his crew was very fast and professional. They showed up on time as promised and completed the project in less time than what was quoted. I WILL use them again

JR and his crew very friendly and professional. They left the area clean and I am very pleased with their work.

This company is professional, provides great information, kept us informed along the way and finished on schedule despite some rain delays - they worked on Sunday afternoon to get it done on time! Cannot say enough great things about this company for any masonry or brick finish work!

From initial call for estimate, to work being done went smoothly. Crew worked well and did not appear to mind when I asked questions. They took before and after pictures of the chimney cap repair to show me. This was appreciated as I could not climb on the roof !! Work was done late August and thus far no problems noted with work performed.

Most professional company I have ever used. Told me what needed to be done, scheduled the work convenient with my schedule, arrived ontime, completed the work in a timely manner and cleaned up when the work was finished. In addition, JR and his crew are fantastic.

I could not say enough good things about Lonestar. They were incredibly nice, professional and diligent rom the time JR showed up at my door to provide an estimate through the end of the job. They pay exceptional attention to every detail. I would highly recommend them to anyone.

A crew of four people come out and they were amazing. This was a somewhat DIY project where I was installing waterfalls inside the pedestals. The crew not only did a fantastic job matching the mortar color of the existing mortar, but they also helped install the waterfalls and PVC plumbing. They were friendly, professional and very skilled. I would definitely recommend Lonestar Masonry Repair!

I only have very positive comments for Lonestar Masonry. JR was a super professional individual to lead the project. Truly going above and beyond on getting drone out to assess the situation. Show me in detail what needed to be done. Took pictures before and after to show me the quality of the work. Made sure the top was engineered to ensure rapid water run off top of chimney and waterproof masonry. Best part was the high quality at a very reasonable price for two day job. I would easily recommend you contact Lonestar for masonry and brick work.

Lone Star Masonry provided excellent service, exactly what I was looking for which was a full thick white mortar finish coating to my 2-story red brick exterior walls enclosing the courtyard. This treatment really brightened up this space which doesn't receive much direct sun at any time of the day. Yeah, I could have just painted the brick, but that wouldn't have achieved the high-end look of almost stucco-like appearance, plus paint can become a maintenance chore over time I didn't want to deal with. Their attention to detail and thoroughness was admirable.

I cannot day enough about the quality and professionalism exhibited by Lonestar Masonry. The brick facing on two chimneys had started to fall off due to old age, poor mortar and storms. Lonestar found a good brick match, cut each brick in half, removed old brick, added new mesh and rebricked both chimney’s. This was all done at a great height. Perfect job! Expensive, but reasonable compared to other quotations.

The service and communication were both outstanding. The work was completed and required additional touch-up. I called and they came right back out do the touch-up work.

It went great! For the price, we got work that looked amazing. It was not cheap but they were able to repair it all and it looks like the cracks never existed. They even repaired and cleaned up a sloppy patch job that was done by the previous owner. Would definitely hire again. It was an investment in our property and just added so much value!

It went absolutely wonderfully. These guys exceeded my expectations. Our project director, JR, was there every step of the way. It was not one of those things where a really competent guy shows up and makes the estimate, then a crew shows up that only seems to half know what you asked for. He was there the whole time, the work was great, I would use them again

J. R. had not came out by 5:30 pm on Friday, March 3, 2017 so I called the office number and was informed by Charity that J. R. was running late due to traffic but he was diffinitely on his way coming from Mansfield. I live in southwest Fort Worth. By 6:30 pm J.R. still had not arrived so I called the office again and had to leave a message as no one picked up the phone. I advised that since he was a hour late and I had to leave for another appointment if J.R would please do the estimate without me being there and call me with the results. I did not get a call from this company on Friday. Charity finally called me on Saturday around 3:30 pm and left a message stating that she was sorry that J. R. did not show up on Friday, but someone will be out Saturday around 5:30 pm. to perform the estimate. I was out of the area at the time and could not be available for this unscheduled time. I again attempted to call on Monday, March 6, 2017 but again I got the company's voicemail. The no call, no show is not a good business practice for a potential customer. I even attempted to call on Monday, I have yet to hear from this company regarding the estimate. Jackie A.

The guys did a great job. Showed up early and got right to work. I walked around the house thinking I would be able to tell where they made their repairs and I couldn't, I was amazed. Thanks guys for a job well done.

The repairs were excellent and you can't tell anything had been done.

They did what they said they were going to. The work looks great they matched the color perfectly I'm so happy.

Great! Called the day before and job was completed by the following day! Awesome!

The guys arrived on time and worked very efficiently. They reset a stone that was falling out as well as removing the old mortar and replacing it with new. They did a great job. We would definitely use them again.

From the detailed estimate to their meticulous work, JR and Ryan "transformed" my house all along the front and made it safe again with their beautiful repair. They were both patient in all their explanations, so professional, and went the "extra mile" in all they did. I can't imagine calling anyone else for future work and would rate Lonestar Masonry Repair at double whatever the highest rating is. I am so thankful I chose them!

Great. I had new Windows installed and all the brick window seals fell out. The installer had to chalk them in place. Lone Star took them all out and replace and matched the mortar color. Very happy with quality.

I could not be happier with the overall professionalism of Lonestar Masonry Repair. From my initial phone call to their office which included the scheduling of an inspection of the areas needing repair, through the actual inspection process (which was conducted on the date and time when it was scheduled) and included a detailed description of the areas needing repair and the process which would be used to repair those areas, the entire operation was absolutely first rate! I had earlier contacted the Fort Worth office of another masonry repair company (which shall remain un-named) with offices in Dallas and San Antonio, and a very impressive website (!), and had scheduled a free inspection and cost estimate with them. I was given a date and time for that initial visit and was told that I would receive a phone call prior to the visit. Unfortunately, when the date and time for the initial visit arrived, I received no phone call...no one came to our property...and, after waiting a couple hours, I called the Fort Worth office, only to be told that they didn't know if the person who was to conduct the visit would come to our residence or not, and that they didn't know if they could even contact him. They said that they would try to contact him, would try to determine whether he was planning to visit us that day or not, and that they would then call me back. After waiting several more hours and not receiving a call, I again called their Fort Worth office, only to be told that they had not been able to contact the individual. They asked if I wished to re-schedule another visit, and I told them to "forget it"! At that time, I called Lonestar Masonry Repair because of a flyer which I had received in the mail a few days earlier. I am an engineer, and when I have work done on our home, I want to know exactly what needs to be repaired, why those areas need to be repaired and also what caused the need for repairs. Then, I want to know how the repairs will be conducted, what materials will be used, and a reasonable expectation for the life of the repairs. Lonestar went to great lengths to provide me with all of the information which I sought, both during the initial inspection and during the repair process itself. The actual work in removing and replacing the mortar was handled professionally and their workmanship is excellent. As an aside, I appreciated the fact that the work crew took the necessary safety precautions to minimize risks to their health and also to prevent damage to our property. The removal of the old mortar does create dust and some noise. They are considerate of that fact, and do not begin work in the morning until you and your neighbors are awake and off to work. And they inform you beforehand that you may wish to notify your neighbors of the dust that will be created. They matched the existing mortar perfectly, and the quality of the mortar which they used is far superior to the original mortar used to build our house...which, by the way, is less than 10 years old. I'm not a bricklayer or stone mason, but I appreciated both the explanation which they provided regarding how bricklayers and stone masons SHOULD build a home and also the process which they used for replacing the damaged mortar. Again, this is a very professional operation and they obviously take great pride in their workmanship. And, finally, they clean up their mess! Removing the old mortar, and replacing it with new mortar, is dirty work. But, they left the premises at the completion of the job as clean as when they arrived. Overall, I could not have been more pleased with Lonestar Masonry Repair...from my initial contact I knew that this was a very professional operation and their workmanship proved that out. They do WHAT they say they will do, they do it WHEN they say they will do it, and they keep you informed of WHY they are doing what they do. I would recommend Lonestar Masonry Repair without hesitation.

I am very pleased with the work done by Lonestar Masonry Repair. They were able to achieve a seamless brick & mortar repair on our home, which I know helped us sell our house even faster. They are knowledgeable and reliable.