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Get Clean Carpet & Tile

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

Get Clean Carpet & Tile is one of the Dallas Fort-Worth Texas area's leading carpet cleaners serving residential and commercial clients including churches, restaurants, businesses, and restoration/remodeling companies.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Carpet Cleaning, Tile & Grout Cleaning, Area Rug Cleaning, Upholstery & Drapery Cleaning, Water Damage, & Carpet Repair & Stretching.

Services we don't offer

New Carpet & Tile Installation. Fire Damage.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

7.5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8158 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
4%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-158 of 158 reviews

Stacie L.
06/2016
3.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$110

Craig B.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan R.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He was polite, prompt, quick and efficient. Did a good job and didn't try to sell extras. Will definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jeanie L.
03/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Service was ok. (You get what you pay for.)

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from Get Clean Carpet & Tile
I understand that the results after your carpets were cleaned were not entirely what you had hoped for. We always want our customers to be happy and we definitely want to do a great job for you but there are things like wear patters, permanent staining and discoloration that are not 100% correctable. Upon doing our post cleaning walk through we address these issues, as well as the positives, so that an accurate account can be made of the conditions after the performance of the job. We guarantee our workmanship and we do not leave the job without the agreement from a customer that the work was completed satisfactory. Even after that if a customer calls us back within a reasonable amount of time with an issue we will still diligently return to do everything that we can.

Sandra B.
03/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned sofa, chair, large ottoman and recliner. they made my 10-yr recliner look like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Get Clean Carpet & Tile
Love it when we are able to bring furniture back to new like that!!

Barb S.
02/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: Shampoo'd all carpets. Did an excellent job. I have used them in the past and will use again. Wonderful people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Get Clean Carpet & Tile
Thank you! I am so glad to be able to work with you and I look forward to helping you anytime you need us!

Jim D.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned agreed-upon areas; even substituted a couple of small hallways for a room. They worked extra hard to clean areas that receive extra wear-and-tear, which I appreciated. Tech was friendly yet professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Get Clean Carpet & Tile
Thanks for using our company and for taking the time to leave a review. We are very happy that you were satisfied with the work that that we did for you and we are glad to help you with any of your flooring needs in the future.

Angelia T.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa B.
05/2013
5.0
carpet cleaners
  + -1 more
Shane arrived promptly when he said he would. He assessed the areas to be cleaned, including numerous pet stains. He treated all the stains and cleaned the carpets. Shane was very professional and he got out all the stains. The carpet looks fresh and new! Shane even left a bottle of stain remover for us to use on future stains.
Description of Work: Entire house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Bethel F.
05/2013
4.0
floor cleaning
  + -1 more
He called and said he would be late, but arrived on time but sat in driveway for 15 minutes. He attached a hose to my outside water facet. He came in, introduced himself and asked how old the carpet was. I had everything cleared most of which was just a path through the bedroom, bigger area in living a fairly large bathroom a small hallway and the area carpet under my dining room table. I asked him not too use to much deodorizing on the carpet as I was allergic to certain smells. He quickly went through the house I had pointed out several stains that were coffee stains. He did not remove. He said he didn't use as much chemical as I had requested and that was why. For some reason some new stains appeared after he left that were not there before. I got down on my hands and knees and removed them myself. Also, he did not clean the dining room rug except the very edges although he moved the chairs. Again, I cleaned the edges again myself. It took him maybe 30 minutes.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Marie S.
04/2013
5.0
carpet cleaners
  + -1 more
Get Clean Carpet and Tile were a great company. The carpet was whiter and dried a lot faster than I expected it to. The personnel were excellent.
Description of Work: I used an Angie's Big Deal to get my carpets cleaned in three of my rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Christopher S.
04/2013
5.0
carpet cleaners
  + -1 more
Absolutely professional and impeccable I will always use them for my future carpet-cleaning needs and absolutely recommend them
Description of Work: Overall, outstanding service from beginning to end! They were able to squeeze me in on short notice via a quick return call after I contacted them. Robert (if I recall correctly) arrived on time, was extremely professional in all respects, consulted with me on my concerns, and addressed them in an outstanding manner. With stains remaining from a carpet-cleaning company two months prior, he ensured they were erased and the carpet in all areas sparkled.....they almost looked new! He provided a couple of helpful hints to address future stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

KAREN D.
03/2013
5.0
ceramic tile
  + -1 more
I purchased an Angie's List Big Deal for $99.00 to have the tile cleaned. No where in the add did it say "floors only'. I bought the deal and immediately emailed the company and said I had purchased the Angie's List deal and wanted my travertine shower cleaned. I was very specific. They emailed me back and told me they could come the next day. When the tech got here, he explained to me that showers were not included in the Angie's List Big Deal. I showed him on my computer that it did NOT say that on the website and that I was very specific in my email to them about getting the shower cleaned. While we were talking, Angie's List revised the listing to say "showers not included". They would clean my shower, but for an additional charge. He was there, the shower needed to be cleaned, so I paid it. The tech was nice enough to give my shower extra attention. I do not hold the Get Clean Carpet Company responsible for this. I do, however, hold Angie's List responsible and I have not purchased another Big Deal from them again.
Description of Work: I had my travertine shower cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Get Clean Carpet & Tile
Thanks for being so understanding and working with us to find a solution to the situation. We try to be as flexible as we can. We are glad that you are happy with our work. I will talk to the representative who put this deal together and and inform them about the feedback that I am getting.

Bill P.
03/2013
3.0
ceramic tile, floor cleaning
  + 0 more
I had more to clean than the original 200 square foot area but they wanted to charge too much more for the additional square footage (over twice as much). Therefore, they lost the additional 250 square feet of work they could have done while they were already at my home. Furthermore, the quality of the cleaning was inconsistent.
Description of Work: Clean both the grout and ceramic tile for a 200 square foot area bought online through Angie's List for $99. The quality of the cleaning was inconsistent especially on the grout.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$99

Response from Get Clean Carpet & Tile
Things like coffee, tomato sauce, and wine can permanently stain grout. That could be the reason that the grout doesn't look consistent. Many times, especially if the grout was previously sealed, we can restore grout back to its original look. However if it wasn't sealed or it has had acid stains or strong chemicals it can become discolored despite any amount of cleaning. We have not had any call backs or complaints with the work that we have done through Angies List. We are more than willing to stand by our work even if it means coming back to re clean or give further explanation to the situation. On the price of the deal, the first 200 sq ft is half price. After that any extra sq ft is standard pricing. Not 1/2 off like the first 200. We do feel that we honored the deal that you purchased (200 sq ft) and that we did the best that we could in trying to restore your grout lines. Sometimes it is out of our control.

Larry S.
03/2013
4.0
floor cleaning
  + -1 more
The work was well done. I just didn't get the shower cleaned, as I had originally hoped for.
Description of Work: He cleaned the kitchen and bathroom tile. I originally had asked for the service to be the grout in the shower, but he told me that my deal was for floors only and that cleaning the shower would cost additional. As a result, I opted for the floors to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Get Clean Carpet & Tile
We have not ran a deal with Angies List yet that included "shower cleaning". The deals that we have done were for "floor cleaning". We would have gladly canceled the voucher for refund but resident chose to do the floor tile, again thats what the deal was for. I discussed the terms of the deal before doing any work. The customer did agree to redeem their voucher for the services for which it was intended. The results of the completed work was of top quality and every effort was made to to ensure that the customer was completely satisfied.

DAVID H.
03/2013
5.0
floor cleaning
  + -1 more
I have always had an excellent experience getting my carpets cleaned promptly and professionly.
Description of Work: I have used Get Clean Carpets 4 times, and everytime they have been on time and met my request for an appointment when I needed them to come out. Excellent customer service, and are willing to work with you on getting just the services you need when using one of their specials. They also provide a free bottle of spot remover every visit. I don't know what's in it, but it sure does work. Excellent company and service providor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Get Clean Carpet & Tile
Thank you for letting us know that our service is appreciated and that we can be counted on to deliver quality work to you time and time again. Just ordered 12 more cases of spot remover today! lol

Louis C.
03/2013
5.0
ceramic tile, floor cleaning
  + 0 more
We used them because of the deal and the areas to be clean in the patios.
Description of Work: I used the Big Deal of Get Clean Carpet and Tile and they came to do some cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Get Clean Carpet & Tile
We are usually in the house to clean tile but patios and pool surroundings can surely benefit from a professional high pressure steam cleaning too. Thanks for posting you review.

Nicki C.
03/2013
5.0
floor cleaning
  + -1 more
Very pleased. I purchased an Angies List Big Deal last week(included 200 sq feet). I emailed Shane to price additional square footage before purchasing the big deal, and got an answer in just a couple of hours. I then purchased the Big Deal. I contacted Shane on 2/26 to schedule an appointment, and he was out today on 3/2 to do the work. Very punctual(called before coming), very personable, and very professional. He was in and out in just a couple of hours. Waiting for the grout to dry, but looks pretty good so far.
Description of Work: I had tile & grout throughout my home(about 465 sq feet) cleaned and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Get Clean Carpet & Tile
Thanks for taking advantage of The Big Deal. We are happy that you liked our company and our service. Its good to know that the tile is clean and the grout has been properly sealed.

Pete M.
03/2013
5.0
ceramic tile, floor cleaning
  + 0 more
The work was very well done and the tile and grout look outstanding. I am very pleased with the quality and the price of work performed.
Description of Work: The owner, Shane, performed all the work and did a great job. We had our kitchen and family room tile cleaned and the grout sealed. Shane was on time, efficient, and the tile and grout look great. I strongly recommend this company. I requested more business cards to pass out to my neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Get Clean Carpet & Tile
Tile and grout is so hard to clean without professional equipment!! Thanks for letting me give you a hand with it and for being such a great customer.

George C.
02/2013
5.0
countertops
  + -1 more
The gentlemen from Get Clean came out and repaired the scorch by recrystalizing that section of the counters, and then polishing everything around it to make sure it all blended in. They did an excellent job and I can once again look at my counters without becoming angry with the original installer. They were very professional, on time for both the estimate and the work, and I would recommend them to others.
Description of Work: Hopefully, this isn't a dupe review, I didn't see mine out there, so reposting....The company that ORGINALLY installed my granite countertops left a long, ugly scorch mark on them and refused to come back and finish the job & correct their work.I needed someone to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Get Clean Carpet & Tile
We are very happy to have helped you with your counter tops and we really appreciate you leaving a review. Thank you very kindly!

Frances S.
02/2013
5.0
ceramic tile
  + -1 more
Every thing was good. Robert & Shane not only did a great job, they cleaned up. Robert also explained several things to me about proper care of the granite. I would highly recommend them to others. They were professional and friendly. My dog was under their feet most of the time and they were still able to do a great job.
Description of Work: All the granite counter tops were cleaned, polished, and buffed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Get Clean Carpet & Tile
Thanks for taking the time to give your review of our service and highly recommending us to others. We are glad to know that you are happy with your counter tops.

Jason A.
01/2013
5.0
ceramic tile, floor cleaning
  + 0 more
I purchased a Big Deal to have 200 square feet of tile cleaned and grout re-sealed. Merchant arrived on time and was prompt and professional. Merchant provided an estimate to clean an additional ~130 square feet that was very reasonable. Work was completed in a timely manner and the results were quite good. Friendly, professional, courteous service with good results-- recommended.
Description of Work: Very Satisfied with tile cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$208

Response from Get Clean Carpet & Tile
Thank you for taking the time to post your review Member. We are glad that you hired us to clean your tile and that you are happy with the results.

Marilyn L.
10/2011
5.0
carpet cleaners, floor cleaning
  + 0 more
Overall, this was a very pleasant experience. Called Get Clean from an ad on-line with a sale. I called and received an appointment very quickly. Service representatives called before they came, arrived promptly, did a great job on carpets and were very informative about what they did regarding upholstery cleaning and tile cleaning. I will certainly use this company in the future and would recommend them to my friends and family.
Description of Work: Get Clean representatives arrived promptly to clean all my carpets, i.e. living room, hall, and three bedrooms. They did an agitated beater on my living room and hall and used Scotchguard after cleaning carper. I have to say that my carpet has not looked this good since it was installed eight years ago. Very responsive to any inquiry I had about their services such as tile cleaning and cleaning of my microfiber living room furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kathryn W.
09/2011
5.0
carpet installation, carpet cleaners, floor cleaning
  + 1 more
My family lived in my parents house for almost 6-months. Before they moved back in I wanted to get the carpets cleaned. I used Get Clean when moving into our new home with good results so I contacted them to take care of my parents house as well. They showed up exactly on time, got going immediately, and did a perfect job. In addition there was a very visible and ugly seam in the middle of the living room carpet. Shane did a fantastic repair job and the seam is much less noticeable and definitely improved. Great work, they were in and out in about an hour or so, carpets were cleaner than when I moved in.
Description of Work: Carpet repair and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Kathryn W.
09/2011
5.0
carpet installation, carpet cleaners, floor cleaning
  + 1 more
The guys arrived on time, first they did a complete walk through of the house to see what areas were being cleaned. They also pointed out areas where the carpet needed to be stretched and gave me a quote for the entire amount of work including Scotch Guard. They quickly got to work and efficiently finished all the cleaning. They got out some tough stains and left me with fresh carpets that I am happy to let my kids crawl around on. They also cleaned my car floor mats and left a bottle of stain remover for my carpets. All in all they did a great job, worked quickly, and I will use them again.
Description of Work: Just purchased into a new house so had all the carpeted areas cleaned before we moved in. They also stretched the carpet where it was buckling in some rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

7340 Drury Cross Rd, Burleson, TX 76028

http://www.getcleancarpetandtile.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Carpet Sales and Installation,
Countertops and Backsplashes,
Oriental Rug Cleaning,
Air Duct Cleaning,
Water & Smoke Damage,
Drapery Cleaning

FAQ

Get Clean Carpet & Tile is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Get Clean Carpet & Tile accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Get Clean Carpet & Tile offers free project estimates.
Yes, Get Clean Carpet & Tile offers eco-friendly accreditations.
No, Get Clean Carpet & Tile does not offer a senior discount.
Yes, Get Clean Carpet & Tile offers emergency services.
Yes, Get Clean Carpet & Tile offers warranties.
Get Clean Carpet & Tile offers the following services: Residential & Commercial Carpet Cleaning, Tile & Grout Cleaning, Area Rug Cleaning, Upholstery & Drapery Cleaning, Water Damage, & Carpet Repair & Stretching.
New Carpet & Tile Installation. Fire Damage.

Contact information

7340 Drury Cross Rd, Burleson, TX 76028

http://www.getcleancarpetandtile.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day